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Jamf Pro 11.4.0 Beta is now available

Hello Jamf Nation! This release is in support of the Apple Spring release. We have several exciting new features including beta MDM support for Apple Vision Pro, Self Service initial app detection, Support Digital Market Act app restriction, and more...  View more

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Help with script

I am trying to run a script to remove an app from our Macs. When I run it, the killall lines work and the rm -r lines do not. The error I get is, "No such file or directory". If I run any of the commands alone in Terminal, they all work. Any ideas wh...  View more

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Casper Remote - SSH fails to authenticate

Sending Wake On LAN command... Opening SSH Connection to 10.85.31.22... Authenticating... Authenticating... This question has been proposed before, but my typical actions for resolution are all failing. I've had this fail when the hostname on the mac...  View more

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Printers

We have our lab environment setup printing to a windows server. I use Casper to deploy printers, but am noticing that not all the paper trays are showing up on the Macs, even though they are set on the server side. Is this something I am going to nee...  View more

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PC to Mac Remote Management

Hi, We currently have screen sharing/remote management available on our test Macs. We are getting ready to roll out Macs but all of our field engineers use Windows 7 laptops for their work. At this time they do not have access to a Mac for their dail...  View more

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Questions from a school's repair guy...

Hi JAMF Nation Folks, I am looking to learn more about how I might instruct one of my customers to go about enabling the camera on iPads they mail to us (out-of-state) where they become disabled (restricted) immediately upon enrollment. The iPads aut...  View more

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Screen Sharing via command?

So, I guess in the past people were able to get Screen Sharing working via: launchctl load -w /System/Library/LaunchAgents/com.apple.screensharing.agent.plist That doesn't work in at least 10.11 or 10.12. If I run it twice in a row, the second time i...  View more

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update IP adres of an client at every boot in de JSS?

Hello, At our school we have 8 ip ranges for every building one. When i image an mac in our office it is registered in the JSS with that ip number. When i bring the mac to an other building, it works on an other ip adres in a different range. Casper ...  View more

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Curtain Mode in Screen Sharing application El Capitan

I know this is a long shot but am trying to resolve the problem of users remoting in from their own machines at home to their work machines in a shared office. With the Screen Sharing application being useful and working fully the only major downside...  View more

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Casper Remote doesn't always work

Wanting to use Casper Remote to login to teachers Macbook for troubleshooting, etc. I'm testing at the moment and I got a Macbook right next to me where sometimes I can connect, sometimes I can't. In Sharing, both remote login and management are enab...  View more

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Casper Remote Logging - File Not Found

Whenever I run a Casper Remote command, it processes successfully; however when I try to access the logs for the job from the Casper Remote interface, it navigates to : file:///.file/id=6571367.12243594 (with a varying ID, obviously) ... and returns ...  View more

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Enable Screen Sharing for localadmin acct

Hello jamf nation!, I just realized that an old policy that was created by the previous JAMF tech here is no longer working to enable screen sharing. I created a new policy and after some digging around JN I found this to help guide me. /System/Libra...  View more

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Remote Distribution Point

Hi, This might be a newb question, but it's concerning how users connect to the distribution point when they are off of our internal network. So the question is how do you handle the VPN aspect of it, because even once they VPN in, they would then ha...  View more

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How to get "System Information" remotely

JAMF Nation, I have been searching for a tool/app that can get system info from a remote MAC. An example of this on the PC side is an app called BGinfo. You would input a PC name and it would report back hardware data etc from another PC on the netwo...  View more

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Casper Remote

Hi, We currently have JSS version 9.96. I would like to set up screen sharing in Casper Remote. I checked on a student test Mac (Sierra OS) that Remote Login is enabled by default but screen sharing is not. I checked in Casper Admin and Casper Remote...  View more

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JAMF to remote access computers

Hey, I'm new to JAMF Casper Suite. Great for managing iPads, however can it be used to remote into Mac Computers? We use ARD and it has issues with remoting into computers at times. Be great if JAMF offers an alternative.  View more

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Cannot open Casper Remote logs in Chrome

With thanks to daniel.prk and mark.kenny from MacAdmins #jamfnation: After running an action with Casper Remote 9.96, selecting a computer and viewing a log opens a web browser pointing at a File Reference URL of the form file:///.file/id=6571367.301...  View more

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casper remote to outside computer ??

I am trying to use Casper Remote on an outside of the network computer to change its name. The computer recently checked in. When I select the computer -- advanced -- reset computer names , it comes up with computer not avialable. should this work if...  View more

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El Capitan and recovery partition clarification

Hello Everyone, I have been doing some testing in the past couple of days. I have an older MacBook Pro that was recently imaged using NetBoot and Casper Imaging. It installs the Base OS, 10.11.6, created using AutoDMG. It also installs two local user...  View more

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Stuck on Startup

I work at a community college and have a lab with 22 iMacs in it. All were running 10.11.6 and I had just deployed several pieces of software to them including a policy that created an non-admin local user. I then ran a policy to reboot all of the ma...  View more

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Setting Adobe Preferences

Bit of a long shot, but I'm sure there must be lots of people on here who are supporting Adobe users.Does anyone have any experience defining preferences for Adobe apps through Casper? I'm imagining a Fill Exisiting User/User Template scenario.I have...  View more

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Caspe Screen Sharing Smart Groups

I was tasked on getting a list of screen sharing sessions by our staff on a group of our machines. Is there a way I can get this in a Smart Group search or any search instead of going to each computer? I checked in the documents and on this site but ...  View more

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Apple KB Article

In today's session I made reference to an Apple KB article regarding resetting a users keychain. Here is a link to the article: http://support.apple.com/kb/HT1631  View more

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Contact Info

I want to thank everyone that attended todays session. If you have any questions, feel free to contact me @ jason.ragsdale@cmegroup.com  View more

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