I am looking into managing 97 iMac devices for a school and our client
would like to organize through Apple School Manager due to the higher
security for DEP devices. That said i am not sure where those devices
have been bought. But just in general i...
Hello, I would like to know if it is possible to register devices after
they already have been bought because i keep seeing that the devices
must be from Apple itself or a certified reseller, and most of the
Documents i looked at talk about the Out o...
We are running version 10.29.2-t1621630998 I am wiping iPads to reuse
with new students. Some of the iPads are not deleting out of the static
groups they were previously assigned and not all apps are deleting even
after I manually delete them from th...
I used Apple Configurator 2 to self enroll an iPhone we recently bought.
After going through the setup it gets the MDM Profile and CA
Certificate. Checking in Jamf, I can see the device and manage it. But
when I go to push apps to it. I get the statu...
Just got my first request for an ebook in the 10 years I've been using
Jamf. Of course assumed it worked like normal Apps, but why would
anything be that consistent or easy right? I understand we have to send
an invite to the user which I have, howev...
We have Macs that get purchased from a 3rd party vendor and they
informed me that it takes 1 - 2 weeks from when they are delivered until
they show up in Apple School Manager. Waiting 2 weeks to set up a
computer after it arrives is a bit much.Does a...
We have several managed iPads where we install Apps which are purchased
by Apple School Manager (vpp). Since two weeks the Apps cannot be
installed. It does not matter if we choose "make avaible in Self
Service" or "Install automatically". The app is...
Mac notebooks ship with Pages, Keynote etc preinstalled, and I am
looking for the best method for changing these MacOS apps from unmanaged
to managed. There is no 'manage app if currently unmanaged' option in
the Mac App Store Apps section like there...
I just tried to put an App (Glogster) in Self Serve for Mobile Devices
and found the notification in Jamf - "This app was removed from the App
Store. It is no longer available for deployment. The app was
automatically removed from Self Service." I as...
After setting up a new iPad teacher I noticed their classes in the
Classroom app were named according to the nicknames set by the teacher.
The class icons were color matched with Schoolwork. Also all but 2 of
the students were shown as offline.This t...
We are currently using Google as a Cloud identity provider to our JAMF
Cloud Instance. We have user groups set up in our Google admin
dashboard1. Student sets up iPad, enters schools issued google username
and password during setup.2. Apps are scoped...
Previously purchased app via School Manager is no longer available under
Mobile Device Apps.But under Settings -> Volume Purchasing there is the
app, under the VPP. School Manager shows that we have bought 5100
licenses. But still it is not available...
We FINALLY have Apple School Manager..whew. Two questions If we scope
machines to get iWork from JAMF will it overwrite the version installed
by signing onto the App Store? I tried twice to install iWork
automatically and wasn't successful. Self-serv...
Hi, I have 60 iPads. Alle the same config.Now we add 4 new iPads. I see
the new name of the iPads on the Desktop an the profile vom jamf.But 2
from the newest iPad get not the same Apps.The iPads are all in the same
device group. Any idea why this 2 ...
Set of new iPads for classroom, they are managed and supervised, I can
push apps to them no problem. The teacher wants to use 1 iPad for
herself and would like to be able to install apps on it. I'm trying to
figure out how or is this is possible. I'v...
Hi all, We have iPads at our school that we currently have managed using
device based management (i.e. they do not have a managed apple ID).
After a recent test about how to deploy Books (or iBooks) it appears we
need to have the iPads signed in with...
We have our students setup with Federated Apple IDs. I'm setting up some
iPads as Shared Devices to use in a pinch. For some reason when I type
in an email address is federated and logically would pop up the
Microsoft page it does not. Is there anyth...
Apple Configurator was upgraded from 1 to 2 on the old macbook air which
had all the blueprints.could not apply the blueprint on the new ipad as
the old macbook version was 10.13.6 and was getting certificate
error.Used a new macbook air and copied t...
Hi all, I'm attempting to distribute free books via Jamf Pro to a set of
50 iPads at the school. I read that books are actually linked to users -
not devices (very annoying) - so as a test I created a user (with the
Role of Student) in Apple School M...
Is there a way in a Configuration Profile to add an Apple ID and
Password? This is my scenario working with High School students: I log
in to the App store on a device(s), then scope my free apps to the
device and install automatically. Once I'm done...
Hey folks. Extremely late to the party, but just getting around to doing
the VPP to ASM transfer for all our accounts (2020 was a long year). Our
setup was thus: One Location One legacy VPP account created outside ASM
Three other VPP accounts created...
High level staff member is getting a new iPhone, existing iPhone is JAMF
managed, we have a mix of In-House and VPP Apps deployed to this device
automatically and by Self Service. So... When a new device is restored
from a back up (iTunes/Configurato...
I work for a school and we recently had the 14.3 update, some of the
apps have disappeared off the ipad screen, when you go to self service
it says reinstall on the app but it wont reinstall, it will however let
me install new apps...I have had sever...
Our organization recently moved over to Jamf Cloud from on-prem hosting.
Trying to provision five iPads for a department. Stuck on awaiting final
configuration from "our organization" loop. Has anyone experienced this
before and if so how did you res...
Has anyone else been receiving verification failed error messages when
trying to sign in to iCloud on an iOS device with a Managed Apple ID
today? This is not happening for standard Apple IDs, but it's happening
to all of our Managed Apple IDs right ...
I build my instance to run this way for a couple of reasons. The biggest
one is that I like to build things that have interchangeable parts.
Meaning if the transmission goes, we just replace that part. I have used
Jamf since it was Casper and many or...
For anyone who are already using M1 Macs, you may have already notice
you can install and run iOS and iPadOS apps from the App Store but in
Jamf, it currently doesn't allow visibility of iOS and iPadOS apps on
VPP to M1 Mac clients. I created a featu...