Skip to main content
Question

Casper Remote Not Installing Packages

  • July 29, 2008
  • 2 replies
  • 1 view
A
  • Anonymous

The error I am consistently seeing is this:

Error: There was an error with ASR: XSTA start 97 client

then further down these errors:

could not copy //System/Library/PrivateFrameworks/ GraphicsAppSupport.framework/Versions/A/Frameworks/ImageKit.framework; Not a directory
Bom copy exited with error 20
Could not restore - Not a directory

Casper then reverts to using ditto and it appears the files get installed.

I'm also seeing a problem with my printers for some reason. I've re- imaged a handful of machines, and the configuration I use pushes the PPDs and printers to the computers. On every single one of the computers some of the PPDs don't get installed and the users cannot print to the printers. They will send something to the printer but the document goes to "Stopped" status. I have to push the PPDs again for the printers to work.

Steve Wood
Director, Information Technology
swood at integerdallas.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6907 | C 940.312.2475

    2 replies

    A
    • Anonymous
    • 0 replies
    • July 29, 2008

    Forgot to mention, I have checked the permissions on the share, and they are correct. Casper admin account has Full Control and the install account has read permissions. None of the packages have FUT or FEU selected.

    Steve Wood
    Director, Information Technology
    swood at integerdallas.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6907 | C 940.312.2475

    A
    • Anonymous
    • 0 replies
    • July 29, 2008

    Okay, so I wasn't looking in all of the places you could put FUT and FEU. My printer PPD packages had these selected in Casper Remote and in the packages themselves in Casper Admin. After deselecting FUT/FEU I was able to push the PPDs. That's good to know.

    But, I'm still having problems pushing iWork 08 and iLife 08. These appear to be the only two that are giving me the issues with XSTA errors.

    Steve Wood
    Director, Information Technology
    swood at integerdallas.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6907 | C 940.312.2475


    Terms & ConditionsCookie settingsAccessibility statement