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Forum Posts

Updates to Jamf’s Privacy Policy

Safeguarding personal information is a fundamental commitment to which we adhere at Jamf. Safeguarding isn’t just securing the data entrusted to us, but also maintaining compliance with various privacy laws and regulations. In our efforts to demonstr...  View more

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iPad logo loop

Morning Everyone!we updated a collection of iPads yesterday night. These iPads were running version 15.6.1. So I sent a remote command from Jamf to update to the latest version. when I checked this morning none of the iPads have updated and few of th...  View more

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Nomad sign issue

Hello All, One mac user reported that he is not able to sign into Nomad, how can I do the troubleshooting to find the cause?Others users are able to sign into Nomad, so it seems like related to mac device not related to deployment through JAMF. Any i...  View more

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Remote Management failure

Computers will not enroll today, when we enter any username and its password (Active Directory) it gets stuck 'retrieving enrollment profile' then returns to the login screen as if the username and password are incorrect, no errors. We verified usern...  View more

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WiFi connection

Hello All, I was looking for an answer if Venture 13.6.2 is having any issue to connect wifi. Specially for MacBook Pro (16-inch, 2021) Any help will be appreciated.  View more

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How to Repair a Corrupt MacOS Profile

Hi Mac Experts,I have an end user who started the Sonoma upgrade and powered their laptop off during the upgrade process. When they powered it back on, it finished the upgrade, but they can't login with their main account. My tech team was able to lo...  View more

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Cannot log into jamf pro

this morning it seems we cannot log into jamf pro. Even tried our local account and not able to login. I tried on my company network and on wireless(verizon) network as well and still not able to login. are there any issues logging in?  View more

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M3 Mac enrollment issue?

We just received our first M3 laptops. Wanted to see if these could be downgraded to Ventura, but it appears Apple has locked these to Sonoma. Not ideal, but that's not the real issue. I've only tried 1 so far, but after the auto-enrollment, the scre...  View more

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Issue with Google Chrome launch agent

Hello everyone, I already configured this kind of launch agent in the past but actually I'm having a weird issue about not seeing the launch agent is running. On my test machine the Google Chrome is not up to date which means the launch agent has to ...  View more

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macOS VM management by Jamf

Hi All,I am just thinking if there is a way to manage macOS Virtual Machines hosted on AWS by Jamf Pro?Also, what all the possible way to have macOS VMs and its management by Jamf pro?Thanks,Piyush Verma  View more

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Better Progress Bar Self Service

I find the progress... circle(?) doesn't give users much feedback as to where a self service policy is at in terms of completion, other than just waiting for it to stop and a quick done over the button. It would be great if the policies could have an...  View more

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Unity Hub

We are trying to install Unity Hub to an iMac Lab that has standard users. We created the Unity Package using Composer and created a Policy in Jamf Pro. When anyone launches the app we get the below message attachment.I realize there are a few post o...  View more

Screenshot 2023-11-07 at 11.57.57 AM.png
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JAMF or INTUNE

Hi Everyone,Just wanted some opinion and advice on this. We have been Using JAMF Pro to manage our Mac OS and iPad OS since 2017. We just had a change of management and the IT Head wants to implement Microsoft Intune to manage all devices including m...  View more

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Running "npm install" from Jamf

I am attempting to run npm installs via a script from self service. However there are nothing but errors, these installs work fine if run from terminal.Have tried the following:su -l $currentuser -c npm install aws-cdk-lib su $currentuser -c npm inst...  View more

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Disable TouchID accessibility macro

I work for a school district and we use JAMF Pro to manage our fleet of M1 Macs and iPads. I'm currently using MacOS 13.5.2 on an M1 Mac with a Magic Keyboard. When at the log in page, if you quickly press the Touch ID key three times, an accessibili...  View more

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Incremental flushing ?

What is incremental flushing? Why do I have to do it? Description of incremental flushing:To help with this also, perform incremental flushing. You will start one year and working your way back to a week. The process will be repeated 5-6 times and ea...  View more

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Jamf Pro 11.x colors don't match

With the rollout of Jamf Pro 11, my cloud tenant updated without issue. However after using the new updates for a few days, I'm becoming slightly annoyed by the change in color palettes. Policy status (the 6% below) are brighter color palettes. The P...  View more

Screenshot 2023-11-03 at 8.24.57 AM.png Screenshot 2023-11-03 at 8.25.06 AM.png
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Enterprise SSO Plugin with Shared iPad

I have followed the Microsoft SSO Plugin guide here: https://learn.microsoft.com/en-us/mem/intune/configuration/use-enterprise-sso-plug-in-ios-ipados-with-intune?tabs=prereq-jamf-pro%2Ccreate-profile-jamf-pro but appear to be getting errors when Jamf...  View more

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Patch management name not matching in self service

I'm experimenting with patch management and I've set one up to be available via self service. My only problem so far is that the name I've set in Jamf Pro is not matching in self service. I'm not sure where it's pulling this name from, except for may...  View more

Screenshot 2023-11-01 at 4.58.09 PM.png Screenshot 2023-11-01 at 5.00.06 PM.png
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Auto Device Enrollment

Hello my boss wants me to help setup auto drive enrollment for our devices in my org i never done anything like this before but i’ve been doing some researchand i am confused on the whole jamf connect, we have a prestage enrollment created when compu...  View more

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