Jamf Pro
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Forum Posts

Jamf Pro 10.46.1 Now Available

Today we are releasing a maintenance version of Jamf Pro. Jamf Pro 10.46.1 fixes the following product issues: [PI111508] Resolved a broken access control issue within an authentication implementation (CVE-2023-31224). [PI111680] Jamf Pro users who u...  View more

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Jamf Pro 10.47.0 Beta 2 Is Now Available!!

Hello Jamf Nation! We're excited to announce as of Jamf Pro 10.47.0 Beta 2 in addition to the Release Notes we'll be using Jamf Engage Guides to call out new features and enhancements directly in your Jamf Pro Beta Instance! You'll find links to Beta...  View more

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Jamf Pro 10.46 - Release Notes Video

Customer Education is back again with our next Jamf Pro Release Notes video! Join us for an overview of some of the new features and enhancements that are available in Jamf Pro 10.46. We hope this resource continues to provide additional details to s...  View more

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Updates to Inbound/Outbound Traffic with Jamf Cloud

As a follow-up to a recent post regarding some additional IP address that have been included in the Outbound traffic from Jamf Cloud, below is a list of the Outbound IP Address that have been added. For a complete list, please see the “Permitting Inb...  View more

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Self Service iOS Disapearing

Hi, I've manually deployed the self service app on some of my supervised iOS devices and for some reason every time I edit the "mobile device app" options or whevener I add an app to the self service Catalog, the SS itself disapears or get downloaded...  View more

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Self Service app reports "Unable to connect to server"

I purchased 1,000 VPP licenses for the Jamf Self Service app (ver 10.8.0) using Apple School Manager. On my JSS Pro, in Mobile Device Apps I accepted the defaults and scoped it to my iPhone. I left "App Configuration" at the default (blank). After a ...  View more

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App Behaves Differently if Installed from Self Service

I have an app that scans VINs and looks up the vehicle info and shows me the available parts at the auto parts store. If I install it from the App Store it shows up in Settings and when I launch it it asks for permission to use the camera. Everything...  View more

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Apple TV WPA/WPA2 Enterprise

Hello, Anyone having success setting up an Apple TV Gen4 with WPA/WPA2 Enterprise Wifi?I don't have a wireless account, Would like the client to be able to connect using their credentials. I have tried setting up profiles but they are not working pro...  View more

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Transitioning to Self Service Mobile

We've used the web clip for Self Service on iOS since rolling out Casper Jamf Pro several years ago. As use of it has increased, so have complaints about its relatively sluggish response and incomplete feedback regarding app installs. I'd like to pus...  View more

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JAMF Helper for Microsoft Activations

Hello Nation members - I am wanting to implement the JAMF Helper now that some of my load has lightened at work, and I can properly focus on JAMF. Our workflow goes as such: We get the machine from DEP, Local user is added, Service Desk runs installa...  View more

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Jamf 10.8 and iBeacons

Hi there,i got a problem with iBeacons and Jamf 10.8.My iPads do not enter (or recognize) any iBeacon Region.It looks like SelfService did not recognized the iBeacon or do not inform the Jamf. In former Versions of Jamf i got some Problem with exitin...  View more

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Wrong OS installed

Hi everyone, weird question here. I have a policy that runs the command "/Applications/Install macOS High Sierra.app/Contents/Resources/startosinstall" --nointeraction & scoped to some users on self service so that they can press a button and upgrade...  View more

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Pushing iBooks

Hello All, We are having a huge issue with pushing ibooks to ipads. We are running the latest version of the Jamf Pro Server and we have the 6th generation ipads. Is anyone else experiencing this issue? I have not heard for Jamf tech support in more ...  View more

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iOS App Management Status Stuck Installing

Hey! For one of our apps, Flipgrid, whenever some students try to install it from Self Service, the button spins for a second and then goes right back to saying "install". In their device record I see Flipgrid under their installed apps but the Manag...  View more

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Self Service Install Switched to APP STORE

Hello! We are having a couple of apps within Self Service (Puffin Academy, Kahoot, Jamboard, and Quizlet) whose "install" buttons read "APP STORE" now. When the student clicks on the the button it directs them to the app store which we have removed f...  View more

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iOS 12 new setup testing

We are Testing deployment on iOS 12 to make sure everything is going ok. We have noticed that it wants you to sign in to an Apple ID to install self service. We have self service set up as device based app so it shouldn't need an Apple ID. Anyone awa...  View more

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iOS individual app restrictions

I have deployed several apps to some iPads. Under Settings>General>MDM Management>MDM Profile>Apps>Any of the Apps it gives me a list of Restrictions, one of which is "App will not import data from unmanaged apps and accounts." Is there any way to re...  View more

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Jamf Self Service losing association

Hi guys, we have about 800-ish iPad's at our school here, and every couple days we get a problem where a few iPad's, maybe 5-10, lose their self service connection, and re-enrolling them is the only way to put them back on.  View more

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settings up activesync exchange when it's 3rd party

Hi I would like to setup an iOS profile to help the end users set up their emails, the issue is; the exchange server is one of our sister company's and they have their own ad and domain. prevously it was easy; I would just grab them from our LDAP usi...  View more

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Getting iOS Installed App Count

Don't know what the rules about self promotion around here so I'll gladly take this down if I'm not following them. Just published a blog post about using the Jamf Pro database to find the count of apps installed to iOS devices. This is something I'v...  View more

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New Self Service for iOS Coming Soon!

Hey Jamf Nation! We are getting close to delivering Jamf Pro 10.5, which will enhance both Bluetooth management and TV Remote app management, and significantly advance how end users interact with IT on their mobile devices through our fully redesigne...  View more

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iOS Sewlfservice needs password?

Recentry My customer says that Selfservice asked ID and password. They did not change anything,and always self service don't ask that. I want to know when and what case selfsetrvice do ask id and password?Does anyone know about this case?  View more

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Self Service on iOS only shows Splash Page

We have an issue with new devices at the moment in that once Self Service has installed itself and we launch, we are only presented with the Self Service splash screen "Welcome to JAMF Self Service..... Contact your IT administrator for more informat...  View more

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