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Forum Posts

Computers running Mojave no longer checking in

Hi there,We have some users who needed to run Mojave until recently. We went to upgrade them (all users are remote) and I noticed that every system running Mojave stopped checking in with Jamf on 8/13/22.We disable Admin access for end users and use ...  View more

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company portal on iOS

Hi when I install the company portal on my iPhone it gets stuck at download management profile, which I understand.So how do I get my iOS devices compliant with (or maybe even without) the company portal thnx a bunch  View more

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Factory Reset Exclusions

I have a user who reports he is unable to boot into the Utility menu by holding Command + R on bootup. Is this a feature of Jamf? I have always been able to re-format when enrolled on my test machine but thought I would double check to see if there i...  View more

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Devices losing connection to Jamf

I'm hoping someone has come across this issue and figured out a solution other than wiping, deleting the object and having the device re-enroll in a Prestage environment.I am getting devices that are losing connection to Jamf. I verified with the use...  View more

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Depnotify after erase all content and settings

Not sure if anyone has run into this slight issue... when I erase a new M1 iMac using Erase all content and settings, and then enrol a managed device, when the enrolment completes I run additional installations and configuration via DEPNotify. DEPNot...  View more

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Enable Lost Mode for macOS devices?

Is there a way to put a macOS device into Lost Mode so it can provide the location of the device? Similar to what is available for iOS devices within Management. I do not see that feature under Management for macOS devices.  View more

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Renew Certificates

Hey all, Not sure if this is the correct place to post this but here we go:Long story short - I'm new to Jamf (actually our whole company is). Now we are trying to renew the "client certificate(?)" because employee's are losing connection to the VPN ...  View more

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Nudge vs. MDM Commands

Hey there, we are looking to get more aggressive about installing OS updates. I was curious to hear any feedback on what method might be better: Nudge or Apple MDM commands. Environment is around ~8000 Macs, most of which are DEP enrolled and should ...  View more

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2022 臺北市教育博覽會 Jamf iPad 教育館 - 講座搶先預約

臺北市教育博覽會時間:8.17(三)- 8.20(六)地點:臺北南港展覽館二館地址:臺北市南港區經貿二路 2 號 展位:iPad 教育館 歡迎蒞臨 iPad 教育館,一起關心孩子的數位教育。iPad 已經問世 12 年,它不只走進各種工作和生活的場域,更是數位學習的要角。隨著教育部「中小學數位學習精進方案」的推展,iPad 就如同學生的鉛筆盒一樣,是課堂不可或缺的學習利器。Jamf 致力於協助學校和企業成功使用蘋果裝置,我們相信,當學習載具受到完善的管理時,家長與老師都能放心的讓學生自主學習。我...  View more

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SCEP server configuration is not supported

HelloJust unwrapped 2 Ipad and assigned them to JAMF thru Business Manager.Everytime I start them, I'm getting "SCEP Server configuration is not supported". I don't actually use SCEP, all default configurations in JAMF Pro.Do I really need a SCEP Ser...  View more

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Cant log in with user created from script

I'm creating a user from script and it works fine. You can unlock the padlock using the account, you can switch to the account in terminal and run things BUT the account will not log in!!!When logging in as the account it just hangs?!#!/bin/bash sudo...  View more

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Launchpad Config

Hi there - new to JAMF pro and going through the inevitable.. how do i.. process. So far I have managed to sort most issues but two somewhat avoiding closure are How do I... organise Launchpad Applications into virtual folders across a specific scope...  View more

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iOS: Device Settings/Configuration Help

I am being tasked with configuring 68 iPads (one group of 50, another of 18) in two primary roles - Teaching iPads and Testing iPads. Where there is some overlap in the basic settings and apps, there are some device settings I'm having trouble even f...  View more

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user not accepting password Monterey

Hello,We have noticed that several of our M1 MacBook Air are not accepting user password even though it is correct. Now we do have another admin profile that is added during enrollment for password reset. When we try to rest password for that user th...  View more

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Users can delete iOS apps

Our school purchased 40 new iPads for an elementary class. (Generation 9) I noticed that students have the option to delete the app. I have checked the config file and they should not be able to do this. I also went into a few apps and made sure they...  View more

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The Nudge Launch Agent Do not open

Hello Team,After installing Nudge and pushing the configuration profile, the Nudge Agent do not open. We have 12.4.0 version of OS Installed.Please let me know what is that has to be changed/Modified. I've install Nudge_Suite-1.1.8.81421.pkg and conf...  View more

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Composer PKG vs Native Install

It's been many years since I've used Composer and it was wonderful back in the day for imaging. Since imaging is dead, I'm wondering if creating Composer packages, say of Microsoft Office and/or Adobe Creative Cloud would result in a faster way to in...  View more

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Delete Users Script

We have our macs setup with a local admin account and student login with their AD info and creates a mobile account. Does anyone have a script they use that works to delete all the users minus the admin account?  View more

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