Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hi, I have a suite of 18 Apps (approx 2.5GB) that get Auto Installed to newly set up iPads. The Apps are scoped to a Group which is populated by all devices that go through that Pre-Stage enrolment and are set to Auto Install and not show in Self Ser... View more
We have an issue with new devices at the moment in that once Self Service has installed itself and we launch, we are only presented with the Self Service splash screen "Welcome to JAMF Self Service..... Contact your IT administrator for more informat... View more
We use JAMF to distribute VPP apps to our school*s ipads. We have a problem with how apps are made available through Self Service. We may have missunderstood how Self Service functions. Here is a hypothetical scenario. We have two schools with 120 ip... View more
Greetings all. I am wondering if there is a way to export the app list from self service into a excel sheet or similar doc type. Trying to provide the ever updating list of what apps are available in self service. Thanks View more
I'm getting very close to a true zero-touch deployment solution for our iPads, and I'm hoping the community can pull me across the finish line on a strange issue I'm having with managed apps. My test iPad enrolls via DEP/Prestage Enrollment fine, but... View more
I have one iPad that will not install one particular app from Self-Service. The command just shows Device was busy. Will try again. The iPad will install other apps from Self-Service without issue. Other iPads don't seem to have a problem with this a... View more
We have a about 50 iPods that we are using for VR headsets, the iPods are all running iOS 11 or greater. They are all showing in the Static Group in JSS but when place them into DEP and reset the iPod; Self-Service never loads and the iPod never gets... View more
Good afternoon, I have a problem where all my licenses are being used up but I can't figure out why. As showed in the screen shot, only 1129 devices have notability assigned to them but 1160 licenses are in use. Anyone have any ideas? Thank you. View more
I am testing self service on an ipad. I have the microsoft remote desktop in self service and then when i try to install it, it eventually popup to login to the App Store. is this supposed to happen? the popup says 'App Installation. Sign in to iTune... View more
Has anyone come across trying to install self service apps but they just sit there and spin, and never install on an ipad? While others install just fine? View more
We have supervised ipads that are on carts and not set up with an Apple ID. The Apple apps (iMovie, Pages, Numbers, Keynote, Garageband) will not open without an Apple ID. How do I circumvent that? View more
Hi we are in the process of taking over some primary schools and as such we are looking for a way to have different apps appear in different primary school ipads via self service. At present we have a list of categories for our main school here, the ... View more
hello, I am having trouble getting some apps to load/ appear on managed iPads. Access My Library is the current source of my frustration. Any pointers would be great. The settings via General, Scope, and VPP are the same as every other app. Thanks so... View more
tl;dr: student circumvented Jamf Pro to install App Store alternative... how? In the high-school I'm at, we have restricted the App Store for some students and predictably they seem to have found a way around it and are installing apps like Minecraft... View more
Downloaded iOS 11 on a few iPads to see how it worked, and Self Service will not download. Asks for sign in to iTunes. Anyone else getting the same issue and know a workaround? View more
Is it possible to restrict what kind of account can sign into Google apps on 1-1 iPads? What we're seeing is students signing in with both their personal google account and their 1-1 G-Suite for Education account and they are using their personal acc... View more
To use Self Service Mobile on a device with iOS 11 or later, you must install Self Service Mobile v9.101.0 or later. Earlier versions of Self Service Mobile will not work on devices with iOS 11 or later. Note: The “What’s New” information in the App ... View more
I have Self Service set to "Neither (manual installation)" under Mobile Device Management. Under Mobile Devices > Mobile Device Apps I have configured the Self Service app (shows as version 9.98.1) to automatically install on a specific iPads that I'... View more
I see how I could add a webclip to a configuration profile and make that profile available in Self Service, but I was wondering if I could just add a straight webclip that goes to a website into Self Service so the students can download it. I tried s... View more
After uninstalling and re-enrolling and synching policies, firmware password still does not work.Does anyone have any input?Using Mac Touchbar View more
Primary education environment; Managed Apple Id's. 1:1 distribution. Loaded Osmo app into JAMF from VPP. Distributed to specific user. But I'm having an issue getting Osmo app to load from self service on to teacher iPad. Will not load, I get an erro... View more
Hello, We are trying to deploy 80 Gen4 Apple TV's and want to use single app mode to display our logo. Are there any resources or guides on how to develop an in house app that would display a white background with our logo in the middle? I'm not an a... View more
JSS 9.97. I am trying to update an inhouse app, which is hosted on our web server. I can edit the app itself, update the URL to point to the new version, update the version number and as far as I can tell all the other options are available to me. Ho... View more
Hi Guys, I work at a business that has critical needs for making sure iCloud is backed up. At the moment all iCloud accounts are using 1 company card. I really want to stop this however Apple don't allow you to pay for iCloud storage using gift cards... View more
Regarding the Self Service webclip vs. the Self Service app, what are the pros/cons for using one over the other? View more
We are in the middle our first rollout and we are using the self service app store. My question is, after I purchase all of the apps through VPP, I see them in my Jamf Cloud portal. But on my test iPad that I'm using, I don't see them show up in the ... View more
Out of curiosity, How are you organizing your mobile device apps with categories? Our categories are named after each school site and their apps are assigned to that category. View more
I work in the IT department for a school district and I'd like a few of our teachers who manage iPad carts to be able to easily manage purchased apps. I'm thinking that making these purchased apps available in Self Service is the way to go. My questi... View more
I have an app that I want to make available for a several departments in self service. I have another department that wants the app installed automatically. Is there a way to do this with JAMF Pro? View more
In our environment, we are concerned about iCloud backups for institutional data. Right now I have apps in Self Service, and have it set to not allow sharing content with unmanaged apps. Users using Word etc are unable to share files with the iOS Mai... View more