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Forum Posts

JAMF Support

Is anyone else out there having serious issues with JAMF support right now?I've had a case open since the 27th (I think anyway, who knows what day it is anymore)Aside from asking us for log files - Which as a hosted service they should have access to...  View more

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Is softwareupdated stable now?

Maybe I'm crazy, be it seems to me that right around macOS 13.4 softwareupdated became more stable. Is it still crashing/hanging on your Macs? How about Sonoma? Did Apple offically address this?Are we still running launchctl kickstart -k system/com.a...  View more

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Safari Extensions Not Appearing

Hello all,I've been trying to troubleshoot this issue for a while and I'm at a point that I'm not sure what to do.A user reached out with the issue that safari extensions do not show up in safari settings after being installed from the app store. Aft...  View more

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Could not reset Users PW or delete the User!

Hello,i have troubles to reset the PW of a hidden Admin account we have on our local clients. I got the message that the password could not be reset because the old password is needed. In this case i delete the user and recreated it again, this now r...  View more

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Rapid_7 agent app

I have installed rapid7 using jamf cloud. But the application is not showing up under each user's app installed. I know on windows, you can see it from intune and also you can see the app in control panel of any windows machine.On macs, you have to l...  View more

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Folder action Workflow

Hello, I have some automated folder action workflows that I want push out to our lab environment. Problem is we have AD based user accounts and the work flow file only ties to individual accounts. Is there anyway for this to apply to anyone who logs ...  View more

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Unknown Enrollment Type

I am working through migrating computers using the tools provided by Jamf. I've been encountering this issue.When doing the actual enrollment everything appears completely normal and finishes as expected. The first sign something is wrong is that whe...  View more

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Sonoma Lock Screen wont take correct password

Is Anyone else experiencing this? We have our screen saver set to come on after 10 minutes, and needs to be unlocked to get back into the device. I have an Intel device that will not accept the "correct" password. Have to reboot it to allow me to log...  View more

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macOS Sonoma with JAMF Connect

Hello,I've recently upgraded a MacBook to macOS 14, but Jamf Connect (2.27.0) is not working properly.When i log off, i see just the normal Sonoma Logon-Screen.Is there a new setting?Do i need to turn off Filevault?Thanks!  View more

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Okta App Configuration

Has anyone got the App Configuration working with Okta on the IOS app? I would love to prefill some setup information just like I do with the Outlook app. Thanks in advance for the guidance.  View more

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EDR / USB Device Control Software for Macs

Hello Everyone,I am looking for a product that controls external storage devices when plugged into a Mac. For example, when a user plugs in a flash drive, if the flash drive is encrypted, then allow read-write permissions, if it is unencrypted allow ...  View more

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Remote file copy

Requirement: need to get check in / current ip of all the machines for about 1k machines in the network on regular intervals.Since the Jamf server does not keep record of check in IPs, planning on scheduling a script to run every 15 minutes on all ma...  View more

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Two Questions - Users and Asset Information

1. How do users function? Are the Users in the Users menu on the left hand side of the screen only users created in the Users and Groups menu in Setup, or can these users be created elsewhere or imported from Azure? We are connected to Azure and I ca...  View more

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JNUC 2023 streaming issue?

It's 8 minutes past the start time and I'm connected to the live stream of the JNUC 2023 keynote. All I'm seeing is some kind of ad about visiting 5 or more sponsors on a loop and there is no audio at all. Am I connected to the right stream? Even tho...  View more

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customization for JAMF LAPS

with Jamf 10.50 pro cloud now, we have JAMF laps using JAMF api. (https://learn.jamf.com/bundle/technical-paper-laps-current/page/General_Requirements.html)however, i do have 2 question.1. Can we define the password requirement for JAMF laps? Lets sa...  View more

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Unable to revoke Apps from VPP locations

I am unable to revoke the Apps from VPP locations on Jamf Pro. These Apps have been removed from App Store. On Jamf Pro, Settings > Global > Volume purchasing, they appear:-NAME: No NameContent Type: UnknownTOTAL: 20IN USE: 0REPORTED: 20I did try "Re...  View more

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Blocking MacOS Sonoma installer

Hello all I am blocking Macos Sonoma beta with two different restricted software setups, one is Install macOS Sonoma beta.app and the other is "Install macOS 14 beta.app" Im using both just to be safe and make sure I catch the installer . With the pr...  View more

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Setting up BYOD mobile devices in Jamf

Hello All I am trying to setup BYOD for mobile devices, we only need to push a password requirement to these phones. i have user enrollment enabled but I have a question regarding managed apple id's. Will the users need to have a managed apple id in ...  View more

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Old Roster Data in Apple Classroom on iPadOS

We currently roster Apple Classroom through Apple School Manager using staff and student Managed Apple IDs. While everything worked as expected last school year, we've run into an issue this school year. We decided not to wipe/re-enroll our devices o...  View more

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Required Citrix Engineer - Bloomington, IL

Job Title - Citrix AdminLocation - Bloomington, ILType- Contract Job Description: Desired candidate will serve as L3 admin, who will help us support the remote enterprise DC from offshore.• Provide technical support, monitoring, maintenance and troub...  View more

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