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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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macOS Sierra intermittently fails to install

Testing out our planned upgrade to 10.12.2 (need to keep it at .2 due to latest Digital Guardian support release) and finding that it seems to randomly fail. By fail I mean that the policy executes cleanly, the system reboots, but it just seems to sh...  View more

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How are you handling SUS?

I am curious about how everyone is handling Apple Software Updates. At this point with Windows we host an internal WSUS and my bosses want to continue with that tradition with Apple Updates. Since we cannot scope out updates to test machines like we ...  View more

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Office 2016 Auto Updates need Admin Rights?

Hi all, aside from the question if Auto Updates are good or not I am interested in whether Office 2016 Auto Updater needs Admin rights or not when set to "Auto Update&Install". Someone who actually tested this? ThanksThomas  View more

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Office 2016 Auto Updates need Admin Rights?

Hi all, aside from the question if Auto Updates are good or not I am interested in whether Office 2016 Auto Updater needs Admin rights or not when set to "Auto Update&Install". Someone who actually tested this? ThanksThomas  View more

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old 'non sierra' imac. El Cap wont install

Hi The Board id for the iMac8,1 is present in the InstallableMachines.plist for El Capitan but 'it' wont install. 'InstallAssistant' from Pakage contents gives this via terminal launch; < Any help appreciated... B > dyld: shared cached file was build...  View more

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Update reposado in NetSUS

Does anyone know how to update the reposado-part within the NetSUS-appliance?I know that you can update the linux-base with apt-get update/upgrade but how do you update reposado?  View more

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"Didn't get a response from the Software Update server"

Has anyone ever come across this error when running softwareupdate -l: Software Update Tool Copyright 2002-2012 Apple Inc. Finding available software Didn't get a response from the Software Update server (). The server name looks correct, and i'm set...  View more

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Upgraded macOS 10.12.1 or .2 with Server.app installed

Anybody had problem with going to 10.12.1 or .2? Particularly on their servers. I've upgraded a few servers and they went fine, but others failed out with some GUI issues and next to impossible to log into due to delayed registering of typed characte...  View more

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Apps will not install after enrollment of iPad

Yesterday I restored from an iCloud backup onto XXXXXXXXXXXXThe Restore finished normally, but the core apps that were scheduled for installation never went through after several attempts. I did a hard reboot of the iPad. Still no apps. • Other comma...  View more

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NetSUS - From Vanilla to Production

Hey everyone,For anyone interested I thought I'd share my experiences going from a fresh install of NetSUS to production. Due to the lack of how-to's and going on google-sprees, I spent about a week trying to figure out how to take JAMF's NetSUS appl...  View more

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NetSUS Can't reset webadmin username and password

Somehow I got locked out of my NetSUS server admin console (I can ssh in though) and I'm unable to log in. I tried following the recommendation at the article here, but I still can sign in.Whats odd too is that the file mentioned, appliance.conf.xml,...  View more

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Skype for Business 16 fails to install

I uploaded the S4b installer to the JSS, created a self service policy. Self Service says it installed correctly, but the logs show: Installation failed. The installer reported: installer: Error - I tried then pushing via C. Remote and it failed with...  View more

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Do OSX security updates need admin PW?

Hi all, I set our Macs(Sierra) to do automatic Security Updates. In the past I think I can remember the updates were asking for admin credentials. Are these admin credentials now not needed anymore and OSX is installing them straight away?  View more

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OS X Install Data Folder in root folder?

Good morning.I have been testing a self service upgrade of Sierra. We are only allowing this for machines running 10.10 and higher because of our disk encryption system. Older machines are not using File Vault for encryption so an upgrade is not an o...  View more

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Software Updates not working from SUS

Hi all.For the life of me, I just can't get Mac OSX Software Updates working from a SUS. I am also finding it difficult to find definitive documentation on setting a SUS up. I would appreciate if someone could give some input. I was using JAMF's NetS...  View more

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Apple Software Update Delay and Message not being applied.

I have seen this for my self and many users are complaining about it because it is restarting to quickly before they can save everything. It is restarting 5 minutes after new software updates are installed and prompting a message it will restart in 5...  View more

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Patch definitions

Not sure how many people saw this early when I posted it on slack, but I found something interesting over in the knowledge base: https://www.jamf.com/jamf-nation/articles/424/software-definition-files-in-the-jss The future is looking bright :)  View more

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Self service and Smart Notebook installations

Hi everyone I am wondering if anyone has been successful in installing either the smart notebook software or the notebook driver via self-service. I have tried with composer and with the packages.app and neither seem to work so I am just curious if a...  View more

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JSS not recognizing current version of iPad

I have recently found that several iPads are updated to 9.3.5 or 10.x. The students will come in with various different problems, and I notice that the correct version is not listed. This is a new issue, and it seems like this has started since the n...  View more

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NetSUS 4 with Sierra

Has anyone been able to get a NBI working with Sierra and NETSUS 4? I created one with AutoDMG and AutoCasperNBI, but my NetSUS 4 server doesn't want to recognize it as a valid NBI. Thoughts? Joe  View more

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Software Update information issues in JSS 9.96

We just migrated from JSS 9.92 (on Windows Server 2012 VM) to 9.96. We had done some pre-testing on a clean install of 9.96 with a few test Macs and noted that the Software Update category was not being displayed when looking at a computer's inventor...  View more

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Software updates not installing

I've been having a problem installing iTunes through the Apple Software Update cacheing server on OS X Server. it seems that when it tries to install it errors out saying the install is corrupt. what's the easiest way to clear our the update and have...  View more

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Upgrade from 9.91 -> 9.96 keeps failing?

Hi, I'm trying to update our Windows based JSS (currently managing 236 clients) from 9.91 to 9.96 since yesterday but it keeps hanging on different stages in the web interface when Apache is booted after the initial installation is complete. I've tri...  View more

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