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Jamf Pro Server Tools - No Database Connection

  • December 17, 2018
  • 2 replies
  • 21 views
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I've upgraded my JSS on Windows to 10.9 and am trying to setup automatic database backups using the new Jamf Pro Server Tools. But when I do a test connection to the database I'm getting the following error:

Error 1045: Access denied for user 'jamfsoftware'@'localhost' (using password: NO).

I have a password entered in the Database Password field and I know it works as I've just tested it using mysql.exe in the CLI.

Any ideas?

    T

    2 replies

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    • UESCDurandal
    • Valued Contributor
    • January 2, 2019

    I am encountering this same issue. Did you find a solution, @sedwards ?

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    • chad_fox
    • Contributor
    • January 2, 2019

    Have you tried including the entire path to the tools & running Command Prompt as Administrator?

    Ex:

    C:Program FilesJSSinjamf-pro config list or cd C:Program FilesJSSin jamf-pro config list

    https://www.jamf.com/jamf-nation/articles/531/converting-the-mysql-database-storage-engine-from-myisam-to-innodb-using-the-jamf-pro-server-tools-command-line-interface#responseChild2442

    *Article isn't directly related but helped me with the initial setup.

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