Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Wanted to share some work I was doing as a proof of concept in preparation for staff working from home and students transitioning to remote learning at my University. This can be adapted to any organisation and I'd love to hear what others are doing ... View more
Hi Everyone, I have noticed that since being on Operating System Version:10.15.3 our script to allow end users to permanently elevate themselves to an admin is no longer working. I do not have much knowledge about the script as I am taking over our s... View more
Trying to set up a Self Service policy to delete a folder (with additional folders and files in it), located in the user's home folder. Current script I'm using is below: !/bin/bashloggedInUser=$(ls -l /dev/console | awk '{ print $3 }')"rm -rf ~/Docu... View more
Started to notice a trend of computers upgraded from Sierra to Catalina, Self Service app crashes when you try to login. Anyone else having that issue? (We tried removing/re-installing the Jamf Binary, re enrolling the computer via sudo jamf enroll -... View more
Hi, I am new to JAMF hand have the following issue: I always get the following message when I want to install an App from VPP: Pending - Application is not available to install Already checked VPP and licenses at Apple Business Manager, checked to ti... View more
Here is what I am looking for. I am planning to use Self Service for macOS updates on our teacher computers so that they can run the available update when they have down time and are not in the middle of class. That said, we want to make sure that th... View more
Hi Folks! Hoping someone can help. We're using Self Service to upgrade our workstations to Mojave using the kc9wwh/macOSUpgrade script, and all seems to be going as expected except for as soon as the workstation is ready to restart it gets stuck tryi... View more
I'm seeing that SELF SERVICE does not refresh. Here is an example: I run self service, I see a policy i want to run so I click it, up pops the screen to click install, I press the install button, the application installs, after the policy completes i... View more
I'm just trying to iron out a few remaining kinks in my flow and I'd love to hear any feedback regarding it, or advice from folks who have "been there." I fire up a new machine (typically DEP nowadays) and go through the setup assistant. I create the... View more
I'm looking for a simple way to allow members of my org's Field Support group to enable software in Self Service for any of our managed Macs without actually giving them access to our JSS. I use a Static Group as a target for each installation Policy... View more
Would love some wisdom on this. I've got a fairly simple Self Service policy to allow my users to upgrade to Catalina. Just a simple Files & Processes commend like so: '/Applications/Install macOS Catalina.app/Contents/Resources/startosinstall' --agr... View more
Setting up a couple of new SS policies. Both policies using the same script, just different values passed, one was literally cloned from the other and values for $4 changed. Issue is that one policy DOES show the description, and one does not. We hav... View more
Hello guys, i know this question have been asked and answered. I have been reading a lot of posts on here and there is no universal step by step instructions that i could find. People are saying that some times script is not working, or the results a... View more
We've been having some issues trying to update VPP apps, that were distributed via Self Service. Usually, I was able to the App Store -> Update and then update the VPP apps that show up. However, now every time I try to update I get the attached scre... View more
Anyone else experiencing weird behavior related to Self Service on their macOS devices? -iOS SS is functional-LDAP tests are successful-Ahead of the holiday, I don't want to experience any downtime Anyone else seeing the symptoms? View more
Has anybody come across an issue whereby a user is unable to select a category on the left hand side of Self Service i.e. clicking on a category has zero effect? I only see the issue on one (mobile AD) account on the machine, not the local administra... View more
Does anyone know why Jamf does a find of *.vmx files when installing application updates via Patch Management? Happens with multiple titles...canceling the update kills the find, and then hitting update again usually goes through quickly without exec... View more
Anyone else getting message about needing macOS version 10.15 required before updated to 10.15.1? Apple support site only has the update for 10.15.1 View more
Hello JAMF Nation, As the subject suggests is there a way to Remove the Enrollment installed Self Service App from the machines perhaps via script or MDM profile. As right now it's pretty useless due to the mdmclienterror-72. I have reverted back to ... View more
A policy and package (slack application) I had deployed through Self-Service for macOS users to install has been deleted but it still appears in the self service app. I have deleted both the policy and package from Jamf Pro (10.16.1) but it is still ... View more
I am trying to figure out a way i can use the profile command to remove a user profile that was installed by JAMF. The profile is used to add a AD generated user cert to connect systems to our . WiFi. For various reasons this cert breaks or gets remo... View more
I am trying to install keynote through self service however, it fails. I tried automatic install option but it does nothing. Sometimes it will redirect to the App Store and ask for Apple ID. Is there a good solution to this problem View more
I have a custom event that installs a printer driver, and it works great. Previously i set the 'executable frequency' to 'once per computer'. So any additional printers would not need to re-install the same driver over and over. Now, after JAMF versi... View more
I've seen that a lot of the documentation on this site explains to cache the downloader from the App Store. however when trying this method I'm given an error saying that this version cannot be downloaded on this Mac Mini(Mid 2011). In our environmen... View more
Has anyone been able to have a self service policy successfully run with macOS 10.15 Catalina? I haven't been successful. a simple policy to install Zoom just hangs at the 'downloading' stage. View more
I've been banging my head against this issue of trying to get User Input when running a script in Self Service for machines with Mac OS 10.14. The script below shows a working proof of concept. You do get prompted to allow Jamf to access Finder. That... View more
I'm attempting to create a self-service package for Maple 2019 using the unattended install instructions documented at https://www.maplesoft.com/support/install/maple2018_install.html . I've attempted creating a pkg using the before/after snapshot wi... View more
An ongoing issue at many locations for AD bound macs is that if the users change their password incorrectly their keychain does not sync. 10.14.4 and up compounded this due to the 'update keychain' prompt not working and just creating a new keychain.... View more
Our team is trying to push out crowdstrike and everything seems to be working fine with JSS in the sense that it is being pushed out and the installation scripts are running successfully. However, we are receiving an issue where the OS itself is bloc... View more
It looks like our SSO config works great for admins, but our users are having to log into Self Service every time. The device is never remembered, two-factor login happens every time. We're not able to get a single sign-on...that's the point though. ... View more