Jamf Pro
Powerful workflows for IT pros
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

  • 18 replies
  • 7 kudos

Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

  • 26 replies
  • 5 kudos

JAMF Remote Screen Sharing

The screen sharing functionality of JAMF Remote is unreliable and I really hate it. I was just screen sharing with someone. She had to restart. When she logged back in, I tried to reconnect and it just hangs on Starting Screen Sharing. Does anyone kn...  View more

  • 4 replies
  • 0 kudos

Saving in Jamf Remote

So Jamf Remote has a "Save As" button... but I'm not sure how to make use of it and I can't find documentation. It saves an XML document with the policy configuration as a .casper file, but Jamf Remote doesn't seem to have a way to open any type of f...  View more

  • 3 replies
  • 0 kudos

Screen Sharing w/ Laptops off-network

Feel like this is a dumb question - but my search hasn't yielded anything obvious. I work in government Mac environment. I can ARD/JAMF Remote/Screen Share into any Mac hardwired onto my network. When users are on their laptop, I can't figure out a g...  View more

  • 8 replies
  • 0 kudos

Configure log4j to send its logs to Splunk?

I need to send my log4j logs to Splunk. I found several solutions: To use REST API (e.g. curl -k -u admin:changeme -d "name=/tmp/myfile.log" -d "sourcetype=syslog" https://localhost:8089/servicesNS/admin/search/data/inputs/monitor)Install Splunk Univ...  View more

  • 0 replies
  • 0 kudos

Eset agent error when pushed

So eset has a script to install the agent which worked great. Now im getting a script error 1. I have no idea whats going on here. Im not getting alot of detail. Anyone else see this? Sending Wake On LAN command... Opening SSH Connection to 10.10.160...  View more

  • 44 replies
  • 0 kudos

Jamf Remote 10.6.2 MBS Xojo Error

I just updated my Jamf Pro Suite to version 10.6.2. Now, when I attempt to open Jamf Remote, an MBS Xojo error message appears. How can I go about reverting to an earlier version of the Jamf Pro Suite?  View more

  • 2 replies
  • 0 kudos

MBS Xojo Plugins Popup

I am getting the following message when Running 10.6.2 on macOS Mojave Beta (18A314k) MBS Xojo PluginsThis serial number is too old for this plugin version. Please update your license key. (None: Registration, Version 18.0 from Jan 22 2018, Process I...  View more

  • 21 replies
  • 1 kudos

Clear Local User (Admin) Passcode - Computer

Hello All, I have a user with a Macbook Pro in a remote location and he cannot remember his password so it's prompted him for a recovery key (not.. a FileVault prompt right?). The Macbook is FileVault encrypted and I'm hoping to just clear his passwo...  View more

  • 1 replies
  • 0 kudos

Jamf Remote 10.6.0 stuck on Screen Sharing steep

Hello Looks like Jamf Remote can't initiate Screen Share app. It start to happen recently after upgrade to 10.6.0My OS is 10.13.6 (also updated recently)Does anyone have similar issue with Jamf Remote?I can't locate any logs related, is there any?  View more

  • 1 replies
  • 0 kudos

Jamf Remote with Random Management Password

FYI I received this from support with regards to having a management account with random password- Unfortunately due to PI-005649 'Jamf Remote does not connect with a random 16 character password set for the mgmt. account' we will not be able to use ...  View more

  • 3 replies
  • 0 kudos

Jamf pro Screen sharing

Hi All, Just wanted to confirm if we have Casper remote (screen sharing) feature available in JAMF pro latest release. Also if there are any dependency or prerequisite to enable it. Thanks!!  View more

  • 0 replies
  • 0 kudos

Mojave and Jamf Pro

Hi All, As we all know, Mojave is a beta, so there will be compatibility issues. Just wondering if anyone with Mojave installed on their Mac is able to launch the Jamf Pro apps? They all crash immediately on my MBP. Thanks for all input and be well, ...  View more

  • 15 replies
  • 0 kudos

Jamf Remote into locked Mac

Hi Everyone, I have a remote office and someone has just left our company, we utilize Jamf with Apple's DEP. Is there a way for me to gain access to change the account password via Jamf Remote. Currently only local account available. It's a hassle an...  View more

  • 1 replies
  • 0 kudos

Deploying Prey by Policy (Or otherwise)

Hello all, I'm looking to deploy Prey 1.7.3 to a test MacBook. An API key is needed at the time of install. How do I incorporate that key into an install workflow? Is there a script out there already that accomplishes this? I did a search and didn't ...  View more

  • 4 replies
  • 0 kudos

Changing the adm password by script

Hello friends I'm trying to make a script to change the user password of about 200 machines and I'm not getting it, what I have so far and this !/bin/bash unset HISTFILEdscl . -passwd /Users/username newpasswordsecurity set-keychain-password -o oldpa...  View more

  • 10 replies
  • 0 kudos

Screen Share not working on Remote Computers

We have screen share setup and it works flawlessly if the computers are on our internal network but I can't seem to get it to work at all if they are remote (i.e. working from home) I can see the systems on Jamf Remote and confirmed the IP's are corr...  View more

  • 4 replies
  • 0 kudos

update ALL ios devices

Is there away and I have been reading some of the KB's and all and can't quite find the answer, Is there a way to update or do a mass update through the JSS in the Jamf dashboard or global?  View more

  • 7 replies
  • 0 kudos

Jamf Remote - What user does it use?

I'm trying to use Jamf Remote to do things like run software updates, screen sharing, etc and it keeps hanging on authentication. I'm assuming I need to allow a certain user (or group) in SSH. What user does Jamf use? Or, am I completely off base and...  View more

  • 3 replies
  • 0 kudos

Remove Favorite from Sidebar

We are replacing Google Drive with Google File Stream and need to remove the Google Drive favorite from the sidebar. What is the easiest way to do that since not all Favorites are going to be the same with each user?  View more

  • 2 replies
  • 0 kudos

Can't Connect to JSS via Casper Remote?

Casper Remote (version 9.99) can no longer connect to my JSS. I get the following error string at the Casper Remote splash screen: Connection error while connecting to https://my.jss.server.org:8443/:0 Check your network connection and try again (See...  View more

  • 1 replies
  • 0 kudos