We are currently having an issue with students deleting applications, and then not being able to re-install them. Here's what is happening; we are currently suppressing the iOS App store, and only allowing our students to download apps from Self Serv... View more
Is there a way to force the JSS to sync with Apple School Manager? I just added users and a class to my ASM and want to import the class to my JSS. I have reset the sync time to a time within the next ten minutes, but that time has come and gone with... View more
Hi all, I'm after some documentations or instructions of Casper JSS (server) upgrade. Specifically from JSS 9.81 to 9.93. We are running our Casper on a WIndows 2008 server. Thanks in advance. View more
Background While we graciously provide our JSS data to ServiceNow in the most automatted of fashions, it is a one-way relationship (i.e., the Facebook status between our JSS and ServiceNow is "Complicated"). We needed an easy method to occassionally ... View more
So we have many macs in our organisation connected to the domain but with a few currently not on, I have been trying to remotely connect them with a policy. I have gotten the policy to work from what it seems, not that difficult, and I am seeing the ... View more
I've recently been replacing our drives with SSD in older MacBooks and MacBook Pros and have started using a scripted version of enabling trim support if there is an ssd installed, however I wanted to make an extension attribute to check that it is a... View more
Hi, I have been tasked with figuring out how to assign 4 hot corners (bl=launchpad, br=screensaver, ul=application windows, ur-notification center), and haven't really gotten anywhere. All of our users are on some flavor of 10.11 currently. Coming fr... View more
Sigh... I when I print them out, I initially chose multiples images per page, but after the first page the images get skewed and the bottom images get cut off in the middle. UPDATE: I turned off print headers, footers and background and the pages are... View more
Two applications (Logic Pro X and LogicWorks) have been purchased through the VPP site. However when I "populate" them into our JSS, no VPP information comes through. It works as expected for other free and for fee applications , but not Logic Pro X ... View more
Hopefully a relatively quick post. Fairly rough. Few opinions on the state of configuration profile management in the JSS, maybe some changes I'd hope to see sometime. https://medium.com/@opragel/casper-suite-configuration-profile-problems-ux-issues-... View more
Enrolling iPads via DEP. On start-up, select our public wifi to get device connected and into DEP process. After enrollment, wifi configuration profile is downloaded to the device. But the device sticks on the SSID used activate the device. A reboot ... View more
We've got a large number of iPads showing an "Unknown Payload" instead of "Home screen Layout" when deploying via an MDM profile. Anyone have any idea how to resolve this? View more
We have slowly rolled out FileVault 2 across our fleet of Macs with a good deal of success. However, I've found that a good number of our Macs were encrypted prior to our official deployment. These Macs do not have institutional keys and neither our ... View more
Is there a way to use Jamf to disable the "reset network settings" option? I found a way to disable the "Erase All Content and Settings". But I would like to disable "reset the network settings and the "reset all settings" options. View more
If I go into Patch Management for all the MS Office apps it is saying that current version is 15.24.16070900, but 15.25 was released yesterday (and announced on JAMF Nation!). Do we need to do something to make sure the JSS knows when new versions ar... View more
I want to make sure I understand how the Smart Group criteria for 9.93's new Patch Management feature works. Example: When building a Smart Group for tracking Adobe Flash plug-in, do I also need to check for the exisitence of the plug-in as well (Plu... View more
Im starting to experiment with deployiong/assigning (free) Mac App Store apps to computers. Im currently scoping a few apps to my 10.11-based IT Dept Macs for testing. My plan is to leverage VPP/MAS/JAMF for a few free common apps such as Microsoft O... View more
Hello JN, I just got an 11th hour request for TeXshop, GCC, and Brew to be installed in one of our labs (classes start today). I was able to package TeXShop just fine using Composer. As for Brew/GCC, I thought it would be as simple as creating a shel... View more
Hey, has anyone else had issues with permissions since 9.93? Users with Site Admin permissions aren't able to switch sites in the JSS, they default to "Full JSS" then can't move from there at all. View more
Hi Folks, A quick concern that I have just run into. I see that Papercut 15.2 IS compatible with El Capitan. We are on version 15.1. A year or so ago I had downloaded a paper cut script to unpause the printers for Yosemite. My bad as it didn't occur ... View more
A company-wide proxy server was enabled yesterday and the proxy settings have been applied to all existing Macs. The problem is that if I'm setting up a brand new Mac, I can't get any config profiles to push because it appears that the proxy is block... View more
Hi All.So in order to have AD Users listed in FileVault2 they have to be enabled. I am using the JAMF script to do that already, however, I like to create an ongoing pop-up message informing NONE FileVault 2 Enabled Users to run the script to enable ... View more
Before I had JAMF in production, my IT team used ARD fields to locate/identify Macs. Generally we used 2 ARD fields to display the user and department that the Mac was assigned to. Made sorting ARD lists easy, etc. I would like to automate the proces... View more
Hi,I have a machine that appears as unmanaged but when I try to delete it the page comes up with a "The page you requested could not be found." error.Does anyone know how to clear this? View more
How do the schools handle/ stop the iOS10 upgrade on students'/ teachers' ipads if school is not ready for classroom app. Recently some schoo ipads were upgraded to iOS10 beta version and teachers were not able to focus these upgraded ipads. If Apple... View more
Hello, I have been struggling with this error since our Jump Start. We have a service account that is to bind devices to our AD upon enrollment. Every time, both via policy or by going to user preferences I receive this error. My AD account works to ... View more
As trying to test iBeacons with Casper and OS X I cannot get it to work properly. When scoping a policy to a computer and runnung sudo jamf policy the binary says there is no policy available. This is what I've done so far: Enabled Monitor iBeacon re... View more
I've just upgraded our test environment to 9.93 and I can't see the Patch Reporting option on the left. Do you have to turn it on in settings? What am I missing here? View more
Hi all, I'm searching through Casper JSS for anything that could lock out a Macbook from users. I'm not trying to do anything malicious here (well, that depends on how honest you think I am ;) ). But I'm the Mac admin for about 600 Macbooks. If an em... View more
Hello, I'm trying to import users from Apple School Manager but JSS is using the managed apple id for the email address field. This is causing issues with the matching criteria and JSS is creating new users when that person already exist. Is there a ... View more