Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hey Jamf Nation, I find myself in a position with some regularity whereby I need to connect to a remote computer to look at something the user is seeing on their machine, but the computer is currently unattended. I can't get the user's permission via... View more
The screen sharing functionality of JAMF Remote is unreliable and I really hate it. I was just screen sharing with someone. She had to restart. When she logged back in, I tried to reconnect and it just hangs on Starting Screen Sharing. Does anyone kn... View more
So Jamf Remote has a "Save As" button... but I'm not sure how to make use of it and I can't find documentation. It saves an XML document with the policy configuration as a .casper file, but Jamf Remote doesn't seem to have a way to open any type of f... View more
Feel like this is a dumb question - but my search hasn't yielded anything obvious. I work in government Mac environment. I can ARD/JAMF Remote/Screen Share into any Mac hardwired onto my network. When users are on their laptop, I can't figure out a g... View more
I need to send my log4j logs to Splunk. I found several solutions: To use REST API (e.g. curl -k -u admin:changeme -d "name=/tmp/myfile.log" -d "sourcetype=syslog" https://localhost:8089/servicesNS/admin/search/data/inputs/monitor)Install Splunk Univ... View more
So eset has a script to install the agent which worked great. Now im getting a script error 1. I have no idea whats going on here. Im not getting alot of detail. Anyone else see this? Sending Wake On LAN command... Opening SSH Connection to 10.10.160... View more
Hello; I have an Office 2016 deployment to my Mac fleet. I recently switched to a MAU caching server and an msupdate script to deploy updates on a weekly schedule with a policy. The MAU caching server is working great, but I can't get MAU to update a... View more
Anyone see this before? Just started this week. Tried a reinstall and same issue. View more
I just updated my Jamf Pro Suite to version 10.6.2. Now, when I attempt to open Jamf Remote, an MBS Xojo error message appears. How can I go about reverting to an earlier version of the Jamf Pro Suite? View more
I am getting the following message when Running 10.6.2 on macOS Mojave Beta (18A314k) MBS Xojo PluginsThis serial number is too old for this plugin version. Please update your license key. (None: Registration, Version 18.0 from Jan 22 2018, Process I... View more
Hi, I get an error about MBS Xojo plugin license too old see screenshotanyone else having this issue?thanks Carmelo View more
We're running JAMF Pro 10.5.0 on RHEL. Every time we install a *.dmg using policy or Casper Remote, an external drive is left on the desktop. Has anyone experienced this? View more
Hello All, I have a user with a Macbook Pro in a remote location and he cannot remember his password so it's prompted him for a recovery key (not.. a FileVault prompt right?). The Macbook is FileVault encrypted and I'm hoping to just clear his passwo... View more
Hello Looks like Jamf Remote can't initiate Screen Share app. It start to happen recently after upgrade to 10.6.0My OS is 10.13.6 (also updated recently)Does anyone have similar issue with Jamf Remote?I can't locate any logs related, is there any? View more
FYI I received this from support with regards to having a management account with random password- Unfortunately due to PI-005649 'Jamf Remote does not connect with a random 16 character password set for the mgmt. account' we will not be able to use ... View more
Hi All, Just wanted to confirm if we have Casper remote (screen sharing) feature available in JAMF pro latest release. Also if there are any dependency or prerequisite to enable it. Thanks!! View more
Hi All, As we all know, Mojave is a beta, so there will be compatibility issues. Just wondering if anyone with Mojave installed on their Mac is able to launch the Jamf Pro apps? They all crash immediately on my MBP. Thanks for all input and be well, ... View more
Hi Everyone, I have a remote office and someone has just left our company, we utilize Jamf with Apple's DEP. Is there a way for me to gain access to change the account password via Jamf Remote. Currently only local account available. It's a hassle an... View more
I have the same problem trying to do screen sharing with JAMF Remote that I have always had with Apple Remote Desktop (ARD). About half the time I will get connection errors on attempts to connect to the client. See attached image. If the box for Rem... View more
See title - says it all View more
Hello all, I'm looking to deploy Prey 1.7.3 to a test MacBook. An API key is needed at the time of install. How do I incorporate that key into an install workflow? Is there a script out there already that accomplishes this? I did a search and didn't ... View more
Hello After use of JAMF Remote, the jamf binary goes to 0 byte ! Our JSS cloud is in 10.2.0Our JAMF Remote is in 10.2.1 (done the same on 10.2.2 as well) Here is explanation (see logs below for more details) : "JAMF Remote" connects well Check the ja... View more
Hello friends I'm trying to make a script to change the user password of about 200 machines and I'm not getting it, what I have so far and this !/bin/bash unset HISTFILEdscl . -passwd /Users/username newpasswordsecurity set-keychain-password -o oldpa... View more
We have screen share setup and it works flawlessly if the computers are on our internal network but I can't seem to get it to work at all if they are remote (i.e. working from home) I can see the systems on Jamf Remote and confirmed the IP's are corr... View more
Is there away and I have been reading some of the KB's and all and can't quite find the answer, Is there a way to update or do a mass update through the JSS in the Jamf dashboard or global? View more
I'm trying to use Jamf Remote to do things like run software updates, screen sharing, etc and it keeps hanging on authentication. I'm assuming I need to allow a certain user (or group) in SSH. What user does Jamf use? Or, am I completely off base and... View more
I am able to image fine using a USB-C to Ethernet dongle as well as using Casper Remote to push individual pieces of software to the client machine. However when I switch over to wireless, I am unable to reach my client machine using Casper Remote. I... View more
Hopefully this will help someone.At my current company they use Pulse Secure for VPN. The setup masks the IP locally so when you do a recon/inventory it doesn't actually pull the IP. For support they have a website that the local user can go to and g... View more
We are replacing Google Drive with Google File Stream and need to remove the Google Drive favorite from the sidebar. What is the easiest way to do that since not all Favorites are going to be the same with each user? View more
