Jamf Now
Device management basics
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Forum Posts

Facetime-Only Managed Apple ID's

I am managing about 40 iPad 7's using Jamf Now for a healthcare facility so people can communicate with their families during the pandemic. With Apple's help we were able to successfully set up facetime-only managed Apple ID's in Apple Business Manag...  View more

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Jamf Now and guest WiFi captive portal

I work for a VA Hospital that has 40 iPads for patient use during Covid-19 that have to be connected to the Hospital's guest network. They are managed devices and I am using Jamf Now as my MDM. Recently our IT department have implemented a captive po...  View more

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Activation locks

I was wondering if anyone knows of a way to prevent users from Turning on the Activation lock feature on their Macbooks. I understand that its basically just checking an option if the devices are enrolled via DEP but unfortunately all our macs are ma...  View more

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Custom Mac Apps (pkg) not installing

I am using Jamf Now Plus and have uploaded several pkg files, some created in Composer and some downloaded from the developer (such as Google Chrome). When deploying to an open enrolled device I see that all of my packages have been "Sent to the Devi...  View more

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"License Not Found" Error

About 75% of the apps I'm trying to push to an open enrolled freshly provisioned Macbook Pro aren't installing, I am using Jamf Now Plus and have test a variety of apps including Keynote, Numbers and Pages. I have "purchased" a pool (100 licenses) th...  View more

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JAMF Now - Version not available (Display)

Hi, In Jamf Now on App tab on the left side of navigation bar, the custom app which I upload via Apple Business Manager, it says version not available. Can anyone tell me what is causing that? Some advice would be appreciated.  View more

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Trial Jamf Pro and functions

Hi I've got a customer who is looking to use Jamf Pro for managing their Macs and I'm trying to get a grip on what they need but when I called Jamf in the UK the guy I spoke to appeared to know very little about the product, insisting that I had to u...  View more

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This app does not have an icon

Hi, newbie question.I am using Jamf Now Plus and trying to upload an IPA file from my supplier. This same file loads perfectly when installing directly on the device via a browser link and has an icon.When I try to add it using upload your app I get ...  View more

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iOS/iPad scheduled reboot

I would like to know exactly what pieces I need to schedule nightly reboots of an iPad. It's used as a kiosk and restarting it would help keep it fresh for the next day, since the only times it has a problem rebooting fixes it. I'm new to jamf. I hav...  View more

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Unenroll Device

I have unassigned a device and then unenrolled it. The mobile phone will no longer be used by our company, but the profile is still on the phone.  View more

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CardDav-Account via jamf Now

Hi dear jamf community,as none of the documentation of jamf or discussion here at jamf nation gave answer to my question, I'd like to ask you personally: Is there any way or possibility to set up a carddav account remotely via jamf Now? No Google acc...  View more

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Remotely removing photos/videos and log out of apps

Hi guys, I'm in a bit of an unusual situation, we have a set of 25 iPads which we will be loaning out to schools to use. As we are not an education institution ourselves we are using Apple Business Manager with Jamf Now. These sets of iPads may be tr...  View more

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Last Inventoried not updating

I have the following issue: Most of my clients (macOS 13 & macOS 14) do not inventory anymore. Last check-in is always up to date. The apps I pushed via the VPP are stuck on installing. Only when i log into a clients machine with the administrator ac...  View more

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Jamf Now - Certicate won't upload

Hi, I'm new to Jamf Now training. I've configured and downloaded the .pem certificate. When attempting to upload it to jamf now this message appears: Unable to upload MDM_ JAMF Software, LLC_Certificate.pem. Make sure your certificate is not malforme...  View more

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jamf NOW and IMAP mail

Being mostly successful with jamf Pro I'm not able to deploy a mail/CALDAV/CardDAV accounts to a macBook (10.14.6).I uploaded a user-defined profile from Apple Configurator 2.jamf says "Applied" to the MBP in question. Then I tried to enter the host ...  View more

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Wifi on ios Devices

Hello, we have set up a few dozen iphones to be used as devices for an engineer ticketing program, basic restrictions have been configured to just allow that app along with settings restrictions so no one tinkers with items that they should not. devi...  View more

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Log in to iCloud/Supervision

Setting up a brand new iPad and manually enrolled in Open Enrollment. For some reason, I cannot get it pushed with configurator. This has worked and allowed for supervision on devices in which I have created icloud accounts during initial set up. How...  View more

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Jamf now Inventory

Hi Guys, I was looking for tools to manage environments with a lot of Macos equipment and I just got to know JAMF. I have currently tested the JAMF version now. My main question is about MacBook Pro management. Can I get a list of all programs instal...  View more

  • 219 Views
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JAMF Now Sync

Right now I am running 3 devices on my JAMF Now. An iPad, iPhone, and trying to run a MacBook Air. I want to add more Macs however whenever I attempt to sync my Mac nothing happens. I tried to lock it to see if it was just the sync function not worki...  View more

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I don't show mac in Devices at Jamf now

Hi, I'm Japanese. Please forgive me poor English. I enrolled my device(mac) through "Apple Business Manager". But I could't show the mac in "Devices".so I enrolled that device using 'Open Enrollment'. Also I could't enroll that device well . That dev...  View more

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