Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
We migrated 4 VPP Accounts to Apple School Manager. Each account had significant amounts of VPP credits, but now in ASM, store credits show a balance of $0.00. Is there something I'm missing? I can no longer access the accounts via the old VPP url ei... View more
When I first saw this in the 10.16 release notes I thought Hooray! Finally! But on further reading it seems this will only be available in User Groups. Any clarification? Classes shows up under Devices and Users. View more
Hello, We are running Jamf 10.15.1 and have done the switchover for VPP/DEP on Apple School Manager. Yesterday and today, if we setup a new iOS device, the default apps like Contacts, iTunes Store, Notes, etc. show a small cloud at the beginning of t... View more
We have no way of providing a phone number for verification text/call of a managed Apple ID in Apple School Manager. Is there any way around this? Many people do not want to use their personal phone numbers already tied to personal iCloud accounts an... View more
Hi, Our APNs and Push Notification certificates expired at the end of August, I didn't notice or ignored the notifications. School started and we issued laptops running 10.14. They did a DEP enrollment and got stuck at the pre-enrollment stage. Since... View more
I have a question that I could use some collective wisdom on, particularly if any of you have run into something similar to this. There is a very old app on the Mac App Store, LetterMPress: https://apps.apple.com/us/app/lettermpress/id466283246?mt=12... View more
Apple Says an issue was resolved yesterday, but I am see issues with some apps in ASM and they will not deploy. As you can see in the screenshot, icon does not show AND a purchase cannot be made. I am seeing this with several apps. Apps having the is... View more
Has anyone been able to sync ASM to hosted PowerSchool? I see articles for onsite PowerSchool but not hosted. I'm getting slightly different answers from Apple, Jamf, and PowerSchool but all point back to the URL. Jamf:-URL needs to be ping reply App... View more
8AM MTN TIME https://www.apple.com/support/systemstatus/ View more
Hi,I'm looking for the best process in retiring a Mac device. For example we get a four to five year old computer or iOS device in ASM and Jamf that will be donated or given to a retiree (I'm in Higher Ed). What is the process that folks use to accom... View more
I am trying to figure a way to export all the user data from ASM. Our current SFTP file is not the same as one from previous import and I need to cross reference the data. I didn't see a simple solution on ASM to export, anyone have ideas? View more
Hi there,We are struggling to re-connect SIS(PowerSchool) in ASM. We have lately realized that PowerSchool may pause syncing while summer break but thought it probably starts syncing once it's disconnected AND reconnected. That was the mistake..Disco... View more
Hello, I am very new to Jamf and was advised by our IT department to use Jamf to set up the home pages for any of the above browsers to set a home page for all new users who log in. I have never set up a "config" in Jamf. Is there a "canned solution"... View more
So after much time convincing our Mac users that we should have long moved away from El Captain and given our Mac Fleet a refresh, I am also moving our deployment method away from JAMF Imaging (Since "Imaging is Dead" TM) to using Apple School Manage... View more
Greetings all, So, we are getting further into deploying Jamf Pro this summer, to all of our labs instead of just the one that needed it due to new equipment. I have the following situation: I have a lab of fairly recent iMacs that is still running S... View more
Hello Team, We are testing the functionality of Apple's Classroom. In our environment, Teachers and Students are connected to separate SSIDs. Teachers are not able to see students when connected to a different network. We were wondering if there is a... View more
Hi We have just had an iPad that needed to be repaired.There were a lot of emails back and forth, between us and them.They were requesting that we remove the MDM profile off the iPad, and also to unregister it with DEP.It took a while to find out wha... View more
Hi, I'm using the .csv import feature in Apple School Manager to import students and classes information into Apple School Manager and then have it synchronized with JAMF Pro. Students, Staff, Courses, Staff, Classes and Roaster all import good, exce... View more
Hello guys, I have a project that currently they are trying to get rid of really old thin clients and the client order iPads to replace them. The thin client just used RDP to a server and was customized to do a few things for them. They want the iPad... View more
Does anyone have a problem related to import of new classes from Apple School Manager in to JamfPro? I can just import classes wich have a manual source not those who have source via SFTP. We are using Jamf Pro ver. 10.11.1-t1553545638 View more
Hopefully someone can help me answer this. Despite my best efforts I haven't been able to find one. We have a fully functional DEP setup with Prestage Enrollments working for macOS. We were a little late to the party with DEP so we're still working o... View more
I have an iPad that was enrolled in Jamf through Apple School Manager and has a management certificate on it that restricts my ability to remove it from the MDM. The iPad has been removed from the Jamf MDM so I do not have control over it from the Ja... View more
Does anyone know a way to delete a location? It's easy to add one. I'm worried about re-uploading another CSV batch as I'm not sure what will happen to the user passwords, i.e, if they reset. View more
We would like to sync the student school details to ASM so the students can login to the iPads with the same details they do for the school system. What is everybody doing on the back end? Our students have a school email as the username and a passwo... View more
App that is listed as downloaded on Apple School manager is missing on a few iPads. How do I download an individual app on a specific i-Pad?? View more
Correct me if I wrong but it seems that it's not possible to have webbclips on shared Ipads. Beside that it seems that users have to be logged out if some configuration have to be applied - otherwise is shows that Ipad is bussy. View more
I have some older iPads that are 32-bit and are not compatible to with Apple Configurator 2. I am fairly to using Jamf, any ideas on how to get the device connected to DEP so it can be fully managed? View more
In my jurisdiction we are moving schools to a single, "enterprise" JAMF cloud instance.This includes an enterprise instance of Apple School Manager with each school getting their own VPP token linked to their site in JAMF. Some schools already have a... View more
I saw a previous discussion that glanced over this topic. They mentioned that it would be possible using the API, but I was hoping that someone may be able to further elaborate on that. I am looking to restart my buildings iPads at a specific time ea... View more
