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Question

Outlook crashes post-wipe

  • November 5, 2019
  • 0 replies
  • 2 views

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Hi everyone, pretty lost on this one.

We have a machine that keeps crashing when opening Outlook (and some other apps) with the error exc_bad_access. Here's what I've done.

-Uninstalled Outlook
-Cleared plist
-Tried another version of Outlook
-Completed a full wipe (yes, full)
-Switched from APFS to Journaled

All of the above with the same result. Every other machine we've imaged has been fine. Has anyone else seen this? I'm leaning towards a hardware issue but wanted to be sure.

Thank you.