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Jamf Pro 11.4.0 Beta is now available

Hello Jamf Nation! This release is in support of the Apple Spring release. We have several exciting new features including beta MDM support for Apple Vision Pro, Self Service initial app detection, Support Digital Market Act app restriction, and more...  View more

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Uploading VPP App Codes

I need help with uploading VPP App codes from apps purchased in 2013. I can download the codes from Apple's VPP, but they will not upload to JSS. I have saved it as a .xls doc. Is there a certain template I should be using?  View more

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Reclaim Service Token: What does it actually do?

We received notice that our token was expiring in 14 days, so we went to renew it, and did, but were greeted with another message stating, "The service token may be in use by another server. The service token can be reclaimed below for this JSS." We ...  View more

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VPP Computer based deployment

Hi, I'm having trouble getting VPP Apps deployed to El Capitan.Using Casper 9.81 (waiting for 9.91 this week before updating). El Capitan 10.11.4 enrolled with Casper. VPP account previously set up and visible in Casper - can see all licenses purchas...  View more

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Device Based VPP Question

I'm thinking this will be a simple answer, but does Device Based VPP support multiple VPP tokens to the same device. For example, if I push out App1 and App2 from VPPAccount1, will the device install App3 if I push it out from VPPAccount2? Right now ...  View more

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JSS and VPP Behaviour Query

Hi Guys, Quick question about how the apps are synchronised with the JSS after purchasing from the VPP store. We purchased a number of licenses from the VPP and when navigating to Settings>Global Settings>VPP Accounts>Our Account>Content and it does ...  View more

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Mac App Store Apps / VPP Content Not Deploying

Need some help figuring out deployment of Mac App Store apps that I obtained a VPP license for. Scratching my head as the apps won't deploy and in the computers I scoped to, there are no "pending commands". Hoping this is really easy! In the JSS, I s...  View more

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In app purchases with VPP?

We just bought Notion for our iPad pros with Apple Pencil using VPP, however I cannot get the handwriting $7.99 in app purchase to download. Does VPP disable in app purchases? If so what are the work arounds if any? Gabe ShackneyPrinceton Public Scho...  View more

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Set Default Display Properties of the App Catalog

Hello. Does anyone know how to set the default display properties inside the app catalog? Right now it opens with all of my categories shown in expanded view. I'd really like to have the page display with all of the categories collapsed as a default....  View more

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Device-Based VPP requires admin account to install?

Testing out Device-Based VPP (JSS 9.82/OS X 10.11.2&3) and after banging my head against the wall, tried switching from my non-admin to my admin account and things installed instantly. Is this normal behavior? Am I the only one who didn't know this? ...  View more

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Renewing VPP token error

Hello, I have downloaded a new VPP token from Apple and wish to renew this in Casper JSS 9.4When I browse to the location, Settings > Global Management > VPP Accounts, I then select the account name, click Edit and select Renew Service Token. I then ...  View more

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Issues deploying Mac App Store apps via self service

We have started to get Mac APP Store apps not installing via from Self Service this is not happening with every app. They can be a fee app or VPP purchased apps, all of these worked previously but now just go through the motions and not open APP Stor...  View more

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VPP Token Renewal

I am seeing the 30 day notification indicator "VPP Account...expiring in 30 days" in our JSS. When I go to our Apple VPP portal and click "Download Token" I get a '.vpptoken' file. So far so good. But when I upload that token to the JSS our VPP expir...  View more

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Rename Self Service users

Hi, I am about to send out VPP invitations to users. During some testing I have noticed that the user name that shows up in Self Service is not the user logged in. This means a user might get an invitation that they shouldn't. How can I rename this? ...  View more

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VPP apps show as 'No Name', still in App Store?

I just got signed up for VPP and "purchased" 10 copies of Word, Excel, and Powerpoint. I also bought some licenses for iAnnotate. When I go to my JSS, it shows the proper number of licenses but it doesn't populate the name of the apps, it just shows ...  View more

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Uninstalling VPP software

Hi, I have managed to push out applications from the Mac App Store, but I'm having trouble pulling them back. I assumed that taking the computer out of the scope would pull it back, but the application is still installed. How do I get the application...  View more

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Automatic removal of VPP OSX app

JSS 9.82 and OSX 10.11 now allows us to deploy VPP apps straight to a Mac with no messy AppStore logins or user intervention. THANK YOU JAMF Now, is it possible to then remove the app automatically? I successfully got Text Wrangler to install silentl...  View more

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Unable to Allow Assignment of Content

"Check that your Apple ID and password are correct and try again."" We've recently started to use VPP for free apps, and have ran into this with several students. After they get this message there doesn't appear to be a way around it. If I try to go ...  View more

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VPP Invitations for Open Access Macs

We have many open access Macs that our student base (in theory, up to 16000 users) can walk up to and use. We have some App Store Apps (free) that we want to distribute to these Macs. How should I go about distributing the apps to these Macs? We want...  View more

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VPP Device App Assignment Issue

I'm trying to assign a paid app to two iPads (one is an iPad 2 and the other one is an iPad Air 2). The app successfully installed on the iPad 2 but I'm having an issue installing the app on the newer device. I first tried to send a blank push and up...  View more

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Transitioning VPP licenses to device assigned

Hi, We have hundreds of apps that are currently assigned to users and we would like to be able to transition them to device based assignment. Apple indicated at WWDC that moving already deployed apps from user assigned to device assigned was going to...  View more

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OSX VPP device assignments require El Capitan

I just learned from our JAMF account manager that OSX 10.11 El Capitan will be required for OSX VPP device assignments to work. Maybe this is old news, but it came as a shock to me. That means I won't be able to utilize it for quite some time. :(  View more

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Spontaneous Apple ID - VPP Error

One user has reported that she no longer able to open a VPP distributed Mac App Store app. She has been using it successfully for over a year but suddenly she can no longer open it. She receives the following error: On her system, when I try to log i...  View more

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