Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Today it was brought to my attention that one of our groups of 100+ iPads is suddenly requesting an AppleID for access. When we deployed these iPads last summer we did a 2x wipe and restore to force the iPads to pull a VPP license to avoid this. It h... View more
Hello All, Creating a search criteria and like to see which apps have self-service enabled instead of me going through all 600 plus app, could i create a new search in doing this even though it will show me the same result of all the individual selec... View more
Hi guys, I have some advanced inventory searches that I'd like to get info from, (count of iPads by model, counts of iPad by iOS version, etc.) and would like to get those numbers from the API, but it seems that running the advanced search pulls down... View more
I'm having an issue where my Push Proxy Certificate expired and won't renew. Clicking renew in the WebUI just refreshes the page and nothing happens. I've read that Java updating can cause this issue but Java is not set to auto update and I've confir... View more
I've been searching but cant seem to find a easy way to gather a smart group (or something like it) with iPads who is inactive.Like with MacBooks i can collect last checkin, is there a similar way with iPads? View more
HiIn the new IOS 9 update you can delete Iphone apps. For our purposes all we need to is use one app and wipe the iphones occasionally. Is it possible to delete the default I phone apps remotely using jamf ? View more
I'm trying to find an easy way when viewing the Mobile Device Apps inventory to tell which apps has been marked free without opening each app. Is there a way to do this either by extension attribute or smart group or script. The box exist, seems ther... View more
We are an education institution and I manage about 550 iPad Air 1st Gen.Lately I'm seeing an issue where the iPads will lose their connection to the JSS and the only way to fix the issue is to reset the network settings on the iPad.The iPads are vari... View more
I work for a K-12 district and we just recently setup Casper to start managing our iOS devices. Before Casper we had an AppleID for each school building and the users would redeem their VPP purchased apps using codes which tied those apps to those Ap... View more
Our students are unable to sign into or update their Google passwords on the iPad in settings (not the gmail app). I've done some testing and it seems to be something to do with "Only Allow Some Apps" under "Restrict App Usage (supervised only)". The... View more
I feel like this should be fairly easy to setup. I have just not been able to get it working. I have a bunch of iPads, some of which are equipped with LTE. I want to create a Smart Group that grabs all the devices that have 4G. This can be the iPhone... View more
I have several iPads I have to setup so they can be added to the correct Smart Groups on JSS before they go out to the users. Once I have them added I go through and completely wipe all of them (erase all content and settings), then they go to the us... View more
We have a few iOS 10.0.2 devices where every time they update the Inventory, they reinstall all of the managed device based apps they have. The apps are installed and working fine. The apps show up in the Apps sections as Managed Apps. I have no idea... View more
Is there a way, or if not add a way, to search, say a smart group, and show all the apps assigned to that group? Or have I just completely missed how to do it? Thank you! View more
Hey, I'm currently working to implement Apple Classroom into my district, and I'm about to start importing the classes into ASM from my LMS. The issue is that the Managed Apple IDs in ASM are different than the email addresses tagged to my iPads in J... View more
I have recently found that several iPads are updated to 9.3.5 or 10.x. The students will come in with various different problems, and I notice that the correct version is not listed. This is a new issue, and it seems like this has started since the n... View more
Good afternoon all. I'm trying to determine why certain apps will not install onto freshly enrolled ipad. Ipad 4, 16GB, with iOS Version 9.3.1 installed.We have managed apple ids this year. We're running JSS version 9.93. Could there be an iOS upgrad... View more
It appears that the Bluetooth restriction in iOS 10 will only affect the user's ability to CHANGE the setting, so I think the best thing we'll be able to do is create a profile with this restriction, triggered by a connected to our iBeacons. In theor... View more
Hi guys, I have a script that I was using to send out iPad inventory updates and blank pushes last year, but something appears to have broken over the summer and it's not working now. The command is still getting an HTTP response of 201 created from ... View more
On the Restrictions tab, you can currently enter a list of Apps that are allowed to run. It would be awesome to have a checkbox saying Only Run Managed apps. View more
I have one singular iPad that has disappeared from my JSS twice now. When I physically check the device it tells me in the settings that it is still connected. I am not able to manage the device. Device management on the iPad still lists the MDM prof... View more
I work for a school district in California and we have just opened a brand new school. We do 1-1 ipad deployment and within our district, no apps install. They are available in the selfservice store, and you can select install once you click on the i... View more
Hi All. We are just starting out with Casper and we have over 1000 iPads. All the iPads have an Asset Tag engraved into the back of them. We have a document that has the Asset Tag and Serial Number of the device linked together. Is there a way of imp... View more
Having a weird issue and maybe this is a repeat question but I couldn't find it. When I manually change the building and department of the user in the JSS and save upon the next checkin of the iPad, it will disappear. Anyone seen this before? View more
Is there a way to copy the value of Name field to Full Namefield? The name value for each iPad comes from whatever our student puts in the name field on their iPad. And the Full Name field is what Apple Classroom uses. Is there a way to have the Name... View more
Has anyone else had trouble with devices constantly reporting they're in range of iBeacon zones in the JSS? I've been testing some beacons and I cannot get my devices to leave the area - even if I power the beacon off! In the inventory, the device sh... View more
I made a Mac App that extracts the Wifi Address from any iDevice that's connected as well as it's Serial Number, for easy importing into your Asset Manager/Wifi Database (in case you use Mac Address filtering on your wireless as we do). Please take a... View more
Hello,What info do you guys captures for inventory? IMEI NUMBER OR SERIAL NUMBER OR BOTH. View more
Is it possible to check the status of the localization services (Setting > Confidentiality > Localization service) of an iPad (like an alert if turned off) ?It is usefull to know if the time zone, time & date are automatically set. View more