Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Hoping someone can shed some light on this with some real world experience. We currently have VPP enabled and have been purchasing apps via the VPP portal for about 12 months, this is under an iTunes account mycompanyvpp@mycomany.com Before VPP was a... View more
Hey Guys, We're getting ready for 2017 imaging, and we've got a few problems. When we image new machines, they have self service on them, but when it opens we just get "No Self Service Items Available". The machine is in JSS, and has checkin history.... View more
Is there any way to put and use Self-Service on a Windows machine? View more
Hi - (Forgive me ahead of time if I get the terminology wrong... thanks) I currently have a Mac App Store App Deployed in our environment (OneDrive) under our VPP license as a Self Service install. Today I had a user running 10.10.5 try and open the ... View more
Hey all, As the title suggests, the Self Service badge on the dock is showing a notification when there is none available. Any insight would be appreciated! Thanks View more
Hello, I've made a service through Automator, and binded it to a keyboard shortcut. Would there be any simple way to make this available through say self service? Or deploy it with a policy? I've tried googling around a little and read about the inst... View more
Hey,One of the regular problems that our helpdesk experiences is incorrect usernames/ passwords being used for printing services. I've been trying to write a script to put in self service that will get a user's wifi username and password from the key... View more
I don't want to just show the Featured and the categorieson the right sidebar don't seem intuitive to me so I'd likeit show all the categories on the main page each in their own framelike this:MySelfServe.png View more
So we have an in house IPTV system so users can watch TV and I have found how to modify the vlc media library file. I have now down that but is has to replace the default local file created by vlc. The file is called ml.xspf and it is located in/User... View more
I'm finding that when downloading an application in Self Service, if Outlook 2016 is open then I am prompted to enter my password again in that application for our Exchange server. Can anything be done about this? It's more of a minor annoyance than ... View more
Hello, I am fairly sure I am doing this right, but I may be missing something simple. I have added a package under management with a JRE installer. I have created a policy and scoped it to a test computer, and checked to have it added to self service... View more
What we’d like to do is to have a top-level policy filtered to all sites, which would force an LDAP group limitation for self-service apps whenever a technician chooses a specific category for that app. The end result is that customers see all apps a... View more
Hi all, We are testing to enable FileVault (2) on our machines. I have followed a white paper to setup the Casper Suite to enable FileVault via Casper/Self Service and I have noticed that not all machine are FileVault Eligible . I have no clue why th... View more
Overview The script below will create a LaunchDaemon and Bash script to run Recon at the next reboot. We've found this helpful with OS upgrade policies which tend to ignore (or fail) when "Maintenance > Update Inventory" is included. Background We us... View more
Hey there everyone- I am having a really strange issue. I'm doing upgrades of our Yosemite stragglers up to El Capitan, as we are not Sierra Ready by a long shot. I'm following the KB for deploying an OS Upgrade through Self Service, and in my testin... View more
Good morning.I have been testing a self service upgrade of Sierra. We are only allowing this for machines running 10.10 and higher because of our disk encryption system. Older machines are not using File Vault for encryption so an upgrade is not an o... View more
Hopefully someone can help me. I am very new at this. After upgrading to JSS 9.96 I can no longer install software from the Self Service App. Right when it gets to downloading it fails, from the logs it appears it cannot find CasperShare. So I recrea... View more
So, my organization uses JAMF to manage encryption on machines in a variety of departments, but then provides SLA services to a smaller subset of departments. We would like to turn on Self Service to our SLA customers, but it appears as though Self S... View more
Hey Everyone, Just a quick question, how did you introduce self service to your users who are not used to serving themselves? Do you send out an email explaining what Self Service is? We are almost done with our pilot testing and are just about ready... View more
Hello all, So our JSS was upgraded to 9.92.146xxxx the other day, and while everything is dandy, there are 2 issues that have emerged that are highly impacting us. inability to access system settings/management (the gear icon) without first having to... View more
Hi guys, Am trying to set up a policy that can only be ran if user putting the right password. User go to Self Service, run the policy from Self Service and then a pop up appear displaying 5 digit random numbers and to advise them to ring the Service... View more
Is there a way to scope policies so that the policy is available to specific computers and specific LDAP users groups? For instance, I want to setup Self-Service to be available on all Faculty machines, but then an LDAP user from our IT group can run... View more
So we use the Global Protect client for our vpn. One of the issues we have with this is that the thing seems to loose the ability to reconnect after being constantly suspended or put to sleep by our laptop users. Its not enough to kill the process to... View more
Hello Everyone, I'm having some trouble with our MacOS upgrade. I have my users installing a cached installer from Self Service, but when the machine restarts, it keeps restarting like normal and will not boot into the installation. The odd thing is,... View more
All our Mac's are on one JSS and all our iPads are on a second JSS. We use VPP, but so far only have distributed apps on the iOS side. A Mac app was just purchased, and after scoping it to the Mac in question, the install fails, and Self service give... View more
Hi, my name is Pedro. I need to assign a user to a specific machine running OS X 10.11 or macOS Sierra. The user must be able to login only on this specific machine. At this moment I'm using OD because of password policy and management. Is it possibl... View more
Hi together, firstly I would like to say that I am new to the community and hope to find some help here. Also a sorry if the form of creating questions may not be correct. We would like to pre-publish a network SSID via plist or script of possible wh... View more
I have both Chrome browser and Eclipse available via SelfService and per policy. Built up some new Macs running Sierra and joined them to the JSS. Updated via 'sudo jamf policy' and both Chrome and Eclipse are installed fine. When you launch Chrome o... View more
sorry duplicate... View more
A question for the Nation... I have created a few configuration profiles and made them available to the user through Self Service. My question is once the profile has been installed, how can I allow the user to remove/un-install the mobileconfig prof... View more