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Forum Posts

Extension Attribute to view VirtualBox VM OS Details

I'm trying to create an extension attribute that will show me the OS details of any OS's running on VirtualBox. I realize that VirtualBox can host many different file types, so I'm wondering if anyone has had success trying to do this? I found an EA ...  View more

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Software/Applications inventory report

Hello! Would you please remind me how to export from JSS Applications inventory report? The format should be: Application - version - computer/user info Need to collect all "Adobe" individual records. I can do the Search by Applications, it show corr...  View more

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Filtering netusers

Hi, i need help setup LDAPv3. I have openLDAP server and i want setting authentication in OS X. I connect LDAP server and i want filtering users based group or attributes, but not found how to do it. Have ideas?  View more

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Site doesn't display in inventory reports consistently

I manage a campus with about 450 computers. When I was checking on some inventory issues today, I noticed about 2-3% of my machines do not show the site in the reports. If I look at the inventory info when I open up one of those, the site is set and ...  View more

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Reporting un-encrypted removable external drives.

Security has asked for a report of our Macs that have un-encrypted removable external drives. At first I thought I could get this from a smart group or an Advanced Computer Search, but so far I have been unsuccessful. Any ideas on how that can be don...  View more

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Wrong info in Username and Full Name fields

Hello all, I'm seeing an odd thing in our inventory in JSS (v9.9.2) where some Macs will show root as the current User and a completely random name in the Full Name field. The name will show up for all the Macs that are showing with the User root. I ...  View more

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ServiceNow Asset State: Manual update via API

Background While we graciously provide our JSS data to ServiceNow in the most automatted of fashions, it is a one-way relationship (i.e., the Facebook status between our JSS and ServiceNow is "Complicated"). We needed an easy method to occassionally ...  View more

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Add a criteria of Warranty Expired

The feature to list machines that have a warranty expired date less than X days is returning zero devices. It appears that because we are trying to return a null value, no results are returned. Right now we have 2 smart groups setup to catch the requ...  View more

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Delete an unmanaged machine

Hi,I have a machine that appears as unmanaged but when I try to delete it the page comes up with a "The page you requested could not be found." error.Does anyone know how to clear this?  View more

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iBeacon policy scope says no policies were found

As trying to test iBeacons with Casper and OS X I cannot get it to work properly. When scoping a policy to a computer and runnung sudo jamf policy the binary says there is no policy available. This is what I've done so far: Enabled Monitor iBeacon re...  View more

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Differentiating between applications

Does anyone know if there is an easy way of differentiating between an application installed from the App Store and a native/built-in application? Does the OS drop a receipt or a special attribute of some sort that would make this logic fairly easy?  View more

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Desktop wallpaper is locked

I was pushing a restrictions profile to my users that limited access in System Prefs. It also set the desktop background to /Library/Desktop Pictures/El Capitan 2.jpg. Even though I didn't click the checkbox for "lock desktop picture", my users were ...  View more

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DEP on devices after they've been deployed (OS X)

I have already deployed a number of Macs to my staff members and enrolled them via a QuickAdd package. We are now being asked to use the Apple DEP program on these devices however it is important that my users don't have to wipe their Macs to enroll....  View more

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12" Retina MacBook - Hardware Model Incorrect in JSS

JSS 9.82 on MSFT Server 2008 R2. We have some Early 2015 12" Retina MacBooks in the environment, Casper reports the model correctly running 10.10.5 or 10.11.6. MacBook (12-inch Retina Early 2015) We brought in a new 12" device (Early 2016) and there ...  View more

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I must be missing something... (confused....)

Hi all, I have been looking at this for hours now and I cannot seem to find what is going wrong here. My goal is to have a smart group containing computers which do not have FileMaker Pro of the version 11.0.4. I have taken some snapshots. 1 is of th...  View more

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Re-enroll Mac in JSS

I have seen a lot of topics where people talk about running their quick add packages to re-enroll a mac with the JSS. Maybe I am understanding what they mean incorrectly, but when I run a quick add package on a machine that has previously been enroll...  View more

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