Jamf Pro
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Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

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Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

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Parental Control app - "Family Zone"

We have some parents at our school asking if they can install this app on their kids iPads. We are a 1:1 school and all our devices are supervised and managed by us. This app controls things like screen time, social media and general content filterin...  View more

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Jamf Pro UAPI update device name

Updating an iPad name from the Jamf Pro UI works fine. However, when you use the /uapi/inventory/obj/mobileDevice/{id}/update endpoint, it will update the name in the Jamf UI, but it will not push the changes to the iPad itself. Anyone have any exper...  View more

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JAMF API finding Unmanaged Mobile Device Apps

I am attempting to pull the "Management Status" of the apps installed on Mobile Devices in JAMF thru the classic API. I'd like to make a list of ipads and the apps installed on them that are in an Unmanaged status. Looping thru with the mobile device...  View more

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Get Mobile Device Apps in use and remaining right?

We have some problems with our VPP purchased iOS apps. Many, not all, show for example that 2.000 are in use, 0 remaining when we bought 2000. If you search for the app it says that 1612 are in use. When remaining shows 0 you can't install anymore bu...  View more

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VPP Inventory of unused apps

Is there a way of finding out what apps in our VPP catalog in jamf are not installed on any iPads? Since JAMF tells you the app is used if it is scoped, but doesn't tell you if it is actually installed, I am hoping there is some way of figuring that ...  View more

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Determine Wi-Fi Status on Devices

Hi all - Is there any way to determine from device inventory whether an iPhone/iPad is connected to Wi-Fi or not? I tried using IP address to look for 10/172/192 addresses but I found the inventory shows the public IP rather than internal IP. We're a...  View more

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Pushing iBooks

Hello All, We are having a huge issue with pushing ibooks to ipads. We are running the latest version of the Jamf Pro Server and we have the 6th generation ipads. Is anyone else experiencing this issue? I have not heard for Jamf tech support in more ...  View more

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Inventory of iPads

Nearly all our iPads have not been inventoried since last month despite being managed. A remote command to gather inventory updates was sent out for a few days running to no avail. There was a period 2 weeks ago that our reseller messed up our JAMF r...  View more

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Auto Login to YouTube

I suspect this isn't possible due to plain text being visible, but does anyone know if it is possible to configure YouTube to auto login to a genreic account used on multiple devices. We currenlty have the app installed but open to suggestions with r...  View more

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iPad safari says its in private mode?

Today I have had 3 students have issues with 2 specific websites, where the website says it cant load because safari is in private mode. We have a configuration in place to disable private mode and filter content. Before today this issue was not brou...  View more

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Track iPad Usage

Our district is looking to see if we can get more data on how our iPads are being used and at what frequency. I've explained that the JSS can really only give us so much data inventory wise but they were wondering if there was anything out there that...  View more

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The MUT - Lagging sometimes during Asset tag addition?

New Jamf customer, & we have a hosted Jamf instance. Just curious if anyone has experienced lagging some times when using the MUT. I am attempting to add Asset tags to ~12000 iPads. I have experienced - on a couple of runs - success times around 2 to...  View more

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iOS App Management Status Stuck Installing

Hey! For one of our apps, Flipgrid, whenever some students try to install it from Self Service, the button spins for a second and then goes right back to saying "install". In their device record I see Flipgrid under their installed apps but the Manag...  View more

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'Device Locator Service'

Hi, I'm relatively new to Jamf Pro and I'm learning new things most days, and this is one of very few things I cannot find the answer to either on here or in the user manual. It appears in an individual device's search result from the device list. It...  View more

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Maintain mobile app categories closed

Does anyone know of a way to force Jamf Pro to keep the mobile app categories list "minimized" or closed? When I go back to the list after opening an app to adjust properties/scope, every category list reopens, even if I have previously closed it. Th...  View more

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uapi to update Mobile Device Extension Attribute

trying to get my scripting correct to be able to update an extension attribute for an ipad using rest api. even through the Try It Out feature on the uapi/docs i receive an error 500 so something isnt correct. All examples are in XML but uapi is in J...  View more

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iOS individual app restrictions

I have deployed several apps to some iPads. Under Settings>General>MDM Management>MDM Profile>Apps>Any of the Apps it gives me a list of Restrictions, one of which is "App will not import data from unmanaged apps and accounts." Is there any way to re...  View more

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Send Remote Command limit?

Hello, does anyone know the max number of devices you can send a remote command to? I used the action tab in one of my advance searches to Send Remote Commands to over a thousand devices but it never completes the task. It only spins.  View more

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Getting iOS Installed App Count

Don't know what the rules about self promotion around here so I'll gladly take this down if I'm not following them. Just published a blog post about using the Jamf Pro database to find the count of apps installed to iOS devices. This is something I'v...  View more

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Inventory Update API

Hi guys, I have an always on VPN for over 400 iPad's. What I would like to do is exclude our local network segment so that when students are on site at school, the always on VPN disengages. Having spoken to Jamf support, they have suggested I edit th...  View more

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iOS Current Battery Level (Jamf Now, UI based)

Is there a way for me to see the battery level ("current charge") for iOS devices? In my case I've got fully DEP supervised devices in Jamf Now, and I'm looking for a UI way to do it. If UI isn't possible, I'll use an API (but I have no idea if that'...  View more

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python script - Low iPad battery percentage monitoring

Each morning we have our helpdesk guy walking around our office to check 200+ iPads to make sure the ones with low battery are plugged in for charging. This is done manually and is not efficient.Is there an existing python script that will query all ...  View more

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