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Jamf Pro

Powerful workflows for IT pros

Jamf Connect

Secure access to resources users need

Jamf Now

Device management basics

Jamf School

Approachable management for IT and educators

Jamf Protect

Protection from security threats

Jamf Safe Internet

Content filtering and network threat prevention for education

Products Activity

Users prompted to install apps repeatedly

I have a customer who has a couple dozen BYOD iPhones that were user enrolled into Jamf as personally-owned devices. We set the iOS Self Service app to automatically install, as well as a few other applications such as OneDrive, Outlook, etc. Users a...  View more

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Updating current Jamf Protect plan

whats the best appoach to deploy new Jamf Protect plan in to machines?currently we have a Default plan that is deployed to all Macs using configuration profiles in Jamf Pro. I want to either deploy a new plan that has tamper prevention enabled or edi...  View more

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Enable AirDrop & Handoff in general settings

Hello everybody !I'm encountering a rather blocking problem in JAMF Pro.I need to enable the AirDrop & Handoff option in the General tab of System Settings to allow users to configure AirDrop.I have excluded my MAC from all the configuration profiles...  View more

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Jamf Connect Standard User

Hey Everyone,I have a question, We notice in our Jamf Connect test that when we push Jamf Connect out to existing users computers they are coming up as standard users for some reason and I am unsure why. How can we have it where all users can be admi...  View more

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Resolved! Cisco Secure Client 5.1.2.42 Installation Failed

Details Executing Policy Install Cisco Secure Client 5Downloading Cisco Secure Client 5.1.pkg...Downloading https.jamfcloud.com/jcds/downloads/Cisco%20Secure%20Client%205.1.pkg...Verifying package integrity...Installing Cisco Secure Client 5.1.pkg......  View more

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Okta SSO Login failure

Greetings all,We are in the very earliest stages of setting up Okta. I'm currently working on configuring our JSS Dev environment to use Okta for SSO.I'm working directly with our internal Identity Management team who manages our Okta instance. They ...  View more

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Auto-accept Jamf wants to control System Events?

I've got users seeing a "Jamf wants to control system events" popup. I think this is from deploying my new Jamf Connect config profiles, but not entirely certain. Is there a way I can have the devices auto-accept this message? Users are confused abou...  View more

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Laps from Josh Miller to Jamf Laps

As anyone moved between Josh's LAPS project. And the Jamf implementation of LAPS?I've found myself in a situation where the former was implemented, and we need to move to a system with vendor support.I'm trying to find out if it'll continue to work o...  View more

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Disabling Lost mode without wiping

Hello! We had an iPad stolen by a staff member. I disabled the iPad and was able to get the location. This helped HR retrieve the iPad and I now have it back. HR wants to know what is on the iPad. Unfortunatly the iPad went dead while it was missing ...  View more

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Provisioning error "This Mac is owned by unknown"

Hi all,We have a Mac that shows "This Mac is owned by unknown" in the Remote Management window when provisioning. It is in ABM, assigned to one of our two MDMs.I tried switching it between MDMs in ABM, no luck. Also tried changing the PreStage Enroll...  View more

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Resolved! Intune Vs. Jamf Pro for iOS

Can someone tell me what Jamf Pro can do that Intune cannot for iOS devices?I am struggling to fin and documentation to support this online. thanks in advance for the support!  View more

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User Roster Tab

Hi,We've recently noticed that many of our users are missing the roster tab in jamf pro. We suspect there was some an issue when they were originally imported from ASM. This has since caused problems with the EDU profile installing which affects Clas...  View more

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