Jamf Pro
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Jamf Pro 10.32.2 Release

Hi Jamf Nation,Today we are making an update for Jamf Pro available to include fixes for the MDM commands table that caused some Jamf Pro server performance issues and prevented apps from updating. A cloud upgrade is scheduled for this weekend, see b...  View more

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Jamf Pro 10.32.1 Release

Hi Jamf Nation,Today we're releasing a hotfix for Jamf Pro that addresses a recently responsibly disclosed security issue.We strongly recommended that you upgrade to Jamf Pro 10.32.1 as soon as possible. The following CVE is addressed by this release...  View more

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  • 26 replies
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Mac App Store (VPP) Apps downloading twice

I have Mac App Store Apps (actually the Office suite word, excel and powerpoint) which gets deployed twice. What I mean is that even if one of them gets downloaded and installed completely (and so it's functioning correctly) I will see a new installa...  View more

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Report only devices with VPP app

I have a paid VPP that that I purchased 166 licenses for and deployed via Jamf using device-based VPP licensing. My scope is "all users" but limited to an LDAP user group. This allowed us to control the app deployment through active directory, but it...  View more

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VPP apps installing multiple times on macOS 10.14.4

Wondering if anyone has seen the same issue as us and/or found a solution? I'm currently building our new DEP oriented workflows (late, I know) and have the outline of it all working. However, I'm seeing a strange issue where our computers enroll in ...  View more

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Microsoft OneDrive is installed 2x

Hello everyone, we experience the issue that OneDrive gets installed twice on our machines.Anyone having the same issue? Our configuration:Primarly our new machines get OneDrive with VPP, that works great. You get always the actual version installed,...  View more

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Xcode 10.2.1 update not pushing out via VPP

I currently have a request for Xcode 10.2.1 which is the newest version (and echoed in the Mac Store Apps section of Jamf). My entire fleet has Xcode pushed to them via VPP and all machines are currently sitting at 10.1. I have Apple Software Updates...  View more

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Move VPP Purchase to another site

So i've made my first VPP (school.apple.com) purchase and messed it right up... I purchased some app licenses on a deploy account that is tied to a site we are trying to decommission. We have another similarly named deploy account for the main site w...  View more

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iTunes Store VPP and ASM VPP Usable in JSS Together

We saw the Apple School Manager (ASM) has the Download Token section available in its Settings > Apps and Books area which led me to believe this is also for the JAMF/JSS VPP section; however, we currently have hundreds of thousands of licenses in th...  View more

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VPP User assingnments

So I'm trying to install a purchased app for one user on multiple devices. Process I went through so far. -Purchase a paid app in VPP-I assigned it to a user, I configured the VPP assignments and invitation to the user, I was hoping to have the user ...  View more

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vpp redownload call timed out <mdmclienterror:72>

Hi, I am seeing a lot of our systems having the "vpp redownload call timed out " error when cliets try to install VPP apps via Self Service on MacOS (most clients are 10.14.2). I have tried clearing the failed commands, reconning, re-enrolling etc wi...  View more

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  • 404 replies
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VPP Token Revoked Before Expiration Date

Our VPP Token has been revoked twice in the last month before its expiration date. I am able to get a new token and apply it to our JAMF instance. Any ideas on why our token is being revoked? The token does not expire until 2020 I am subscribed to em...  View more

  • 202 Views
  • 4 replies
  • 3 kudos

Office 365 VPP install

During our testing, we noticed the following. Excel installed via Self Service without an issue. However when we tested Word and PowerPoint as a push. It installed successfully and then created a "stub" record as well for both of these applications. ...  View more

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  • 91 replies
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App won't Load: Restrictions Enabled

Trying to load "LetMeTalk" app but it won't load. I search it in the App Store and it shows in the store as "Open". I get this message, "Certain apps, features, or services, can't be seen or used when Restrictions are on. To use this app, turn Restri...  View more

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iBooks assigned to disabled Apple ID's

Our students are running Macbook Air's with Sierra 10.12.6 (although we are about to have them upgrade to Mojave). In the past, our students created their own Apple ID's so they are not managed. That changed this year for the new students, but it aff...  View more

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generating a report of paid apps vs free apps

is there a way to generate a report on paid apps only. my problem is I received a request to generate a report on how many paid apps purchased through my VPP account are currently associated with the our jamf system as well as how many are currently ...  View more

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Install older Versions of iMovie/Apple Apps using VPP

Hey all,We are not pushing 10.13 and are still on 10.12 (going to skip to 10.14 in the summer) but we are finding that the current iMovie is not pushing via vpp to our machines. Is there a way to keep the old version pushing in our app repository sin...  View more

  • 174 Views
  • 5 replies
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Bundle ID and URL for ScreenFlow 7

Hi everyone, We have 10 Licences for SF7 for Mac via VPP. I went to push one licence to a computer but it kept failing. As a bid to resolve the issue I tried refreshing the App catalog multiple times in VPP settings with no luck. I then tried removin...  View more

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Configurator 2 showing as "Not available to install"

For a while now, my test JSS has had an issue deploying Configurator 2 to Macs via VPP. It shows as not available, as if it's been removed from the Mac App Store, but obviously hasn't been. It's the only app I'm having an issue with under this VPP to...  View more

  • 51 Views
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1Password 7 In-App purchase with VPP

Hi folks, we bought 1Password int the past via VPP.As AgileBits changed the way to purchase 1Password from App purchase to In-App purchase with version 7 we are not able anymore to buy 1Password 7.The reason is that as far as I know In-App purchases ...  View more

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  • 3 replies
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tvOS VPP

I must be missing a step in deploying VPP apps to tvOS. In VPP I don't see an option to purchase VPP tvOS apps and in JAMF when I try and deploy a universal app to an Apple TV it does not work. What is the protocol for doing this? Thanks  View more

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VPP license monitor taking forever to complete

Our VppLicenseMonitor used to run every minute and would complete in about 15-20 seconds or so. Since mid-August, it now averages between 600 and 1000 seconds…sometimes longer. I've been working with our TAM for several weeks now and we still haven't...  View more

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Remote Wipe and VPP Licenses

When I send out a Wipe command, do I need to uninstall the VPP apps first? My concern is that if I wipe , I'll lose the licenses to the apps I've paid for, or does the wipe automatically strip the licensing and put the licensing back into my VPP?  View more

  • 214 Views
  • 1 replies
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VPP Installs from SS

Hey Team, Running into a strange issue. For some reason I'm able to scope our VPP assignments to machines. But from the Self Service -- when you run the install it just stalls. When you run the install again, it fails. Once I restart the machine and ...  View more

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  • 5 replies
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VPP Content Distributing Twice

I just upgraded from 9.81 to 10.6. After some issues, everything is running smoothly it seems. My only problem is I just configured a Mac. The iLife applications are set up in VPP and were distributed like they should be. 20 minutes after they all co...  View more

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