Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J... View more
Does anyone have the issue of the Self-Service app not always showing up in the dock? I can enroll 10 machines and maybe two or so (different machines) won’t have the app loaded in the dock. If I enroll it again, it may show up. Any ideas? View more
searched and couldn't find what anything to what im trying to do. We have "purchased" (free) apps on the app store that are used by random people in our org so there is no static group or anything for these computers. I have it set as Distro method =... View more
Our computers are named by 2 digit country, 3 digit city, 3 digit computer model, and username. Ex. us-nyc-mbp-firstnamelastname I have this computer rename script which runs great. Right now, the two user inputs are Location and Machine Model. I am ... View more
Hello! I am trying to use a script with AppleScript-built UI selector to give user ability to trigger some policy from Self Service. I've tested this script locally in Pycharm CE and it's working pretty well. But when I'm trying to run it from a Self... View more
Right now I have many restrictions in place for the System Preferences. How would I create a Self Service item to allow temporary access to certain items? I see something similar for Admin access but I just need to temporary allow what is normally re... View more
In working with @stevewood's excellent script I was able to get everything working, but some of the apps want a logout or reboot. I went to the Depnotify readme and plugged in the commands at the end of the script, but it seems to pop up right away w... View more
I noticed today that the Self-Service showed me a policy that is supposed to be executed 'once per day' and that I already had executed within the last 24 hours. But when I clicked on the policy to execute it I got the message 'This item is no longer... View more
Anyone else running into this issue? All of our self-service policies fail to download any packages, yet scripts still kick off no problem. Submitted a support case but wondering if anyone else had a similar issue. View more
I am caching a macOS installer. I want to have an Install Policy and also a Self Serve Policy. So the User can either upgrade when they get the Installer Prompt or they can go to our App Store and select it from there when they are ready.I have creat... View more
Hi there, My environment doesn't currently support the use of RemoteUpdateManager, so we're having to figure out another pay of pushing updates through to our users. We don't have named CC accounts either. I have managed to enable the built in Adobe ... View more
Hi all I'm trying to decide the best route with updating our Adobe suit applications, We are issued packages by a different company so we don't have access to the enterprise packager (and we don't use named CC accounts). Our users do not have admin r... View more
Hey everyone, I need help I would like to add the button: Customize Local Layout” with Sap Gui or with Abap with a mac computer. Do you know what it is the process that I have to follow? Many thanks,Aminate View more
Dear All, Did anyone of you faced similer issue with ristricted software mail.app after macOS Catalina upgrade? after macOS Catalina upgrade and at first login mail.app ristricted message appear.I'm finding difficulty in understanding what excatly ca... View more
I know its early days with BS. But anyone who is able to test Self Service fails to open. I remember similar last year with Catalina and the workaround was to make full screen but that does not work this time Just putting it out there. View more
We are attempting to create a policy in self service that performs an upgrade. We use the macOSUpgrade.sh. After downloading the needed files, we get a "We were unable to prepare your computer for macOS Catalina: error (see attached). Our machines ar... View more
Hi all,I'd like to have this available in Self Service. When I try it the way I have some applications set up, it just drops the DMG contents into the "/" directory. The DMG for Wireshark contains additional packages for ChmodBPF, so do I need to add... View more
Hi All, I am testing an upgrade to macOS 10.15 with the upgrade script from @Rosko :https://github.com/kc9wwh/macOSUpgrade I'm having the following issue. When running the policy (Script) it calls the download policy by a custom trigger. This works a... View more
Hello Mac-Admins :) I would like to install the Logitech Options software via Self Service. But what Logitech offers us is a disaster. :/ Does anyone of you use the software? How did you provide them? The software packed via the composer and installe... View more
Anybody else seeing Self Service hanging, taking forever to finish, and lots of spinning? Since the upgrade to 10.21 Jamf Cloud, we have had several reports of Self Service acting weird when installing updates or executing policies from Self Service.... View more
Working on a Self-Service Homebrew option. Trying to find a way to run brew update, upgrade, and cleanup in the install script not as sudo. See script bellow. #!/bin/zsh # Install Apple Xcode CLT rm -rf /Library/Developer/CommandLineTools xcode-selec... View more
So here is my situation, I am in Education with Covid-19 we have been doing our 'Summer Maintenance' early. However, I don't have the extra help I have enjoyed in the past (2 summer students) therefore I have been doing more work getting Computer Car... View more
Hi, When trying to download Self Service from the JSS (JAMF cloud), I am met with the above error message. I have performed this ask previously with on premise solutions and had no problem - but it seems unless I automatically install it (which I don... View more
I've got a mid-2011 MacBook Air here running El Capitan and I was trying to install High Sierra that I downloaded from the App Store that same day. (I verified High Sierra is the latest OS this computer can run.) The installation runs for about 4 min... View more
Hi All, So I'm trying to be nice with updates now that we're all remote. I'm not just pushing via recurring check-in and not caring if something is running. So I'm looking at via self service, and allow deferral, but I'm confused by something. By che... View more
Right now my method is to have Self Service open to the Updates tab. I have policies just for Updates that call the main policy for each app. Let's say it's an update to Atom. I scope the policy to a smart group called Atom Is Installed and Exclude t... View more
Hi JamfNation.I am upgrading macOSX to Mojave from Self Service click with 2 consecutive policies,But somehow the os is upgrading to Mojave fine but i am not getting any logs. all the targets are showing as 'pending'.Here are the policy details: ~Pol... View more
Good morning everyone! I am hoping that the gurus here are going to be able to help me, because I have a problem that is driving me nuts! I am trying to get Self Service to work on my client's Macs and it is exhibiting some really strange behavior. S... View more
Quick question: which user is being used when a policy is initiated by a user in Self Service for macOS? "root" user, or something else?" Thanks! View more
Hi guys I have an issue whit one of my scrips on Catalina. The issue is whit TimeMachine logo which should appear as an image on pop up window. Unfortunately Jamf helper shows me that instead of using Accelerated OpenGL is stuccoing on OpneGL and the... View more
Hello, I'm attempting to solve the problem of non-admins not being able to reset their date and time. I have a script that I've published to self-service that will reset the time for them, and I chose the option to make it available even if self-serv... View more