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Forum Posts

Releasing Jamf licence for lost mobile devices

Sending the Enable Lost Mode, Lock Device, Wipe Device or Unmanage Device commands do no good if the mobile device is not checking in with Jamf. Until it checks in (which may be never), it continues to use a Jamf license. I don't see a way to release...  View more

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How To bypass SSO Login in Self Service ?

Hi, I'm looking for a way to bypass the SSO login so that supporters can log into Self Service to use policies assigned to them.Currently, the user is automatically logged in when the login button is pressed in Self Service, which is also desired, bu...  View more

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Disable Reset Password using Apple ID - macOS

How do I toggle this feature off or prevent it from being toggled on? I went to reset the users password via Recovery Setup Options, user had logged into personal Apple ID when MacBook was issued but didn't remember the password. FileVault is enabled...  View more

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Crowdstrike install error with macOS Ventura

I'm trying to run Crowdstrike on a VM for macOS Ventura 13.0 but it fails to install - when I check the logs in jamf I get this error:Installation failed. The installer reported: installer: Cannot install on volume / because it is disabled.installer:...  View more

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Rosetta install Script for M1

Hello everyone, I'm new to this community so please bare with me if this has been asked before. I'd like to deploy a script that can check what chip is installed on my Mac mini fleet and if needed, install it. Thanks in advance.  View more

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Disable "Inspect" on Google Chrome

Hello all, It's come to my attention that students (mainly in the HS) have figured out that they can right-click in Chrome, select "Inspect", and somehow, manipulate how their grades look. The change what they want and take a screen shot to show thei...  View more

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Thycotic Privilege Manager Deployment

Has anyone been able to successfully grant Thycotic agent full disk access via Configuration Profile deployment? I am experiencing issues being able to deploy a configuration profile that successfully does this. No Full Disk Access Configuration Prof...  View more

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Jamf Cloud web session timeout change?

Hey All,Is it possible to change the timeout on a Jamf Cloud console session?We're on Jamf Cloud 10.42 using SSO to login to the console, if that matters.The main issue (among others), is that when performing a GSX lookup, the web session usually tim...  View more

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JAMF Connect and O365

Anyone running JAMF Connect with Microsoft O365 backend? Looking to see what experiences people are seeing. We are wanting to login to JAMF Connect (with Azure AD) and then pass that SSO token to all apps (Outlook, Teams, Onedrive) so the users do no...  View more

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Familiarity with AJA

I am working with a new graphics team trying to support AJA on a 2019 Mac Pro running Monterey. AJA does not seem to have great familiarity with a managed environment let alone Jamf. I have set up Approved system extentions for all of the known exten...  View more

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Proxy Bug on macOS Monterey

Anyone experiencing any problem behind proxy (corprorate network)on macOS Monterey?On earlier version of macOS Monterey, we experienced a bug that safari didnt load any external sites when the device was connected to corporate network(wifi or VPN) as...  View more

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Sophos SafeGuard removal

Hi, I am looking for a script to do a silent forced removal of Sophos SafeGuard, so far I have not been able to work this out so has anyone else done this and can share some ideas ? I appreciate your time.Thanks  View more

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MacOS Compliance Open Hours

Do you deal with compliance on macOS devices? Have you reviewed the macOS Security Compliance project (mSCP) but have more questions? Have you heard about Jamf Compliance Editor?Great news, there are Open Office hours on Wednesday, Nov 2nd @ 2pm ET! ...  View more

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Jamf Pro not opening some links

When I click on a device in Jamf Pro, some of them refuse to open. All I get is the spinning wheel. Some devices I click on do open. It's rather hit or miss. I've left the page open for 30 minutes hoping it would eventually open...nope.  View more

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Profile to disable Adobe auto updates?

We just ran into a problem where a users adobe suite updated from 2020 to 2023 and broke all their plugins. I tried our old 2020 install package we had initially deployed with and they wouldn't install. I went to the adobe admin site and they only al...  View more

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RECLAIMED MACHINES GROUP? BEST PRACTICE?

Hello, Does anyone have a best practice in place to create a group for reclaimed machines that may be temporarily unmanaged before redeployment. Smart Groups will not work if the machine is unmanaged and Static Groups could get tricky if I need to re...  View more

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Adding 5 macs from a remote site?

Hey guys, I have 5 macs in a remote site in India which needed to be added to Jamf without re-imaging them. How would one go about adding these macs in Jamf? Can I simply enroll them and run policies on them? Do I have to image them?  View more

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NoMAD Previous Passwords

We are wondering if there was a way that NoMAD can check previously used passwords and notify the user that the password they are trying to change is a previously used password.  View more

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Patch Export

Hey everyone, Does anyone know if exporting a list of 'Packages Installed By Installer.app/SWU' shows macOS patches? I see the following in the list, but I wanted to confirm:-com.apple.pkg.InstallAssistant.macOSMonterey (which I assume is the upgrade...  View more

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Reboot Notifications

Hey everyone. I deployed a policy that runs a script which notifies users that they need to reboot their Macs. The policy is scoped to a Smart Group that contains users whose Macs have been up for 10 days or more. The issue I'm running into is that a...  View more

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Setting default application for all users

Hello, We want to have all of our PDFs open in adobe acrobat across all users when they login to our computers. Right now it is defaulted to preview. Is there any script that will change the default for all the users in AD?  View more

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MS Teams audio driver install issue

A couple users upgraded to Monterey and got a notice that updated audio drivers were available in Teams. In other Office testing, I grabbed the standalone Teams installer and noticed this when running:Has anyone gotten an updated Distribution file wo...  View more

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