Jamf Pro
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Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

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Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

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Loading videos on remote iPads

We are looking at deploying several ipads to 3rd party stores and looking to use these ipads as an informational display for tables. Is there a way we can get these ipads to download videos on a periodic basis? These devices will be 4G.  View more

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iPad roll out (Wifi payload and Federated login)

We are preparing to roll-out 2200 iPads to our students. I am running into 2 issues:1. During setup, we connect to an “Enroll” SSID. It has no password and access to only the sites needed for setup. Also relevant is that we have federated our ASM wit...  View more

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BYOD Profile Changes - Do they have to re-enroll??

First I want to state that this is my first post in the community. I also want to stress that I have very little knowledge of Jamf and I do not administer Jamf in our organization. I am trying to verify information I was told as it doesn't seem corre...  View more

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iPad in infinite setup loop after update to iOS 13

We have hundreds of student iPads enrolled and managed with our JSS. I've had a few situations this morning where after a student updates their iPad to iOS 13, it boots up to screen saying "Update completed" - when they click continue it very briefly...  View more

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Jamf and DEP Intermittent Sync Issue

Hello, We are running Jamf 10.15.1 and have done the switchover for VPP/DEP on Apple School Manager. Yesterday and today, if we setup a new iOS device, the default apps like Contacts, iTunes Store, Notes, etc. show a small cloud at the beginning of t...  View more

  • 352 Views
  • 13 replies
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Deploying apps without icloud password

Hello, Here's my problem, we supervise every of our iphones, and i have set up some app to be push on the iphone whenever there's an active itune account. Problem; as soon as I finish connecting the account (of the future user, which having to do thi...  View more

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"Access Denied" when updating Purchased Content

When any of our site administrators purchases new mobile app licenses from Apple School Manager, and then goes to their site's VPP account and clicks on the Update Purchased Content button, they get a message that says "Access Denied." I was wonderin...  View more

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Self Service iOS Disapearing

Hi, I've manually deployed the self service app on some of my supervised iOS devices and for some reason every time I edit the "mobile device app" options or whevener I add an app to the self service Catalog, the SS itself disapears or get downloaded...  View more

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Consolidating VPP IDs

I'm trying to prune the number of Apple IDs used to acquire VPP licenses. For the transition I am repurchasing the (usually free) licenses and then switching the account in the VPP tab of the app instance when the new licenses appear. When that is do...  View more

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Repush Voice Memo app if user deletes

So I need to repush both the stock voice memo app and apple books app to several users iPads. Unlike "Find My iPone" which allows for VPP licenses, those two stock apps don't seem to allow "purchasing" the free vpp codes. When I search the vpp portal...  View more

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Gmail app for iOS "removed from app store"

I'm trying to push out the gmail app to our iPads, but it is tagged as unavailable with the error: "This app was removed from App Store. It is no longer available for deployment. The app was automatically removed from Self Service." I don't think thi...  View more

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credentials

I have a device I remotely wiped ( IOS) iPad and now when the user trying to set up ipad and log in to remote management it won't recognize her credentials? any suggestions?  View more

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App Request in Jamf Pro 10.14

The functionality looks great, and I'm ready to put it into immediate use save for one big detail that I find myself wondering "why?" from Jamf on. Why can't I use a smart user group for my requesters in addition to a static group? I would like to en...  View more

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Saving To Files app on iPad

ok, trying to use cfgutil to push a pdf to the files app on a COW of iPads. using: /usr/local/bin/cfgutil -f install-doc com.adobe.Adobe-Reader /Users/user/Documents/ipads estfile.pdf i can get the pdf in to reader just fine, but when using com.apple...  View more

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Netflix iOS tvOS Configuration

We are deploying some new Apple TVs and I would like to setup the Netflix user name and password in the Mobile Device App configuration in JAMF but I am not having luck locating the correct keys to use. Has anyone configured the Netflix app on either...  View more

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1:1 iPad deployment method

Hello everyone, As of right now, we are in the process of becoming fully 1:1 with our iPads in our 5 elementary schools. My team and I are a little stumped on what the best method is as to physically handing out the devices for our 7th grade class. W...  View more

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Scoping: Targeting with user smart groups only

Hi Nation, I am a bit confused by the use of user smart groups within scoping.Some of our apps are made available in self service and only targeted to user smart groups. So the app appears in the self service on a device with a targeted user assigned...  View more

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Mass iPad renaming

So I have been asked to do District wide numbering of iPads, we were doing site based prestages and naming but now the way they are being used we are going to a global naming convention, for example LCSD-IPa-0000 to LCSD-IPa-1400 I am wonder if there...  View more

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How do you manage apps for BYOD?

Now I am embarking on the whole BYO area with users with their own devices, who want specific apps, and will be calling the help desk to find out what they need to do or in rare cases finding something on our portal on how to get something. I do not ...  View more

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tvOS Apps not installing

I cannot seem to get tvOS apps to install. It appears to only be affecting Apple TV's, iPads are getting apps just fine. We are using Apple School Manager. All of our certificates are up-to-date. There are also enough available copies of the apps to ...  View more

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Apple Provisioning Utility (APU)

Apple Provisioning Utility (APU) was discussed at JNUC as well as in this article. Has anyone implemented this? Or have any feedback as to where I can start? Not much mention anywhere about it or who to contact at Apple.  View more

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Self Service app reports "Unable to connect to server"

I purchased 1,000 VPP licenses for the Jamf Self Service app (ver 10.8.0) using Apple School Manager. On my JSS Pro, in Mobile Device Apps I accepted the defaults and scoped it to my iPhone. I left "App Configuration" at the default (blank). After a ...  View more

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