Jamf Pro
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Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

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Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

  • 6221 Views
  • 26 replies
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Revert back to iOS 12.1.4 using JSS

Does anyone know if it's possible to downgrade iOS on mobile devices using JSS or how one might be able to do so on a Managed device? the new Apple update 12.2 is causing some issues with our native software and I am hoping to revert back up of our u...  View more

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iTunes Store VPP and ASM VPP Usable in JSS Together

We saw the Apple School Manager (ASM) has the Download Token section available in its Settings > Apps and Books area which led me to believe this is also for the JAMF/JSS VPP section; however, we currently have hundreds of thousands of licenses in th...  View more

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VPP User assingnments

So I'm trying to install a purchased app for one user on multiple devices. Process I went through so far. -Purchase a paid app in VPP-I assigned it to a user, I configured the VPP assignments and invitation to the user, I was hoping to have the user ...  View more

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iPad Pro 12.9" Stuck in single app mode - NO wifi

This might be a simple fix but I have searched and my Google-Fu is weak after Daylight Saving Time ;-). I have a supervised 12.9" iPad that is in Single App mode. Somehow, it lost the Wifi and cannot be managed/reset/etc. by JAMF Pro. I have tried to...  View more

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App assignment from AD

Howdy,We are assigning apps to our iPads using their user's Active Directory group membership as the source anchor. We have been running into a an issue where the group membership is say 200 persons, and the app license count is say 50 licenses. JAMF...  View more

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API to PUT Scope

The API documentation is not very clear on this. When using the API to PUT (using XML) the scope of a Mobile Device Application, do you need to put the entire scope or only the addition? for example: The scope of an mobile device application has 3 gr...  View more

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IOS Patch Deferment in for Single App Mode iPADS

We found that found that when we initiate a patch command on our iPADS which are in single app-mode, they end up in a state where they are waiting on someone to press the home button to continue. This doesn't really work for us because: 1.These are u...  View more

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Managed Apple apps are reverting to unmanaged

We continue to see issues where Apple apps such as Keynote, Pages, iMovie and especially Clips are suddenly reverting to asking for an AppleID to use and show in the JSS as unmanaged. When we first discovered this every device was wiped twice to forc...  View more

  • 118 Views
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3rd party app for bulk-scoping apps!

Hello!I just finished creating an application that can bulk scope mobile applications. I know there is a feature request in for this feature, but until then, this 3rd party application may suffice. Please see the github README for limitations and how...  View more

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Install books to iOS devices - silent install?

Hi all - I am attempting to install free Bookstore books to iOS devices but although they appear for the user, can't get them to actually install (download).I have added the books in Users>eBooks and scoped to usersI have checked the checkbox in User...  View more

  • 177 Views
  • 9 replies
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Transitioning to Self Service Mobile

We've used the web clip for Self Service on iOS since rolling out Casper Jamf Pro several years ago. As use of it has increased, so have complaints about its relatively sluggish response and incomplete feedback regarding app installs. I'd like to pus...  View more

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In House App Deployment Issues

Hi all, Am I missing something with in-house app deployments? We have a valid Apple Developers Enterprise certificate, a valid Provisioning Profile both packaged within the IPA and it is uploaded to a web server with the required access. However when...  View more

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Switching from an App Store app to an In-House

Morning Jamf Nation, A developer has provided an app for our organisation that is an update from a current App Store version. I'm looking to install the new version as an In-House app instead of the current VPP App Store deployment - is there a way o...  View more

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eBooks (iBooks) and Jamf process

Had my first teacher request an iBook distribution to her class. Since we have not done this to this point, wondering what the best way of going about this is. We have classes setup (Infinite Campus > Apple School Manager > Jamf)So, all students have...  View more

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iOS App installation error - Sign in to iTunes...

I am getting this error when scoping apps to certain devices:App Installation - Sign in to iTunes to allow jss.xx.com to manage and install apps.The behaviour consistently affects one group of iPads but not anotherThe apps are scoped to devices.App l...  View more

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Best Practice for End User App Management

I am wondering what others are doing in regards to Capser Suite, app management and the end user. We are a small to medium sized K12 environment and I would like to off load some of the iOS app management work to the ipad teachers. Is there a way to ...  View more

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iOS Self Service

I wanted to see if I was missing something obvious in Jamf Pro regarding iOS and Self Service. Can I NOT deploy/install apps to iPads AND make them available to all of the other iPads via Self Service? If I deploy a classroom app to a set of iPads us...  View more

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Pending - Application is not available to install

Hi,Is anyone else suddenly seeing this today? 10/22/18I have not made changes, iPads are not yet at iOS 12, Jamf version 10.6.1I am seeing this issues pretty consistently on all app installs, across multiple tokens.Plenty of licenses, device based in...  View more

  • 211 Views
  • 9 replies
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VPP license monitor taking forever to complete

Our VppLicenseMonitor used to run every minute and would complete in about 15-20 seconds or so. Since mid-August, it now averages between 600 and 1000 seconds…sometimes longer. I've been working with our TAM for several weeks now and we still haven't...  View more

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App won't load

I pushed out an app to the students' iPads. It auto loaded for some students but did not load for others. The students tried to load it through Self Service. Now when I try to push it out I get the error that the Apple ID cannot be used to purchase a...  View more

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  • 1 replies
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Mass Update iOS issue

Hello, Since the publication of latest iOS update (12.0.1) i can't send command to update iOS version on my iPads. My version of Jamf is 1.7.0, Some people have this problem too ? Quentin Faivre  View more

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  • 38 replies
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