Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
We ran on 9.100 with 5000+ iOS devices. We enable the Automatically update all App Store apps. Our database server has been running at 100% CPU level for 5 days. JAMF support knows about the bug PI-004441. Anyone else experiences this issue and sitti... View more
Does anyone else experience an issue when checking the option for: > Mobile Device Management > App Maintenance > Automatically update all App Store apps It's been a few JSS updates since we've tried it, so I attempted it again the other day. And as ... View more
We deployed about 600 iPads this year for a 1:1 and decided not to use AppleIDs for the students. With all apps (we thought) being deployed through Device assignment no one could find a good reason to add another login to the iPads. This was fine wit... View more
JSS 9.96Brand new iPads, all in one PreStage. Yesterday, I enrolled about 300 iPads for my school, working down from grade 4 to kindergarten. Today, I hear that the iPads in the lower grades are not getting some VPP apps that the others got automatic... View more
So, I've got a request from our software integrators to get a listing of every app and what groups its scoped to live and at a glance. First knee jerk reaction was to say "look at the mobile device app catalog". If you have an app scoped to multiple ... View more
I see how I could add a webclip to a configuration profile and make that profile available in Self Service, but I was wondering if I could just add a straight webclip that goes to a website into Self Service so the students can download it. I tried s... View more
Hi Guys, I have a few phones here where the storage of the device is 64GB. However if i look at storage & iCloud use on the device it says pictures 4GB and Spotify 5GB. Everything else is about 80-100MB x 20 apps or so. What on earth is the rest of t... View more
So currently we have all iPads under a group policy that locks the name, and prevents any changes.At the end of the year students have been resetting their ipads from the settings menu (against our instructions). We have found that if you erase all c... View more
I am looking into a way to get unassigned and unmanaged iPad's in our JSS before we hand them over to users for inventory tracking. What information do I need to make this happen? I tried using Serial, mac address, and id and was unable to add them i... View more
Hi Guys, Recently moved companies and I supported strictly macOS devices. I have a need to support IOS here and am selling JAMF to the business as we speak. As I have no access to JAMF at the minute I cannot check, can someone let me know we can repo... View more
Is there a way to have multiple columns in a MUT CSV? I am currently creating separate CSVs for Serial / Device Name and for Serial / Username. If I could do both in one CSV, I think that would save me some time. It might even solve another issue by ... View more
I hope to expedite my reassigning of student mobile devices this year through the use of MUT. Instead of manually logging in on every single device with the students' usernames and passwords, I've (temporarily) modified my prestage enrollment profile... View more
Hi there,We've previously distributed app using static groups in the scope, instead of assigning the device directly in the app. This has stopped working. In the command list of the device we get "Pending - Application is not available to install". T... View more
Hey all! JSS is running 9.97, iPads are on the newest iOS 10.3.2 When I configure them it shows the inventory update from that time, it also shows when it was enrolled. However, they never check in (inventory update) after the initial enrollment. I c... View more
Hello, I have been asked to create a report that shows the main four smart groups and what apps are assigned to each smart group.I can easily do hardware reports with inventory details.Not so great with groups and app details. help pleasethanksstephe... View more
Is there an easy way to find the 32 bit apps that will not work with iOS 11? Would like to clean up app scopes ahead of next school year so we don't deploy old apps that may stop working. View more
Hello, When I attempted to update device name for an iPhone, the checkbox for 'enforce mobile device name' does not appear, why? This iPhone is running iOS 10.2.1JSS Server 9.97 View more
Originally, I questioned how to setup the SSL client auth but I found this thread: https://www.jamf.com/jamf-nation/discussions/23108/apple-education-support-user-images The solution was in a Google Doc on that thread:Google Doc for Photo Server Setu... View more
Does anyone know if it's possible to get the battery life information from iOS devices in Jamf Pro? I suspect it's a feature request for Apple to add as an MDM command, but it couldn't hurt to ask. I know the current charge level is in there, but tha... View more
Hi All We have an iPad that is stuck in lost mode and has been for 3 weeks. In the JSS it is still suggesting the iPad has an IP Address despite not being on the wireless and flat out ignoring the ethernet adapter method. Does any one know if the IP ... View more
Is it possible to print a list of my current inventory? Or to print much of anything from the jss dashboard, really. The best option I've found so far is screen shots, and that is very time-consuming and doesn't look very nice. View more
Our JSS is managing iPad kiosks in several buildings on our campus. For convenience/reliability, they all connect to the campus guest network, which is only open to ports 80 and 443. Last week, they all stopped updating inventory and didn't respond t... View more
Hello, Upon adding five iPad 9.7in to our environment, we ran across a quirky issue that I wanted to speak about on JAMF Nation. Internally, we prefer to assign each iPad to an individual team member, so we utilize the 'Full Name,' 'Position,' 'Usern... View more
So I have two WiFi networks here on separate domains. A guest network and a secured network. The guest network has its own domain and is on a separate VLAN. I have opened traffic for my devices to communicate outside my network and it works fine from... View more
Hello,I made some small changes to the category of a few of the apps in our Self Service set-up. However, the applications in question now show up in both categories. Can any one offer advice on how to fix this? This is a cloud hosted solution. Thank... View more
We have been using the functionality to automatically update iOS apps with out problem for more than a year. It has stopped working since we updated to JSS 9.98. The last time this stopped working was when iOS 9.2 came out that took months to solve. ... View more
What permissions are required for running MUT to make updates to username, full name and email? I would prefer not to run as full admin account. I think I have just about everything else dialed in except for permissions to run MUT. I can do updates m... View more
is there a way or profile to display the serial number on the display for each device doing inventory and wondering thanks dan View more
After upgrading, I'm having a few devices that are no longer checking in and aren't talking to the JSS server. It appears that the common thread is that the new field, "FIELD_EASDEVICE_ID" is blank for those devices. Is there a way to populate that v... View more
We have Apple Technicians who work in our school district who would like to see if there was a way to Autofill this information for find a third party application that may do this. We have about 17,000 student iPads deployed in our environment and we... View more
