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Forum Posts

Gammarly Add-in for Word

Hello all, I have only recently (within the last month) started using Jamf Pro. Recently, one of our clients has decided that they need Grammarly installed on all their macbooks. I have already used the Mac App Store section in Jamf Pro to deploy the...  View more

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jamf taking up network data

Hi, I never know jamf was installed on my computer until a few days ago there was a sudden surge in my network data usage. I noticed that this 'jamf' app has been suddenly taking up several hundred mb of data of a few seconds, then disappear for a wh...  View more

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MUT Updates being overwritten

Hoping for some help regarding MUT. I have used MUT pretty effectively for the past year to update device names both iOS and MacOS. However, currently I have some problem devices. I update and change the name with MUT and it holds the set name until ...  View more

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One-to-One Feedback

Hey all,We are exploring a full one to one solution (and have been for some time) and I was looking for feedback. Do you currently have a one to one and if so is it with different devices for different grade levels? What was the hardest part of rolli...  View more

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Patch Management Tutorial

Hello, Is there any plan to create a patch management video tutorial? I can't seem to find it in the training catalogs. I reviewed the Jamf Administrator documentation, but having a demonstration or best practices would be nice!  View more

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Lack of Support

I have been trying to schedule a call with Madeline Behling - my Customer Success Manager for several days, but she does not respond to my emails, is there another Success Manager I can discuss our school acccount with?  View more

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Binary Stopped working/moving to Shutdown

There is an issue while upgrading the JSS/JAMF binary in the client machine as given below. Binary moving to logout/login hook but here logout but not coming back to login hook. it got struck after machine not reporting to JAMF but luck is self-servi...  View more

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Network Volume and USB Office 2019 Read Only

Hi all, I have a user that when he tries to open office documents on a network volume or usb they only open in ‘read-only’. If he copies the file to his desktop and opens it everything is fine. He is on macOS 10.15.2 with the latest version of Office...  View more

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Enterprise Connect Stealing Focus

Hello, We have run into an issue recently of Enterprise Connect stealing focus on users' Macs. Even if signed in correctly, the pop up will come up and steal the current focus from other apps. Hitting the close button makes it disappear for a while (...  View more

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Autologin for Catalina?

On Mojave, we deploy (lab) iMac using "kcpassword" method that auto login to an account upon enrolment completion which then runs DEPNotify to complete/start the initial setup. That same setup is not working for Catalina. Any help would be appreciate...  View more

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O365 Activation/Authentication Issue

Hey all! We are having an issue with Office activation that is stumping us. Hoping someone else has run into it. Upon first open of Office apps, it prompts for sign in. Users enter their email address and then get a "Loading" window. Eventually, the ...  View more

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一个关于safari浏览器个人收藏夹丢失的问题讨论

最近公司出现很多网址收藏夹丢失的问题。1、是否有人遇到类似问题,可有找回的方法。2、是否有办法通过jamf定期对用户的网址收藏夹进行一次备份到一个指定目录。3、有人知道safari浏览器书签的文件夹的位置。跪求各位大佬,指点迷津。  View more

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How to change SSL certificate on NETSUS

OS: CentOS 7NetSUS: v5.0.1 I've got the certificate as .pem and .pfx.I can't find anything on how I would go about uploading the SSL certificate to the NetSUS and replace the current self-signed certificate. I'm new to Linux so, please ELI5. Thank yo...  View more

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How do i enable remote login and remote management

How do i enable remote login and remote management on a mac 10.14.6 , machine is on a different site and i need to to enable it remotely .I have tried the script,ARD management, Do we have any other option ? I am able to just observe the machine, not...  View more

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Chrome Vs Safari

At the school district there is Securly for filtering and Chromebook / iPad mix for students. Google Admin is used for Chromebooks, and Jamf is used for iPads. The student email is provided through Google as well. On the iPads, would Safari or Chrome...  View more

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Automatic Time Change within JAMFpro

Does the JAMFPro Dashboard automatically adjust time zones? To clarify, I am based on the East Coast, and checked the time on a computer on the West Coast, last inventory update was at 6:30 pm, does that state it in my timezone or the pacific timezon...  View more

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Auto launch and login to Jamf Connect Sync

Hey everyone! We've recently joined the Jamf family and are working on configuring Jamf Connect and Jamf Pro. One of the first things we are trying to do is deploy Jamf Connect Login and Jamf Connect Sync. We are deploying Jamf Connect Login during t...  View more

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Disable Calculator in Notification Center

Is there a way to disable Notification Center completely? Or at least remove the "apps" in NC without students being able to add it back? We use LanSchool; Our math teachers are at a disadvantage since disabling "calculator.app" doesn't disable it in...  View more

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Clear Local User (Admin) Passcode - Computer

Hello All, I have a user with a Macbook Pro in a remote location and he cannot remember his password so it's prompted him for a recovery key (not.. a FileVault prompt right?). The Macbook is FileVault encrypted and I'm hoping to just clear his passwo...  View more

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