Hello Jamf Nation! If you haven’t heard the news, Jamf Pro 11 is here! Featuring a new interface, ADDE, DDM software updates for iOS, and more! How to join the beta: Enroll in the Beta Program under Product Feedback at account.jamf.com. Once enrolled... View more
Hello all! Access to the personal Beta instances you are able to request when you join the Jamf Pro Beta Program will be unavailable for an extended period of time over the coming weeks for maintenance. We'll let you know when they're back online! Th... View more
I purchased an app through VPP and assigned it to one specific iPad in the JSS. Everything works properly with the exception of the app downloading to the iPad properly. When it comes time to install, the app stays in a pending status but other apps ... View more
hi there, I used to be able to send notification to Self Service and Notification Center, the iPads will received pop up messages. But I have no idea why I'm not receiving any pop up notification recently, my proxy is not expired, my message will app... View more
Out of 600+ devices in deployment, less than 12 show the following symptoms: Self Service app will not install without entering an AppleID onto the device-Will still prompt after an iTunes restore-Will still prompt after Wipe Device command in Casper... View more
Good morning everyone, we are venturing into device based assignment. We have 544 free apps in the catalog scoped to all devices. We are experiencing self-service (the application) load times of 3 minutes (for the apps to show up) for 1 individual ip... View more
When we open our Self Service App for iOS, we are getting the "Registration Not Complete" message now. "Registration Not Complete""Register with the following accounts to receive apps and eBooks." We only use Device Assigned VPP so not sure why this ... View more
I have successfully deployed all apps to my iPads EXCEPT the self service app! I have unchecked "require password for all purchases" and purchased tokens for the Self Service mobile app (just in case that was the secret sauce). I did not assign the A... View more
We have made the decision to move from AirWatch to the Capser Suite. My biggest concern is with the apps that we had pushed out from our former MDM using managed distribution. Has anyone moved from one MDM to Casper and what was your process to get b... View more
I was curious what others thought about Apple moving to App Store subscription model? How will this effect your enterprise or education environment? Thoughts on how this might change VPP, and do you think you'll tag along with the subscription model ... View more
Finally found a way to move the settings app in home screen layout (thanks to cdenesha link: https://jamfnation.jamfsoftware.com/discussion.html?id=19483 ) but I am having absolutely no luck with the self service app. When I type in "Self Service" in... View more
Greetings and salutations, I'm wondering if anyone is deploying the Citrix Receiver iOS app with their Citrix server "pre-populated" so that it is already setup when a user opens it for the first time. Is anyone doing this now and may I ask how? I'm ... View more
Any reason to worry about this? MacWorld View more
Is there a way that I can restrict content on the iOS Youtube app by pointing it to a certain server or something? I'm thinking there has to be a way to set that up much like you do with the self-service app and pointing it to the JSS server.I've tri... View more
Hey All, Google just released http://www.kiddle.co and I am curious if anyone can tell me if there is a way to set the homepage of Safari to this site if the devices are managed? View more
We have just started using 1-1 iPads in 5th and 7th grades, and have just had our first iPad handed back that needs to be fixed under warranty, but realised we have no process for setting a student up with a temporary iPad to continue doing work. All... View more
Anybody have any tips or tricks to resolve this issue as described by one of our teachers with an iPad cart? Our prior resolution was to have them delete/reinstall the flashing app, but it seemed to be a pretty sporadic issue initially that only hit ... View more
Hey Nation! Looking for some help on this issue. The following problem I am hitting is that I have a new iPad fleet that is all DEP and all our apps are now managed VPP licenses. Initially I had set it up and all was working fine, apps were installin... View more
The JAMF Self Service Software was installed on my classroom set of iPads last semester. Ever since we had this software installed, apps are constantly either freezing or they will start to open and then suddenly just close continuously, like the app... View more
It looks like this weekend there was an update to the Self Service Mobile app (to version 9.82). We are finding anyone running this version is unable to connect via the app. It returns back "Unable to connect to server." Has anyone else seen this iss... View more
Hello! I work for a school district with about 2500 iPad clients in our JSS. Currently, we let clients pull apps down from self service. All of the apps are nested under one category called "All apps". I want to start breaking down the apps into "Cat... View more
Generally we haven't had many issues with the device assignment program. However, after last weekend, or perhaps because we've had some rebooting issues with our JSS server, some apps appear to be not installing. This includes one in-house app, but o... View more
Self Service App on iPads will not connect to server on newly assigned iPads. One of the following messages appear: Unable to connect to the server even though there is a working network connection. Welcome to Self Service Mobile Self Service Mobile ... View more
If we were to purchase a phone from say Vodafone UK (Who currently dont support DEP via the Apple reseller ID) If we were to supervise it using configurator and the end user wiped the device, would it remain supervised or would we need to redo it aga... View more
"Check that your Apple ID and password are correct and try again."" We've recently started to use VPP for free apps, and have ran into this with several students. After they get this message there doesn't appear to be a way around it. If I try to go ... View more
I am using the following settings:Mobile Device Management -> App Updates -> update all apps automaticaly on 4:30 a.m. In each app i used the force update hook. Now i reached a interesting behavior: This installation is used in a school enviroment so... View more
I searched and browsed but couldn't find anything related to the topic: We're setting up Casper for our mobile fleet (been using it for Mac's for years) and all the icons for the apps in self-service are pixelated and ugly. Is this a common thing? I ... View more
I think you guys should add like 3-5 more apps on the school iPads I am using my normal iPad and I have a school iPad and put games apps in there and To make sure nobody abuse it you should add on selve service a thing s where if you complete a hard ... View more
Good Morning all,We have encountered this issue once before but it seemed to resolve itself. A student tries to open Self Service and they can't get it loading. A gray screen with the loading gear comes up but thats it. No frames, tabs, text, etc. We... View more
Hi guys, im playing around with the new app device assignments in iOS 9 and Casper 9.81. Today i was wondering how the JSS counts up the used VPP licenses. My initial plan was to buy lets say 10 Coachs Eye licenses for some teachers but i would like ... View more
Hi Folks, This is my first post, I've been playing around with Casper for a few months now and I decided to get self service up and running. I have had no issue getting it to work. I would however like to make it a menu item on the top of the screen ... View more