Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
It has been about a year since I had to image carts of iPads. It looks like a TON has changed since the last time I did this. My workflow last year was to create a master iPad, then back it up and use configurator to deploy the image and deploy the a... View more
Hi Is there a way of exporting/finding out (without clicking them one by one) which app has been assigned to which group etc. I want to keep a record to show certain members of staff. View more
When I send out a message to Self Service they only appear within the app. I don't get a badge notification or a notification on the screen. I have a push proxy in place. View more
Sigh... I when I print them out, I initially chose multiples images per page, but after the first page the images get skewed and the bottom images get cut off in the middle. UPDATE: I turned off print headers, footers and background and the pages are... View more
Does anyone know if there is a way to disable Self-Service prompts (i.e. Allow to use location, etc.) because even though we're using VPP device based app assignments some users are still being asked to register their SS with the App Store. View more
Is there a way to use Jamf to disable the "reset network settings" option? I found a way to disable the "Erase All Content and Settings". But I would like to disable "reset the network settings and the "reset all settings" options. View more
We're new to Casper and things are going mostly well with the exception of the global proxy settings and/or our SSL Exclusions on the Rocket itself. While I wait for Lighspeed to call in on the newly created case I wondered if anyone else had had thi... View more
I want to deploy some web clips to library resources in a folder on users' iPads. I don't want to dictate the arrangement of the entire home screen or dock. View more
Hi all, Is there a way to only allow apps that reside in the app catalog to be installed on an iPad. We are currently trying to do this using a restrictions config profile with Restrict App Usage set to Only Allow Some Apps. It works, but having to a... View more
Hello, I'm trying to import users from Apple School Manager but JSS is using the managed apple id for the email address field. This is causing issues with the matching criteria and JSS is creating new users when that person already exist. Is there a ... View more
I'm scrambling here to try and get a 16 iPad Pro cart setup and out the door. My goal is to have a workflow that a non-technical teacher can follow with a minimum of user interaction. Preferably, the teacher would load the devices in the cart and pre... View more
I don't see a field in the ASM cvs templates called "Source System Identifier". I'd like to match against userid in JSS and sis_username in ASM. Oh by the way, I've not uploaded the cvs files yet. Would I have access to more matching criteria once th... View more
We are currently setting up trial classes for Apple Classroom and I was just wondering how different people were managing their classroom set ups? It seems pretty daunting having to go in and manually add students to every class since there is no way... View more
Hello, We are preparing to upload our powerschool SIS information to Apple School Manager but the roster.csv file has got us confused. What is the difference between a roster and a class? I spoke with our powerschool admin and she also could not see ... View more
Hello! So Apple School Manager is about ready to send me to the psyche ward... Since our SIS is not supported through ASM, I'm trying to upload CSV files through their SFTP site. I filled in all of the staff and student information, as well as a coup... View more
Hello all. We are new to JAMF, just adopted it managing over 500 ipads at our school. We are using our Lightspeed proxy and while setting it up to decrypt SSL (Google safe search and others) we found we needed to deploy its certificate to the ipads. ... View more
My workplace has recently approved the purchase of a few iPads for various specific staff users around the college. These iPads will be used at home as well as at work, so I'm guessing that in order to be able to manage them while they are outside th... View more
I couldn't find any information about how to set up the new Google Account iOS payload. I can get it to work if I input a specific user's info but how do I make it generic so that all users email info will get filled in? OR is this only supposed to b... View more
Any ideas? We currently have self service configured with no login. Some users are experiencing this shown in the picture. For some reasons their first initial - lastname is showing in the categories spot which isn't normal.it's starting to pop up ra... View more
Hello, first my apologies if this request has already been answered.We have this year, iPads that will be given to students in a spanish immersion program where everything is done in spanish.I forgot about this when setting all the iPads up. Thus, th... View more
After students devices have updated iOS to iOS10 the teachers are getting error message."Focus failed: iOS 6 or later is required" The error has occured on iPad2 and iPhone5, Casper Focus ver is 9.81 and casper suite is 9.91 Just wondering what needs... View more
Hello, We have a large number of devices with a configuration profile which includes restrictions and wifi payload. At the present, we are seeing a fair amount of devices dropping from our wireless network and reinstalling the configuration profile r... View more
Hi all, I've connected my Casper account to Apple School Manager. The setting for students in ASM is 4 digit passcode but the setting which shows up in Casper is Complex. This is for a Shared iPad environment. The 4 digit passcode does work from ASM,... View more
Hi all, We are getting ready to rollout 4500 iPads (1/2 the district). I have everything ready to go except the following. I have searched through the discussion threads and couldn't find any info...I apologize if this has been addressed: 1) The PreS... View more
I have been deploying iPhones all week. Deployed so far 500+. Deployment has been done through DEP.I came across two instances where the IOS configuration get stuck or it won't progress at all. the NEXT button is Gray out. Phone power cycles back to ... View more
Hi All, has anyone been able to force private mode for Safari/WebClips (non-full screen)? I also checked new profile settings in Apple Configurator 2 and found nothing. We need to perform purchase transactions but don't want to retain any shopping ca... View more
So I have a question regarding using Apple configuration to setup numerous Apple TVs.We have the Apple TVs fairly locked down in regards to the menu setup, content restrictions, and a name scheme as well. I'm not fully understanding the whole configu... View more
I'm setting up a new batch of iPads for incoming 1st graders. I am enrolling them using a "first grade" pre-stage enrollment profile like I did last year (only my 2nd year with Casper Suite). However, what I want to do is not have to use an Apple ID ... View more
Hi All, Anyone else experiencing this? https://forums.developer.apple.com/thread/50142 We just noticed it today on two of our iPads (they were older iPad 3rd gen). After a user DEP enrolls and goes to Self Service to accept the invitation, a Safari w... View more
Hi Folks, So we have a wallpaper stored in our JSS for our iPads. We need to make an adjustment to the wallpaper. Does anyone know where on the JSS server the wallpaper is stored? I have looked through the JSS folder on our Mac server, but I cannot l... View more