Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Can anyone shed some light on what I need to do when it comes to the 'Certificate Download' and 'Upload Additional Certificate' options? I've went thorough all the docs I can find and the most helpful line is this:"save the certificate in the appropr... View more
Hello, When I was at JNUC in October I talked to some people who were having trouble with ASM/IC integration. They said that if your instance of Infinite Campus was cloud hosted it worked ok, but there was an issue with locally hosted Infinite Campus... View more
We are using Apple School Manager with JAMF to control our shared iPads successfully at the moment. I need to stop the auto sync between the JSS & ASM and just use the manual option when required. I have an issue where the options in the JSS are both... View more
Anyone running the Apple Classroom app on shared iPads? Seems like the only way to make it work with Shared iPads is with creating the classes in ASM. Has anyone successfully done it ASM? I also have an ASM question, I did an FTP from our school syst... View more
Class Display ID's imported from ASM are listed as the Course Name. For example, the course "Science 8" has 4 classes/sections (Science801, Science802, Science803, Science804), but each entry in Classes is called "Science 8". Doesn't it makes sense t... View more
Hi, I want to allocate users to ipads without anyone having to open the box. It seems like I can't allocate users to pre-staged devices since they're not really devices yet. I can allocate a user using a Pre-stage Enrolment profile, but it won't let ... View more
I've just recently started enrolling iPads via DEP into our newly setup and configured JSS. I've enabled a few restrictions in one of the configuration profiles I've deployed but I don't see any that restrict signing into iTunes & App Store. I'd like... View more
Apple is listening... https://support.apple.com/en-us/HT207191 View more
I am in Higher Education and security is a big concern for us. I have been messing with Shared iPads for awhile now, testing different scenarios and features and I like it all for the most part. But when I decided to show my superiors what Shared iPa... View more
Hi All,We have one grade level using "Managed Apple IDs" from ASM, which by design do not work in App Store.Some of these students have managed to delete (or hide) built-in IOS apps: iBooks is a good example.The direction to get these back is to re-d... View more
If you are a teacher, you will understand that on Casper Focus there is a locking glitch. When you lock the iPad, it unlocks after 15 seconds. You can stop that from happening. What you do is try deleting the app and reinstalling it. If that does not... View more
How do you do a feature request for Apple School Manager? I would like to see if there was a way to make a certain MID like an administrator, so that when you log in, you have all the functionality like on an iPad not in Shared Mode. But still be abl... View more
Hi, We looking to upgrade to Apple School Manager. From my understanding there is an integration stage of DEP and/or VPP accounts before the upgrade. Now we have multiple VPP accounts due to the separation and different schools we have in our organis... View more
Hey, I'm currently working to implement Apple Classroom into my district, and I'm about to start importing the classes into ASM from my LMS. The issue is that the Managed Apple IDs in ASM are different than the email addresses tagged to my iPads in J... View more
I've been on the phone with AppleCare and they've confirmed that iOS 10.0.1 has a bug that prevents signing in to a Managed Apple ID through Setup Assistant. Trying to do so results in the error, "Could Not Sign-In - Problem connecting to the server.... View more
We use Infinite Campus as our SIS which is now supported (awesome, great!), however when I initially imported the students from the SIS the naming convention for managed Apple ID's was first name, last name @ domain.org.Does anyone know if it is poss... View more
Does Apple allow MDM vendors to collect whether Bluetooth is enabled on a given, supervised iOS device. I'm wanting to take advantage of the new ability to disallow users to toggle Bluetooth on their device but don't wish to lock Bluetooth in the off... View more
oy. No Find my iPadThis is Apple's List, which does NOT list Find My iPad as being restricted, and yet....I just do not understand the reasoning behind this.... Edit: Newer list here https://support.apple.com/en-us/HT205918 Feedback filed..... View more
Hi ALL,I will preface this by saying I the not seen this with my own eyes, but several new staff have said that they are not able to create an Apple ID using their newly created and issued school email address.We have only uploaded new Middle School ... View more
I can select the classes, and the help page says, select delete from the action list.Can someone point out this action list to me? View more
Hi All,Has anyone printed the Sign-In Info for Managed Apple IDs from Apple School Manager?When I look at the records, it shows the Students' Temporary Passwords, but when I choose to print one or 8 per page, it resets the passwords (again), and then... View more
I haven't been able to find anything definitive about this, but I'm sure someone here will know. Does Apple School Manager automatically create managed Apple IDs for all of the students imported? We do not want to use managed Apple IDs, all of our st... View more
Hi folks I've a complex problem to handle with Apple School Manager and JSS integration. JSS use AD as source of user with following mapping settings:— JSS:User ID --> AD:uSNCreated— JSS:User Name --> AD:samAccountName— JSS:Real Name --> AD:displayNa... View more
We had 5 ipads that won't let students sign in with their Managed Apple IDs. They received an error message that said, “Verification Failed. This service is not allowed for this Apple ID.” This happened right after they tried their Apple ID and tempo... View more
Is there a way to force the JSS to sync with Apple School Manager? I just added users and a class to my ASM and want to import the class to my JSS. I have reset the sync time to a time within the next ten minutes, but that time has come and gone with... View more
Sigh... I when I print them out, I initially chose multiples images per page, but after the first page the images get skewed and the bottom images get cut off in the middle. UPDATE: I turned off print headers, footers and background and the pages are... View more
I know that users are able to be at multiple locations, but I don't know how to import users to multiple locations with SFTP. As it stands, the csv exported from our SIS lists such teachers multiple times, once for each location, and the duplicate pe... View more
Hello, I'm trying to import users from Apple School Manager but JSS is using the managed apple id for the email address field. This is causing issues with the matching criteria and JSS is creating new users when that person already exist. Is there a ... View more
I don't see a field in the ASM cvs templates called "Source System Identifier". I'd like to match against userid in JSS and sis_username in ASM. Oh by the way, I've not uploaded the cvs files yet. Would I have access to more matching criteria once th... View more
Hello, We are preparing to upload our powerschool SIS information to Apple School Manager but the roster.csv file has got us confused. What is the difference between a roster and a class? I spoke with our powerschool admin and she also could not see ... View more