Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
We are currently using Google as a Cloud identity provider to our JAMF Cloud Instance. We have user groups set up in our Google admin dashboard1. Student sets up iPad, enters schools issued google username and password during setup.2. Apps are scoped... View more
Environment:macOS 11.2.3JAMF Pro 10.28 I've been working on building our first zero-touch deployment prestage enrollment and testing has become such a pain. I was initially able to use the serial/model changes + snapshots in VMWare Fusion to test, bu... View more
Hello, I currently have a problem, after the enrolment the notes are no longer available, everything is deleted. When I remove the device from the MDM they are available again. Does anyone have any idea? View more
I'm trying to perform a UIE after learning that you cannot use a QuickAdd package to enroll a Big Sur machine. I have a local user on our cloud jss and am able to enroll. However, when I open Self Service, it prompts me to approve the profile, howeve... View more
The computer is a VM that I occasionally roll back, and occasionally when I enroll it, it goes into the Devices category instead of Computers. Is there a way to move it from Devices to Computers? Or prevent this in the future? View more
Hello. I just finished enrolling 42 MacBooks (40 M1 MB Airs) and (2 MB Pros). We use Apple School Manager and DEP. After taking way too much time to configure them since DEP would hang, they're finally done, at the school, but now when they're turned... View more
So--we have 'Prevent user from enabling Activation Lock' checked in our enrollment and it seems to be working since we've stopped having issues with our users "claiming" their Macs and having to contact Apple to get them removed. But it seems like th... View more
We have about 130 iPads in or org. enrolled via pre-stage enrollment. Many of these iPads have not been in use as they are issued to traveling sales members who have not been traveling due to Covid. Recently we have been trying to make sure all devic... View more
In our environment, we use ServiceNow for asset management and Jamf for tracking devices that are enrolled. Is there a way of keeping inventory of apple devices in JAMF without having them enrolled and taking away from the JAMF license count or is it... View more
We experienced strange behaviour after upgrading to 10.27.Our Prestage environment is set to "Create a local administrator account before the Setup Assistant" and "Local User Account Type" is set to Administrator Account.This worker reliable and user... View more
Hi, I am trying to enroll a VM using JAMF. After I enroll the VM I don't see it listed in the Mobile devices section in JAMF Pro. There are several other Mobile devices but they say they are unmanaged. Is there a specific configuration that I need to... View more
So an exec went and got an M1 Chip MacBook Pro without consulting me. It was purchased from a retailer rather than through Apple so it's not in our ASM account (is it possible to add this asset through Apple somehow???). My primary question is this: ... View more
This summer will be refreshing vast majority of student devices.I also have a number of old device records within Jamf (not known if they were removed from Apple School Manager). What are some recommended workflows regarding devices taken out of serv... View more
Hi, Our users on devices configured with Jamf Pro/InTune integration get prompted with the below to sign-in/register with AzureAD about once per week. Is this normal behaviour for you other hybrid Jamf/Intune users? Is there anyway to prevent the nee... View more
I enrolled MAC in INTUNE and unenrolled it again to enrol in JAMF.I Can see computer in inventory - JAMF PROBut not under scope in Policy.I see my Computer is not managed under General option. What can I do to change it ? View more
Hello Everyone, This might sound silly but how do you login do the hidden Admin account with random password on a machine on enrollment? Is the password stored somewhere or can you change the password somewhere before needing to manage the users mach... View more
Hi everyone, We are about to move from Jamf Now to Jamf Pro, we have around 60 macs that can't use automated device enrollment "DEP" and about 25 that are DEPed .. I'm thinking to automate installing MDM profile on those machines after removing the o... View more
Hi guys, I have a client with a JamfNow server (cloud) and we want to upgrade the Mac's that are already enrolled to the new JamF Pro server (cloud). Whats the best way to do this? I've read first things is to remove the mdm profiles from the macs to... View more
Trying to move away from QuickAdd.pkg, have LDAP working, user logs in and chooses their site, but they're still just getting a button to download a QuickAdd.pkg. That pkg installs, but the profile will not be installed in 11.0 and there's not even o... View more
Hi everyone, We are about to move from Jamf Now to Jamf Pro, we have around 60 macs that can't use automated device enrollment "DEP" and about 25 that are DEPed .. I'm thinking to automate installing MDM profile on those machines after removing the o... View more
Hello, I have a few Ipad that I have in my Business manager. Like, their serial numbers are appearing in my inventory, and they are assigned to my jamf MDM. Though they don't seem to be enrolled in the apple business manager at all.When reset they st... View more
I am seeing issues with Jamf Pro 10.26 and new Big Sur 11.0.1 Macs (Intel). The required 'Enrollment Complete' (enrollmentComplete) Trigger is ignored and thus my deployment policies never execute. Timeline: -Target Mac appears in Apple Business Mana... View more
Got a weird error that i cannot get around. System was reporting in until a few weeks ago when we removed Centrify. Now it will not report in or re-enroll. I added all the Jamf certs and the ones for our instance. But it keeps saying it is unable to ... View more
I have run into an issue with brand new Mac with Big Sur. They will not pick up the management profile from our Pre-Stage Enrollment so it will not prompt the user to acknowledge that the device is managed by our district and install the profile. I h... View more
We recently started using Jamf Cloud to manage our Macs at my company, and I've been having issues with some of the DEP Enrollments not finishing and not checking in after the enrollment, and I'm not sure how to diagnose this issue. Current process i... View more
We are running into issues provisioning new machines with Big Sur and Apple M1 with the DEPNotify package. We have updated to the latest DEPNotify 1.1.6 package and revised our scripts and policies to make sure everything is compatible with Big Sur a... View more
We have a requirement to enroll Macs that are not yet under any management purely to have them visible in Jamf, with a view to applying policies and profiles to them later on. Can anybody advise what the best method of enrolling these Macs is, but ha... View more
I recently installed a fresh macOS 11.0.1 Big Sur on my macmini. I also have several computers running macOS catalina 10.15.6. I am still able to use JAMF Recon and enroll computers with macOS catalina but when I try to enroll the computer with macOS... View more
I'm kicking off DEPNotify for non-DEP machines using the enrollment trigger. It works fine except that in many cases the time from enrollment to when it kicks off is 5 minutes or more. Is there a way to reduce that or add something so that once it's ... View more
Hey all, Got a machine here to enroll, download the QuickAdd.pkg, everything appears to work as expected. Starting up Self Service the first time gives the popup about approving the MDM profile in System Preferences, but when I click the button to go... View more