Jamf Pro
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Forum Posts

What's new in the Jamf Pro 10.33 Release

Hi Jamf Nation and happy JNUC 2021! Today we released Jamf Pro 10.33 which includes support for Account-driven user enrollment for iOS/iPadOS. This workflow streamlines the user enrollment onboarding process and focuses on providing corporate access ...  View more

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iLife apps revert to requesting AppleID

Today it was brought to my attention that one of our groups of 100+ iPads is suddenly requesting an AppleID for access. When we deployed these iPads last summer we did a 2x wipe and restore to force the iPads to pull a VPP license to avoid this. It h...  View more

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Self-Service lookup

Hello All, Creating a search criteria and like to see which apps have self-service enabled instead of me going through all 600 plus app, could i create a new search in doing this even though it will show me the same result of all the individual selec...  View more

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Fast API inventory results?

Hi guys, I have some advanced inventory searches that I'd like to get info from, (count of iPads by model, counts of iPad by iOS version, etc.) and would like to get those numbers from the API, but it seems that running the advanced search pulls down...  View more

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Push Proxy Certificate Expired

I'm having an issue where my Push Proxy Certificate expired and won't renew. Clicking renew in the WebUI just refreshes the page and nothing happens. I've read that Java updating can cause this issue but Java is not set to auto update and I've confir...  View more

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Can i delete deault ios apps remotley?

HiIn the new IOS 9 update you can delete Iphone apps. For our purposes all we need to is use one app and wipe the iphones occasionally. Is it possible to delete the default I phone apps remotely using jamf ?  View more

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MDM

Had a question my son lost an iPad from school and didn't have the find my iPhone app. Can we located using a MDM on the iPad? And also how about if they did a fabric reset mode? Can we do something ?  View more

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iPads losing connection to server

We are an education institution and I manage about 550 iPad Air 1st Gen.Lately I'm seeing an issue where the iPads will lose their connection to the JSS and the only way to fix the issue is to reset the network settings on the iPad.The iPads are vari...  View more

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What to do with redeemed VPP apps/codes?

I work for a K-12 district and we just recently setup Casper to start managing our iOS devices. Before Casper we had an AppleID for each school building and the users would redeem their VPP purchased apps using codes which tied those apps to those Ap...  View more

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JSS Not Updating Mobile Devices to current User

I have several iPads I have to setup so they can be added to the correct Smart Groups on JSS before they go out to the users. Once I have them added I go through and completely wipe all of them (erase all content and settings), then they go to the us...  View more

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All Managed Apps Reinstall themselves?

We have a few iOS 10.0.2 devices where every time they update the Inventory, they reinstall all of the managed device based apps they have. The apps are installed and working fine. The apps show up in the Apps sections as Managed Apps. I have no idea...  View more

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Refresh "User & Location" on my iOS inventory.

Hey, I'm currently working to implement Apple Classroom into my district, and I'm about to start importing the classes into ASM from my LMS. The issue is that the Managed Apple IDs in ASM are different than the email addresses tagged to my iPads in J...  View more

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JSS not recognizing current version of iPad

I have recently found that several iPads are updated to 9.3.5 or 10.x. The students will come in with various different problems, and I notice that the correct version is not listed. This is a new issue, and it seems like this has started since the n...  View more

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Pending - Application is not available to install

Good afternoon all. I'm trying to determine why certain apps will not install onto freshly enrolled ipad. Ipad 4, 16GB, with iOS Version 9.3.1 installed.We have managed apple ids this year. We're running JSS version 9.93. Could there be an iOS upgrad...  View more

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iOS 10 Bluetooth detection with iBeacons?

It appears that the Bluetooth restriction in iOS 10 will only affect the user's ability to CHANGE the setting, so I think the best thing we'll be able to do is create a profile with this restriction, triggered by a connected to our iBeacons. In theor...  View more

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API Inventory Update?

Hi guys, I have a script that I was using to send out iPad inventory updates and blank pushes last year, but something appears to have broken over the summer and it's not working now. The command is still getting an HTTP response of 201 created from ...  View more

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Allow Managed Apps Only

On the Restrictions tab, you can currently enter a list of Apps that are allowed to run. It would be awesome to have a checkbox saying Only Run Managed apps.  View more

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iPad no longer visible in the JSS

I have one singular iPad that has disappeared from my JSS twice now. When I physically check the device it tells me in the settings that it is still connected. I am not able to manage the device. Device management on the iPad still lists the MDM prof...  View more

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Apps not installing from Self Service

I work for a school district in California and we have just opened a brand new school. We do 1-1 ipad deployment and within our district, no apps install. They are available in the selfservice store, and you can select install once you click on the i...  View more

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iPad Asset Tag mass import

Hi All. We are just starting out with Casper and we have over 1000 iPads. All the iPads have an Asset Tag engraved into the back of them. We have a document that has the Asset Tag and Serial Number of the device linked together. Is there a way of imp...  View more

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Device not "exiting" iBeacon zone in JSS

Has anyone else had trouble with devices constantly reporting they're in range of iBeacon zones in the JSS? I've been testing some beacons and I cannot get my devices to leave the area - even if I power the beacon off! In the inventory, the device sh...  View more

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check status of localization services

Is it possible to check the status of the localization services (Setting > Confidentiality > Localization service) of an iPad (like an alert if turned off) ?It is usefull to know if the time zone, time & date are automatically set.  View more

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