Jamf Pro
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Forum Posts

Jamf Pro 10.28.0 Database Update Incomplete?

I am seeing some odd behavior after updating to Jamf Pro 10.28.0. After the upgrade on our cluster master completed, the Tomcat service started and connected to the database server as normal, and began making whatever database changes are usually don...  View more

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Jamf Pro Activation code

Hi, I am building a new Jamf Pro Server which is going to take over the old server once operational. Can I use the activation code when setting this up without any impact to the existing server? Thanks  View more

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Need for distribution point?

Apologies if this is a stupid question. Do I actually need a distribution point? I am setting up an on-prem Jamf server and all my client Macs are local on a closed network. Can I just upload and push out pkgs to/from the Jamf Server, without using a...  View more

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AD Join needed for Jamf Pro (Windows) server in DMZ

Hi. I'm brand new to the world of Jamf and am currently looking through the setup requirements in order to get Jamf Pro running on-premise at our workplace (hosted on a Windows Server). I believe that under a basic architecture you would have the Jam...  View more

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Apple Developer Program Support - How to contact?

In the below article it states that if you can not remember the Apple ID used for the Apple Push Cert on your server to contact Apple Developer Program Support and give them the serial number of the cert so they can look up the account. The problem i...  View more

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Clustering Config for DMZ Server Migration

Our organization is migrating our Prod and DMZ servers from 2008 R2 servers (EoL) to 2016 servers. We're starting by migrating our DB to the new Prod server, and was able to get that working; however, it was not talking to our current DMZ server, whi...  View more

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Jamf Pro 10.6.2v Upgrade

Hi, We are planning to upgrade JAMF Pro to 10.6.2 from 10.1.1. As per guide when we upgrade to 10.6 or later, need to change database storage engine to INNODB. But in our environment already default storage engine is showing as INNODB in my.ini file ...  View more

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Tomcat update/install fails on windows

Trying to run the windows installer to upgrade tomcat and it keeps failing. I even tried uninstalling Jamf. Removed the JSS folder. Ran the installer to install clean.... Still failing. Looks like it is tomcat. Here is the relevant log information fr...  View more

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Jamf Test Environment (Restoring from Backup)

Hi, we're working on setting up a Jamf test environment that'll mirror our production server. We have the new sever set up with a fresh install of Windows Server and have completed the first steps to install java/mySQL, etc. If we're doing a restore ...  View more

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Test Environment (Distribution Points)

When setting up a test environment of a Jamf server, can we continue to use the same distribution point(s)? We want to test some of our policies and general usability of 10.5 before upgrading from 9.101. Thanks!  View more

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Pairing Managed iPad to iTunes

I have an iPad that was enrolled without the "Pairing" option checked off in the enrollment profile. I have since turned enabled that check box for all newly enrolled iPads but even with "Allow Pairing with non-configurator hosts" checked off in rest...  View more

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DMZ Jamf PRO server - revert access to GUI

Hello Everyone, i was wondering if there is a way to restore gui access to a server that i limited to computers and mobile devices only ? ( not full access ). i forgot to turn on clustering on that server and i need gui access. tried accessing it loc...  View more

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See all Mac user login times in Casper/Jamf Pro

Hi, Is there a way to see a broad list of user logins reported to Casper for all devices?I know I can go to a single device and see logins, but what if I want to see how many logins were in a lab, or across the site, between 10am and 11am this mornin...  View more

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ROOT Folder Disappearing???

I've downloaded the Manual Installer for JAMF Pro 10 to test it out in my Dev env. However, when I replace the ROOT and ROOT.war files with the new ROOT.war and startup Tomcat, the ROOT folder appears for a couple of seconds and then it's gone. I kno...  View more

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MySQL Database Location?

Trying to upgrade my JSS 9.98 to 9.100 and want to backup the database first. However, I can't seem to locate the database in order to backit up using the JSS Database Utility. I've looked in the database.xml as other's have suggested but there is no...  View more

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Jamf Pro 9.99.2 missing in "My Assets"

Hi Everyone, I can't see version 9.99.2 of Jamf Pro in "My Assets".Please, Can you tell me if it is normal ? Actually, I have 9.99.0 and we have some issues with LDAP mappings and I can see that this issue is resolved with 9.99.2 (PI-004111). Thanks ...  View more

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Upgrading to Capser 9.98 and Load Balancer

So to start with we are currently (and still are) at Casper JAMF/JAMF Pro 9.82. We manage around 400 Macs at this point and no iOS devices. So we only upgrade when new OS comes out and it's needed for compatibility or if there is a security concern. ...  View more

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New Windows Installer for hotfix 9.97.1488392992

A new Windows installer is now available for hotfix 9.97.1488392992. The Windows installer can be found in Jamf Nation under My Assets. If you followed the manual process to upgrade to hotfix 9.97.1488392992, then no additional action is necessary. I...  View more

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Apple DEP & JSS

Hi All, I have been asked to enable my JSS environment for Apple DEP and also ensure that it is secure. My current setup is an internal JSS with mysql on it and file share. I understand that we need an internet facing JSS. Is this correct? would a li...  View more

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Upgrade from 9.91 -> 9.96 keeps failing?

Hi, I'm trying to update our Windows based JSS (currently managing 236 clients) from 9.91 to 9.96 since yesterday but it keeps hanging on different stages in the web interface when Apache is booted after the initial installation is complete. I've tri...  View more

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upgrading from 9.81 to 9.92

I decided to upgrade our JSS from 9.81 to 9.92 today. When I run the JSS Installer.msi I am prompted to "Please specify a network location for the server image of JSS product" and it defaults to the C: drive of our Windows server 2012 system. I've ne...  View more

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