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Forum Posts

What's new in the Jamf Pro 10.33 Release

Hi Jamf Nation and happy JNUC 2021! Today we released Jamf Pro 10.33 which includes support for Account-driven user enrollment for iOS/iPadOS. This workflow streamlines the user enrollment onboarding process and focuses on providing corporate access ...  View more

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New iPads with GarageBand and AppStore Prompts

We deployed about 600 iPads this year for a 1:1 and decided not to use AppleIDs for the students. With all apps (we thought) being deployed through Device assignment no one could find a good reason to add another login to the iPads. This was fine wit...  View more

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VPP, app not available, 899 in use out of 1000+

JSS 9.96Brand new iPads, all in one PreStage. Yesterday, I enrolled about 300 iPads for my school, working down from grade 4 to kindergarten. Today, I hear that the iPads in the lower grades are not getting some VPP apps that the others got automatic...  View more

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API help...App Catalog

So, I've got a request from our software integrators to get a listing of every app and what groups its scoped to live and at a glance. First knee jerk reaction was to say "look at the mobile device app catalog". If you have an app scoped to multiple ...  View more

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Possible to make add a Web Clip to my self service?

I see how I could add a webclip to a configuration profile and make that profile available in Self Service, but I was wondering if I could just add a straight webclip that goes to a website into Self Service so the students can download it. I tried s...  View more

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IOS Storage being taken up

Hi Guys, I have a few phones here where the storage of the device is 64GB. However if i look at storage & iCloud use on the device it says pictures 4GB and Spotify 5GB. Everything else is about 80-100MB x 20 apps or so. What on earth is the rest of t...  View more

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iPad name reset

So currently we have all iPads under a group policy that locks the name, and prevents any changes.At the end of the year students have been resetting their ipads from the settings menu (against our instructions). We have found that if you erase all c...  View more

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JSS API POST for iPad Inventory

I am looking into a way to get unassigned and unmanaged iPad's in our JSS before we hand them over to users for inventory tracking. What information do I need to make this happen? I tried using Serial, mac address, and id and was unable to add them i...  View more

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iCloud backup reporting for IOS devices

Hi Guys, Recently moved companies and I supported strictly macOS devices. I have a need to support IOS here and am selling JAMF to the business as we speak. As I have no access to JAMF at the minute I cannot check, can someone let me know we can repo...  View more

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Multiple columns in a MUT CSV?

Is there a way to have multiple columns in a MUT CSV? I am currently creating separate CSVs for Serial / Device Name and for Serial / Username. If I could do both in one CSV, I think that would save me some time. It might even solve another issue by ...  View more

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App groups not working anymore

Hi there,We've previously distributed app using static groups in the scope, instead of assigning the device directly in the app. This has stopped working. In the command list of the device we get "Pending - Application is not available to install". T...  View more

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iPads not performing inventory update/VPP issue

Hey all! JSS is running 9.97, iPads are on the newest iOS 10.3.2 When I configure them it shows the inventory update from that time, it also shows when it was enrolled. However, they never check in (inventory update) after the initial enrollment. I c...  View more

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Enabling Client Auth for Enabling User Images

Originally, I questioned how to setup the SSL client auth but I found this thread: https://www.jamf.com/jamf-nation/discussions/23108/apple-education-support-user-images The solution was in a Google Doc on that thread:Google Doc for Photo Server Setu...  View more

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iPad Battery Capacity?

Does anyone know if it's possible to get the battery life information from iOS devices in Jamf Pro? I suspect it's a feature request for Apple to add as an MDM command, but it couldn't hurt to ask. I know the current charge level is in there, but tha...  View more

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iPad IP Address blanking. Lost mode issue

Hi All We have an iPad that is stuck in lost mode and has been for 3 weeks. In the JSS it is still suggesting the iPad has an IP Address despite not being on the wireless and flat out ignoring the ethernet adapter method. Does any one know if the IP ...  View more

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Print Inventory

Is it possible to print a list of my current inventory? Or to print much of anything from the jss dashboard, really. The best option I've found so far is screen shots, and that is very time-consuming and doesn't look very nice.  View more

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Sharing Usernames in Mobile Devices

Hello, Upon adding five iPad 9.7in to our environment, we ran across a quirky issue that I wanted to speak about on JAMF Nation. Internally, we prefer to assign each iPad to an individual team member, so we utilize the 'Full Name,' 'Position,' 'Usern...  View more

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Trouble connecting devices across domains.

So I have two WiFi networks here on separate domains. A guest network and a secured network. The guest network has its own domain and is on a separate VLAN. I have opened traffic for my devices to communicate outside my network and it works fine from...  View more

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App Showing Up in Multiple Self Service Categories

Hello,I made some small changes to the category of a few of the apps in our Self Service set-up. However, the applications in question now show up in both categories. Can any one offer advice on how to fix this? This is a cloud hosted solution. Thank...  View more

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Mut Permissions question without full admin

What permissions are required for running MUT to make updates to username, full name and email? I would prefer not to run as full admin account. I think I have just about everything else dialed in except for permissions to run MUT. I can do updates m...  View more

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FIELD_EASDEVICE_ID ?

After upgrading, I'm having a few devices that are no longer checking in and aren't talking to the JSS server. It appears that the common thread is that the new field, "FIELD_EASDEVICE_ID" is blank for those devices. Is there a way to populate that v...  View more

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