Hello Jamf Nation! If you haven’t heard the news, Jamf Pro 11 is here! Featuring a new interface, ADDE, DDM software updates for iOS, and more! How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once enrolled... View more
Hello all! Access to the personal Beta instances you are able to request when you join the Jamf Pro Beta Program will be unavailable for an extended period of time over the coming weeks for maintenance. We'll let you know when they're back online! Th... View more
Good Afternoon,Is it possible to enrol an unsupervised iOS device into Casper and for the device to remain unsupervised ? Or, does the process of enrolling, automatically make the device 'supervised' - because part of the enrolment process involves d... View more
This is a random question; would there be any reason or benefit to have Self Service available in Self Service on an iPad? Thanks!Anthony View more
We have been using VPP for some time now, but have only used the downloadable codes thus far. We buy iOS apps via the VPP site, download the codes and then use those with Configurator. Thinking about expanding some of the VPP stuff to Mac OS and star... View more
I am not sure if this is currently possible, we can't currently figure out how to do this. We have less licenses than we have iOS devices but we want to make it available to all users in Self Service. We would like to make it so that a license is not... View more
Since Oct Ive noticed that the Self Service Apps we have downloaded on Mobile Devices turn white and then reappear, there seems to be no rhyme or reason or fix for this. Has anyone else encountered this and if so what if any, is the fix. We are runni... View more
So, will you start making use of it?! Now that it is available in Australia, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy,Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden,S... View more
Wondering if anyone else is having issues deploying the Self Service app via Casper using the managed app configuration? I am currently testing deployment via the following method: https://jamfnation.jamfsoftware.com/article.html?id=370 When the app ... View more
We are trying to publish a "self service" app (Comic Life). We created the configuration, added which ipads to scope, uploaded VPP codes. Enabled self service. This all appears ok, but when a user tries to download the app it tells them "the offer is... View more
I want to limit the visibility of apps in Self Service to only those students who have accepted the VPP invitation. I created a smart user group based on VPP Invitation Status=Associated but, unlike eBooks, I can't seem to limit or exclude apps based... View more
How do you resolve an app that goes into this endless loop on an ipad? For example, you add Nearpod app to JSS and on ipad, you click on the Self Service app. You do see the app and you click the word INSTALL. The icon goes around and spins around bu... View more
When I update the iOS on new iPads to 8.0.2 and connect to my mac mini running Apple Configurator, it errors out while supervising the device (Prepare). Happened with 3 devices and all I get is connect to iTunes symbol. And when its connected, the re... View more
I've just deployed around 80 iPads and quickly found out that each one is asking for an Apple ID user/pass whenever they open apps that were downloaded through Self Service. All of these apps were distributed using the "in house" method to avoid havi... View more
*Note - the following is only concerned with managed app distribution through the app store by way of VPP Assignments in JAMF, not self service apps, these are working fine. I have been working with my managed app distribution for a while, but have r... View more
Before iOS 8 I was able to manually remove a configuration profile from an iPad, installed through Self Service. In Settings > General > Profiles & Device Management the individual profiles were listed and (if enabled in JSS) could be deleted. This w... View more
I got a problem with enrolled devices : when I open Self Service app, I have got a message like "Impossible to connect to Server"... View more
Hi all, Our Airprint configuration profiles which work great in directing our iOS 7 users to our CUPS print server have stopped working in iOS 8. The profiles are applied, but the Airprint queues never appear in the print options list. Bonjour based ... View more
I pushed out the Reading Counts app through Self Service last spring to iPads in each of our elementary classrooms. After the app was installed I had to manually add our school site ID under the settings for that app. Now this fall many if not all of... View more
When adding apps to Self Service from Apple's App store it asks for a link. Does this mean that when users self apps from Self Service they are actually downloading then from Apple still and it won't matter if they are on out network or not? We have ... View more
Hi, I have started trying to use the "new" Apple deployment method of distributing managed mobile apps through Casper. I am running 9.4. I am trying to distribute Notability. I have about 1400 iPad users, and purchased 400 licenses; many users alread... View more
I'm trying to deploy the self service mobile app rather than use the web clip but I'm having difficult pushing it to all of my iPads. Some are getting it and some aren't. I've started to go through my mobile device list and look at the installed apps... View more
We have upgraded several of our iPads to iOS 8 GM and the Self Service app will not launch. Has anyone else encountered this? The app just crashes on launch. It was working fine in the previous beta, but does not seem to work with the GM released on ... View more
Hello, Is anyone having issues specifically with Under 13 Student Apple IDs with DEP on the MDM side of things? Are you having success with DEP and Student Apple IDs Under 13? View more
Can't figure out why when I go to self service and click on the app it just spins. I'm new to the VPP in Capser any help would be much appreciated. View more
I've got a serious problem regarding managed apps. I've purchased apps selecting the "managed" option. I received notification from Apple that the apps were ready. I've scoped them to a group of iPads. Users see then in Self Service but when they try... View more
Good work with the mobile app guys! - I found all the applications i had inside the new Self Service app had low resolution icons. Most likely due to the limitations of the web app previous downloading low res art. So deleting the re-adding the apps ... View more
I'm looking for a way to distribute some important web links via Self Service Mobile for iOS devices. Much like the Self Service Plugins are used in Self Service for Mac OS. I'm trying to avoid all of the extra steps on the user end in using Web Clip... View more