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Forum Posts

Apple School Manager - Roster.csv help

Hello, We are preparing to upload our powerschool SIS information to Apple School Manager but the roster.csv file has got us confused. What is the difference between a roster and a class? I spoke with our powerschool admin and she also could not see ...  View more

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SFTP upload to ASM

Hello! So Apple School Manager is about ready to send me to the psyche ward... Since our SIS is not supported through ASM, I'm trying to upload CSV files through their SFTP site. I filled in all of the staff and student information, as well as a coup...  View more

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Importing new users from Apple School Manager

I need to create about 600 managed Apple IDs in Apple School Manager. I created a few test users in ASM and set up the sync time, but the users are not being created in the JSS. The documentation talks about matching criteria for existing users, but ...  View more

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iPads stuck in EDU mode - Apple School Manager

We enabled Apple Education Support in JSS (but are not actually enrolled in the program yet as we are in Norway) Subsequently we disabled all the Apple Education Support features in JSS and rebooted the server. Now when a restored iPad gets its confi...  View more

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  • 3 replies
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