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Forum Posts

iOS wipe

We are running version 10.29.2-t1621630998 I am wiping iPads to reuse with new students. Some of the iPads are not deleting out of the static groups they were previously assigned and not all apps are deleting even after I manually delete them from th...  View more

  • 328 Views
  • 3 replies
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VPP Invite Managed Apple IDs Cant get ebook to push

Just got my first request for an ebook in the 10 years I've been using Jamf. Of course assumed it worked like normal Apps, but why would anything be that consistent or easy right? I understand we have to send an invite to the user which I have, howev...  View more

  • 402 Views
  • 2 replies
  • 2 kudos

Managed iPads: Installation of Apps not possible

We have several managed iPads where we install Apps which are purchased by Apple School Manager (vpp). Since two weeks the Apps cannot be installed. It does not matter if we choose "make avaible in Self Service" or "Install automatically". The app is...  View more

  • 150 Views
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Removed App Still Available from Apple?

I just tried to put an App (Glogster) in Self Serve for Mobile Devices and found the notification in Jamf - "This app was removed from the App Store. It is no longer available for deployment. The app was automatically removed from Self Service." I as...  View more

  • 435 Views
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Classroom and EDU profile

After setting up a new iPad teacher I noticed their classes in the Classroom app were named according to the nicknames set by the teacher. The class icons were color matched with Schoolwork. Also all but 2 of the students were shown as offline.This t...  View more

  • 427 Views
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How are you managing iPads in your School District?

We are currently using Google as a Cloud identity provider to our JAMF Cloud Instance. We have user groups set up in our Google admin dashboard1. Student sets up iPad, enters schools issued google username and password during setup.2. Apps are scoped...  View more

  • 162 Views
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Previously purchased app no longer available in Jamf?

Previously purchased app via School Manager is no longer available under Mobile Device Apps.But under Settings -> Volume Purchasing there is the app, under the VPP. School Manager shows that we have bought 5100 licenses. But still it is not available...  View more

  • 396 Views
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Apps not installed

Hi, I have 60 iPads. Alle the same config.Now we add 4 new iPads. I see the new name of the iPads on the Desktop an the profile vom jamf.But 2 from the newest iPad get not the same Apps.The iPads are all in the same device group. Any idea why this 2 ...  View more

  • 143 Views
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Allow App Installation on iPad by Teacher

Set of new iPads for classroom, they are managed and supervised, I can push apps to them no problem. The teacher wants to use 1 iPad for herself and would like to be able to install apps on it. I'm trying to figure out how or is this is possible. I'v...  View more

  • 153 Views
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Remotely sign in iPad with managed Apple ID

Hi all, We have iPads at our school that we currently have managed using device based management (i.e. they do not have a managed apple ID). After a recent test about how to deploy Books (or iBooks) it appears we need to have the iPads signed in with...  View more

  • 428 Views
  • 1 replies
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Shared iPad w/ Federated Apple IDs

We have our students setup with Federated Apple IDs. I'm setting up some iPads as Shared Devices to use in a pinch. For some reason when I type in an email address is federated and logically would pop up the Microsoft page it does not. Is there anyth...  View more

  • 158 Views
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Organizations- Apple Configurator

Apple Configurator was upgraded from 1 to 2 on the old macbook air which had all the blueprints.could not apply the blueprint on the new ipad as the old macbook version was 10.13.6 and was getting certificate error.Used a new macbook air and copied t...  View more

  • 175 Views
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Configuration Profile Help - New to JAMF

Is there a way in a Configuration Profile to add an Apple ID and Password? This is my scenario working with High School students: I log in to the App store on a device(s), then scope my free apps to the device and install automatically. Once I'm done...  View more

  • 235 Views
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VPP to ASM - Process

Hey folks. Extremely late to the party, but just getting around to doing the VPP to ASM transfer for all our accounts (2020 was a long year). Our setup was thus: One Location One legacy VPP account created outside ASM Three other VPP accounts created...  View more

  • 169 Views
  • 0 replies
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Remove Devices not in ASM

Is there a good way to run some sort of audit to remove devices that are not in Apple School Manager? I recently released devices from ASM and found they were still in Jamf.  View more

  • 290 Views
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IOS update 14.3 on ipads...

I work for a school and we recently had the 14.3 update, some of the apps have disappeared off the ipad screen, when you go to self service it says reinstall on the app but it wont reinstall, it will however let me install new apps...I have had sever...  View more

  • 727 Views
  • 11 replies
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iPadOS: Awaiting final configuration from loop

Our organization recently moved over to Jamf Cloud from on-prem hosting. Trying to provision five iPads for a department. Stuck on awaiting final configuration from "our organization" loop. Has anyone experienced this before and if so how did you res...  View more

  • 4275 Views
  • 39 replies
  • 3 kudos

iCloud Sign in issues

Has anyone else been receiving verification failed error messages when trying to sign in to iCloud on an iOS device with a Managed Apple ID today? This is not happening for standard Apple IDs, but it's happening to all of our Managed Apple IDs right ...  View more

  • 276 Views
  • 1 replies
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Jamf Dock Policy to Run 100 Percent of the time

I build my instance to run this way for a couple of reasons. The biggest one is that I like to build things that have interchangeable parts. Meaning if the transmission goes, we just replace that part. I have used Jamf since it was Casper and many or...  View more

  • 329 Views
  • 2 replies
  • 1 kudos

iOS and iPadOS Apps for VPP on M1 Mac Clients

For anyone who are already using M1 Macs, you may have already notice you can install and run iOS and iPadOS apps from the App Store but in Jamf, it currently doesn't allow visibility of iOS and iPadOS apps on VPP to M1 Mac clients. I created a featu...  View more

  • 301 Views
  • 0 replies
  • 3 kudos
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