Jamf Pro
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Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

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Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

  • 6158 Views
  • 26 replies
  • 5 kudos

OneDrive App / iOS Files

Hey everyone, I hope you've managed to stay safe during these strange times. I've not found any evidence, so not hopeful it's possible, but does anyone know if you can deploy the iOS OneDrive app and have it automatically show in the iOS files app?  View more

  • 132 Views
  • 1 replies
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Check-In Date Vs. Inventory Update

Can't find in the docs the technical difference between Check-In Date and Inventory Update. What device properties are updated on each one of them? For example, would a new installed App would be updated on the Inventory Update or Check-In Date?  View more

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Cisco AnyConnect 4.8 deployment

Hello Does anyone had any issue with Cisco AnyConnect 4.8 deployment on Catalina?So far I had no problem deploying this policy or previous versions on Mojave and below. Manual installation works well.I collected log files from installation process.Ap...  View more

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  • 8 replies
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/Applications Folder vs User's Applications Folder

Hi guys, Wondering if anyone has figured out a way to tell if the user has an app installed in their home Applications folder (or god forbid Desktop) rather than the top level Applications folder?We are running inventory on /Users so we know that the...  View more

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  • 1 replies
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Uninstall Adobe CC Apps

Hi All In preparation of moving everyone to Adobe CC 2020, we need to first uninstall 2015 & 2018 apps. Is there script maybe go off? I have tried the CC Cleaner Tool app and then each apps uninstaller with not so great success rate Any tips and advi...  View more

  • 761 Views
  • 20 replies
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App update not working

The latest version of the app is not updating in In JAMF Pro I have selectedSchedule Jamf Pro to automatically check iTunes for app updatesAutomatically update app description, icon, and version in Jamf Pro But the apps are not updating, I have to ma...  View more

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App internal reviews or use cases

Beyond the apps catalog or Self Service: do you provide an internal resource to teachers on the apps that have been added to your catalog?Such as a review by instructional coaches, who is using it, and how it is being used?  View more

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capturing the Install Date of apps?

Has anybody ever figured out how to do this? I've got a script that captures "Last Opened" but I have never been able to crack the "App installed on" nut and it would be very useful when constructing Application Usage reports....  View more

  • 226 Views
  • 7 replies
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Zscaler help

My security dept. want to implement Zscaler on our Mac's to secure the VPN tunneling. So I have the workflow to install it but now they are coming back wanting me to disable IP V6 on the Mac's. I checked with Apple and Apple says that not a good idea...  View more

  • 201 Views
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Targus DisplayLink

We have deployed Targus docks and with them Targus' DisplayLink software. The app needs access to screen recording feature of macOS. I need to pre-approve this for app. Using the PPPC utility, I only option I have is to deny it. Leaving it blank, cau...  View more

  • 132 Views
  • 3 replies
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app restrictions

We are using app restrictions. Due to Covid-19 all the students are working from home. This creates a logistical problem with being able to update the whitelist for our apps unless they are on campus to receive the new profile list. Is there a way to...  View more

  • 63 Views
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Cannot upload Code42 Installer PKG

Hi Everyone, I downloaded the latest Code42 Installer from my admin portal and keep getting an upload failed when trying to upload. I tried uploading an older version and was able to upload it but once the upload was complete, it says "Availability P...  View more

  • 81 Views
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Application Usage Logs - how does it work?

I have been playing around with the Application Usage Logs, and the timings reported don't match up with my tests. I've looked for documentation on specifically how this counts time for each application, and I haven't found anything. Is there documen...  View more

  • 178 Views
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In-house app stuck on "installing"

Hello all, We have an in-house (NOT Apple Store) app created by a third party developer that we push to about 91 devices, meant to be used as audioguides for our organization's visitors (museum). A few days ago, the app just stopped working and the d...  View more

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Push mp3 files to wireless devices

We use iPods for school exams here and currently the way we get these exam files onto the devices is to plug all of them in and sync the files over to the devices using finder on a mac. This currently works but can be a long process as we have over 1...  View more

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Enterprise Connect Stealing Focus

Hello, We have run into an issue recently of Enterprise Connect stealing focus on users' Macs. Even if signed in correctly, the pop up will come up and steal the current focus from other apps. Hitting the close button makes it disappear for a while (...  View more

  • 244 Views
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Force quitting application to shut down computer

Has anybody successfully forced quit an application that a student left on and 'didn't save' their work so the computer could be shut down? some apps are notoriously bad at quitting when there's something they think needs to be saved and this prevent...  View more

  • 299 Views
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F5 Access client mobileconfig

Hi, Community!I need your help. We are using the f5 Big IP Edge client. Now we are thinking about switching to f5 Access. And I have no idea how to pre-configure it. I found this manual on f5 site: https://techdocs.f5.com/kb/en-us/products/big-ip_apm...  View more

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  • 1 replies
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Modify the JSS Server default port on Redhat 7.5

-------------------------------English------------------------------- My English is not good, the following paragraph is translated by Google, hope you can understand! I have been setting up JSS service on Ubuntu system. If I need to modify the JS...  View more

  • 102 Views
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No longer downloads last compatible version?

Having some trouble with my iPad 2s. When I initially moved them to JAMF earlier this year, it downloaded the last version of iMovie and other apps that were compatible with iOS 9. The iPads began running out of space, so I modified the scope of the ...  View more

  • 175 Views
  • 1 replies
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Unable to get ARD installed

I am trying to push ARD down to a user's machine but it does not seem to work. I have done this successfully in the past by taking these steps: added an additional license via VPP in JAMF, I go to Mac Store applications, select ARD and assign the lic...  View more

  • 212 Views
  • 2 replies
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EA for Apple Mail Users

Hello - we're looking for a way to report if a user us using Apple Mail vs. Outlook because we are going to be turning on two factor for all of our users in O365. In cases where they are using Apple Mail, we will need to upgrade some of the user's os...  View more

  • 100 Views
  • 1 replies
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