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Jamf Pro 11.5.0 Beta is Now Available

Hello Jamf Nation!We have several exciting new features including new Login functionality, Managed Software Updates enhancements, Packages page redesign, and more! You can find more information in the release notes when you enroll.Starting with the J...  View more

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MacOs Big Sur update

Hello folks, I am a bit confused regarding the "softwareupdate --ignore "macOS Big Sur" command. I have ran it throughout our fleet having in mind that it is valid for 90 days. Is this true? I couldn't find any article on how long this command would ...  View more

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Skip Big Sur Accessibility screen

Is anyone aware of a method to skip this accessibility screen when doing an in-place upgrade to Big Sur (10.16/11.0.x)? I'm aware you can skip everything during Automated Enrollment for new devices but haven't found anything for devices we're updatin...  View more

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Disable Firefox Auto Update for users

I used to just remove the updater from the app package yet that no longer works.How are you disabling updates for clients?Our current issue has been for some reason Firefox crashes when clients try and update themselves and I dont want them updating ...  View more

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Choose File button Does Not Bring Up Dialog Box

I just updated my computer running Mojave to the latest Security and Safari updates. Ever since then when I am in the New Computer Package and click on Choose File I get no dialog box so I can't upload a package. I have noticed this same behavior for...  View more

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Early experience of blocking Big Sur

We thought we were ready... This morning, having previously notified people that Big Sur was being blocked and deferred, I start work to several messages that it was being offered by the Software Update tool. We have the 'Defer major updates' config ...  View more

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Defer Mac OS Updates for 30 days not working

Hi, I have a configuration profile set to defer Mac OS software updates for 30 days. I know this is only for point updates and major updates, however it still does not appear to be functioning properly. My understanding is that it would prevent the u...  View more

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Microsoft Office and Big Sur support

With the official release of Big Sur today, we're pleased to provide day one support with Office 365/2019 apps. For the best experience on Big Sur, upgrade to the 16.43 release that went live on November 10. Also note that 16.43 will be the last rele...  View more

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macOS Hight Sierra Upgrade

Hi All Just wondering .. I have a bunch of High Sierra machines that I need to upgrade to Catalina. Can I go straight to Catalina 10.15.7 or do I need to upgrade to go to 10.15.2 first? Rk  View more

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In-Place Upgrade from Sierra to Catalina

Hey Friends - We're got about 15 Trashcan Macs in an offline environment that have been sitting on Sierra 10.12.4 for the last few years. Due to some incompatibility with our software licensing/operating system, it's looking like we are being forced ...  View more

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Help with SQL Server Backup

Hey Everybody! We've got an old version of JAMF 9.97 that hasn't really had any maintenance paid to it in the past four years. Deployment policies have been running fine - we're an offline environment and all our machines have just been sitting on Si...  View more

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Uninstalling Adobe 2019 Apps

Hey guys, I'm having some issues removing the Adobe 2019 apps from Mojave (10.14.6) systems. We've used the uninstall packages from the Adobe Enterprise Console. I've tested them and they seem to work locally on clean machine but whenever I try to in...  View more

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Populating an Extension Attribute Not Working

A few weeks back Apple released a supplemental update (2020--005) for macOS Mojave then quickly pulled it because it was causing issues. They then fixed it and released it again. Regardless if a computer had the faulty or the fixed update, the system...  View more

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macOS Update Refusing to install

I am using the script found here and it works for the most part, except randomly it fails intermittently. See JAMF logs below, the installer downloads fine, verified working, the script seems to run through and complete without errors, JAMF even repo...  View more

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macOS Update Trigger

Is there a way to see what triggered a macOS update? I have a config policy for our students that unchecks all the system update settings. I have Software Update disabled in System Preferences but I still get the occasional student coming down to my ...  View more

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Updating 1000's of iOS Devices - Update Plan

Hi All, Looking for some input from Admins who manage very large iOS estates. The current setup i manage from Jamf is around 5000+ active iOS devices.Now these devices need to be updated to at least iOS 13 with a view to moving them to iOS 14. Most o...  View more

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Catalina updates won't apply via SUS

Hey again everyone— As in a previous post of mine, I don't really have an inquiry about Jamf or the like, but rather w/ the macOS Software Update Service. But this is about the only place w/ useful discussion of the Software Update process on Mac! An...  View more

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Blocking Safari 14

Does anyone know of a way to block the Safari 14 update for Catalina that just came out? The softwareupdate --ignore command does not work in Catalina and we still, unfortunately, have a couple of websites that use flash (the joys of being in educati...  View more

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computer sees 0 software updates

I have a computer that sees 0 software updates. I have a script that automatically prompts users to run them, and it wasn't prompting this user. I reached out and confirmed that if the user goes to system preferences>software updates they do not see ...  View more

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Updating 1password{7}

What is the best way to keep 1password updated with Jamf? The word is that even updating via an App Store Apps 'policy' it must be quit locally (by the user) in order to update.  View more

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Policy Deferral not working after some time.

Hi, jamf nation community!We have a policy hat updates Mac OS X up to the latest minor version based on the extension attribute. To prevent issues with meetings and some crucial tasks, people can defer updates for up to 2 days. Then they will see a n...  View more

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