Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
hey all, I am running into an issue where I can install the CA JSS Built-In signing certificate. However, the MDM profile is failing to install. "Profile installation failedA connection to the server could not be" I've tried:-Enabling Full Trust for ... View more
I am deploying several macs they come bundled with keynote etcAm in correct in thinking if I allow App Store adoption the bundled apps will get updated We will be using device based licences and I don’t want to push out the apps or delete the apps fr... View more
Last Friday we transitioned to a hosted environment and are fighting a couple issues. (1) Our method of sending laptop users to an enrollment URL no longer works like it used to. Instead of providing a downloaded copy of the QuickAdd package for the ... View more
Dear forum members,Recently we deployed the Adobe Creative Cloud 2018 to the iMac labs. When I created the package, I forgot to uncheck the Desktop App. Now all the lab iMacs has it and when anyone logs, it just pops up. It is quite annoying, and if ... View more
We have some software that we want users specifically request by calling/mailing our helpdesk, and then our helpdesk can assign the software to the users computer. Is static groups the best route for this? For example a user wants SPSS 24. Sends a ti... View more
I have 465 lines of this in my JSS logs as of today at 1:06 am, each with unique adam ids. Everything before and after it looks normal...the log says it's just info...but how and why did it happen? We are cloud hosted and just updated to 10.1.1 on Fr... View more
I'm currently trying to remove software that we are no longer using. I have set up a licensed software definition and that was initially working. I then wrote a script that removed the software (by deleting the app in the Applications folder) and dep... View more
We have been informed that we need to update our Adobe Creative Cloud license to a new perpetual license. Some of our end users are beginning to see warnings that their versions of various adobe products will expire in 30 days. I have used the creati... View more
I got an email last night, from Apple, regarding a replacement for the Volume Purchasing Program, Apple School Manager Apps & Books. It is fully described at this HT. We have 2 VPP tokens, and a couple of apps that got licenses on each token - one of... View more
Hello Everyone, I know this topic has been hammered to death at times, but please let me ask some questions here. We have an Adobe Enterprise license that runs through May of 2020. We have packaged via Adobe Creative Cloud Packager, the Adobe CC 2018... View more
Hello Everyone, Sorry if this is a duplicate, but we are in a little bit of a panic state. Previously, we have been installing Office 2016 for Mac along with a license key via the serialization file installation mentioned in many other places. This h... View more
Hi everyone, I am in need of some help. We are using PhaseOne's - Capture One Pro 10 and I am having an issue with the licence/activation of this software. When sending the package out Capture One installs but asks for activation, this is happening e... View more
Hello Guys, we have enrolled Office 2016 with an Volume Licence Key. Now i was asked to remove the Licence (what i did and worked fine) but does anybody know how i can force the "First start and Login into Office 365" Screen? Thank you a lot View more
I have managed to shut down TomCat, but wondered what else needed to be done. We are in the process of being hosted in the cloud. Thanks View more
Morning, I am looking into getting Jamf integrate into the business I work for and we don't currently have enough devices to justify paying for Jamf Pro but I think that might change when we are a bit more 'Mac-friendly' Is it possible to start on Ja... View more
We are looking to buy just a few licenses to try JAMF Pro.At the present time we just need 4 licenses.What is the SKU number to use in this case?Thanks, View more
Hi Guys,Here is the current situation: 1. Already running AirWatch with iPads, implemented VPP and DEP. 2. Already running JAMF with iMacs, going to implement VPP and DEP. 3. Evaluating Microsoft InTunes, going to test with iPads and iMacs with VPP a... View more
Hi,We recently purchased about 100 rhino licenses for macOS. Is there a way to assign a 1:1 for a specific group of users? If this software was available for purchase via vpp this would be a lot easier. I've looked at the licensed software option but... View more
Everyone, I was hoping to gain some insight into application tracking. Currently we are attempting to develop a process for tracking applications/license tied to users. Our dilemma is this, if we wipe a machine we know we can always restore from a ba... View more
How do I download the free or trial version Hello,We are starting a new project on a client that works with MacOS.We would like to test the software, homologate it and then introduce it to it.How do I get a free trial version? Thank you. View more
Hi everyone, Has anyone had any problems with licensing Adobe? We have created a policy for installing the software, but the license package we created does not work. Unfortunately, I am not the one who created the package. Does anyone has any sugges... View more
Our SPED dept has two separate VPP account and purchased one app on both of the VPP accounts and in mobile apps catalog we can only see one of the two VPP accounts apps. Thought? View more
Hi JAMF Nation, wondering if anyone had a way to automate via script or feature or removal of a certain file that would sign the currently logged in user out of Office 365. Z View more
Hey! I have just ended my trial weeks for JAMF and have been fiddling around with smart groups and policies mostly. One example I was curious about is how to build smart-groups the most efficient way possible to reduce overhead. Example: Users need S... View more
We switched JSS's yesterday and did a revoke of all VPP apps, moved the token from old to new, and re-scoped apps. Most of the "in use" totals are populating but are inaccurate, and some are not reporting at all. I took a look at the JAMFSoftwareServ... View more
I am getting alot of reporting in my log file stating this message [ERROR] [duledPool-7] [VppServiceHelper ] - Error managing licenses. ErrorNumber: 9628 , ErrorMessage:License not eligible for device assignment. Anyone here have a way to identify th... View more
Is there any way to schedule when a device license based VPP app gets pushed? Our network team is concerned that when i assign an app such as iMovie to a lab that all 30 computers will start downloading this 2gb app killing the network for the rest o... View more
Hi All, I am trying to add a Licensed Software rule for KeyAccess (Sassafras), but it seems like Casper doesn't see it since KeyAccess.app lives in /Library/KeyAccess/KeyAccess.app. Or... am I missing something obvious? Thanks! View more
the documentation says go to Insert Ribbon>Store and then get some add-in. There is no "store" in the ribbon. We're using volume licensed version of Office 2016, so I imagine that add-ins need to be managed. Is anyone doing this with Casper? Can the ... View more
Quick question. I have a script that removes the Gotham font family from users computer. I know that it could be a little dangerous using the wildcard but it seems to work ok. Here is the problem that I am running up against. The script works great w... View more