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Jamf Pro 11.4.0 Beta is now available

Hello Jamf Nation! This release is in support of the Apple Spring release. We have several exciting new features including beta MDM support for Apple Vision Pro, Self Service initial app detection, Support Digital Market Act app restriction, and more...  View more

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Importing Apple Store App Info

Hi all, my apologies if this has been addressed, but I couldn't find anything. We are in the process of setting up our new Jamf instance, migrating from an older system. I have a list of apps that were purchased from the old system that I would like ...  View more

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Approved Kernel Extensions on Big Sur

I thought apps that installed kernel extensions were being replaced with system extensions in Big Sur, but from what I'm seeing Box Drive and Cisco AnyConnect (4.9) are still installing as kexts. I installed both on a freshly wiped Big Sur machine an...  View more

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Ipad in DEP but not showing in Devices

I have an ipad in DEP and have assigned a profile, owner, device name and group as per the attached image. But the ipad will not show up under Devices. Normally, that's all I would have to do, wait a few minutes and hte devices show up in the other t...  View more

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Fresh Start With Encryption

Hello Jamf Nation, we are currently looking into move to the cloud rather sooner than later. Have any of you recently made the transfer, if so how was it? One of my questions regarding the move to the cloud, is that we are still binding our Macs, wha...  View more

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Cannot upload Creative Cloud Desktop app

We have a fleet of MacOS devices running Catalina, using Jamf Pro for management. I have packaged the Adobe Creative Cloud Desktop application for deployment, this package was created via the Creative Cloud admin portal. The intention is to deploy th...  View more

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Expired Apple Push Notification certificate

We had our APN certificate expire in our Jamf Cloud instance, and we were unable to renew it because we couldn't figure out what Apple ID was used to create it. Unfortunately, the team that would have created the original is no longer with the compan...  View more

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To the Jamf Cloud?

We have an on prem JSS...Should we move to Jamf Cloud?Are there any pitfalls I should be aware of?We're small with 75 devices if that matters...Thanks for any input.  View more

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Migrate from Meraki SM to JAMF Pro

I have about 300 machines i need to remove from Meraki SM and add them to Jamf Pro. I was looking at using a Quick add package with a preinstall script to remove the Meraki components. All my machines are on Catalina so after running the quick add th...  View more

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Using Google LDAP with iPads

Is anyone here using Google LDAP as a cloud identity provider in Jamf and using Google LDAP groups to scope Apps and profiles to iPads in Jamf? If so what are your experiences?  View more

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CURL JAMF API URL Error

Hey, Need some help with a script I'm making to automate bulk removal of computers using the API. It all seems to work fine, it loops through a file grabbing a serial off each line, all the variables do what they should. But, the URL always flags as ...  View more

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Scripts - Compatibility with Catalina and Big Sur

Let me first say I am still new to scripting! As we know, ever since Catalina, the default shell is now zsh which is now posing problems since most of my scripts are bash (they start with #!/bin/bash). I'm noticing more and more of the scripts that I...  View more

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Office 2016 End of Support

Hi Everyone As you may or may not know, Microsoft is ending support for Office 2016 for Mac on October the 13th 2020 (see link below). At our company everyone has an Office 365 license, and all new Macs are deployed with the Office 365 version, howev...  View more

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Populating an Extension Attribute Not Working

A few weeks back Apple released a supplemental update (2020--005) for macOS Mojave then quickly pulled it because it was causing issues. They then fixed it and released it again. Regardless if a computer had the faulty or the fixed update, the system...  View more

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Application Cache

Is there anyway to clear an applications cache? On our unmanaged IOS devices that we have pushed out an APP. We can not log out of the app on the devices and to re-log into the app we are being told that we need to clear the cache of the app. I do no...  View more

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SCCM Plugin and Jamf Cloud

We are currently evaluating moving from on-prem to Jamf Cloud. Looking for info on whether or not the SCCM plugin will still work in this scenario.Has anyone set it up like this?Does it work?How did you get it to work?  View more

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Big Sur - Policy banner and Screensaver

Is there any documentation or anyone find a way to deploy a Policy Banner and Screensaver in Big Sur? • Prior to macOS 11 Big Sur, we used the following Policy Banner from Apple:https://support.apple.com/en-us/HT202277 • We also have a company screen...  View more

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Jamf Cloud - Upcoming Maintenances

This is a notice of two upcoming maintenance windows: one for all Jamf Cloud customers and one impacting only for Jamf Premium Cloud. Jamf Cloud Distribution Services (JCDS) - MaintenanceAll Jamf Cloud customer instances will be upgraded with a new v...  View more

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DEP Computer Not Enrolling

Hey fellow Jamf admins, We deployed some new computers this week and have run into an issue I've never seen before... For context:We have Apple Business Manager, DEP, and our Jamf token with those services all aligned and it's been working just fine ...  View more

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Recovery loop

My 2017 MacBook Pro was remotely wiped through JAMF by my former employer so I could keep it.It's now seems to be stuck in a Recovery loop. Here's what it's doing:-Firmware pw on start up(which I have)-after Network selection goes right to Internet R...  View more

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Jamf - Message Screensaver - Mac OS Catalina

Hello, I am relatively new to working with JSS, but here is what I want to accomplish. I would like to set a Screensaver for all users that uses the Message screensaver with our custom text. How would I go about doing this? I assumed this would be a ...  View more

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Importing LDAP users into Jamf Users

Is there a way to get all of our LDAP users into the Jamf Users section? We have a Jamf Infrastructure Manager with the LDAP proxy set up, and it can search for users and find them from the test, but I can't see anyplace to import the users that we w...  View more

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Cisco AnyConnect DNS error on startup

We use Cisco Any Connect with an always On setup.So once a user is booting up there mac till the time they are not connected to VPN they don't have network access. Once VPn is connected they get access to the network.And every time a user is booting ...  View more

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Identify/track performance problem?

Our team is new to JAMF and still exploring its capabilities; I'm wondering whether there's any JAMF function, report or policy we might effect that could help diagnose a performance problem (e.g., possible runaway task) on a MacOS system? Symptom re...  View more

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Enforce policy running on endpoints

I have been experiencing great frustration lately - i am trying on enroll fresh machines to jamf and it seems like some policies are not running - even after 45 minutes (and we have check up set for every 5 minutes !)Is there anyway to enforce polici...  View more

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