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Question

PaperCut PCClient Firewall Issues

  • August 14, 2015
  • 3 replies
  • 19 views
C
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So, we are using PaperCut and have the client launching at logon for our clients in public labs. We're running into an issue where the OS X firewall doesn't remember to allow connections with that application. At first logon with an administrative account, I tell it to allow connections. On subsequent logons with that same user account, as well as others, I get prompted again.

Has anyone else run into this issue? I'm at a bit of a loss as to how to get the firewall to remember these settings. I ran:

sudo /usr/libexec/ApplicationFirewall/socketfilterfw --listapps

This showed /Applications/PCClient.app is set to allow incoming connections. And yet I still get prompted at every logon. Does anyone have any suggestions?

EDIT: OS is 10.9.5

    3 replies

    bpavlov
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    • bpavlov
    • Esteemed Contributor
    • August 15, 2015

    What if you allowed "/Application/PCClient.app/Contents/MacOS/JavaAppLauncher" ?

    C
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    • cforte
    • Author
    • New Contributor
    • August 17, 2015

    I've tried doing that, but I haven't had much luck. When I use -add, the process just hangs. I read about signing the binary, but when I use the syntax everyone else uses with the -s flag, I get an invalid argument error.

    M
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    • malroy
    • Contributor
    • August 18, 2015

    Hi cforte,

    This is what i used and it works for my environment. you can try it out. i have the same issue with you and thought of signing. You need get from the vendor a new client as well , i am using 14.1 and it works for me.

    Turn off Firewall rule
    /usr/libexec/ApplicationFirewall/socketfilterfw --setglobalstate off

    Reset Firewall rule
    rm /Library/Preferences/com.apple.alf.plist 2>/dev/null

    /usr/libexec/ApplicationFirewall/socketfilterfw --add "/Applications/PCClient.app"

    sleep 20

    Turn on Firewall rule
    /usr/libexec/ApplicationFirewall/socketfilterfw --setglobalstate on

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