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Forum Posts

Mac OS update Process with User Notification

Hello All!Our Management Team is wanting to align our Mac Update process with our Windows Update process. For Windows we use Intune Update rings to check for updates on the devices once a month, download the updates and then give the user's 3 days to...  View more

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erase-install.sh Issue

I ran into a weird issue with the erase-install.sh script. I got the script to run successfully a few times with other users in my department. On one laptop, I logged in and I got a keychain error. It wouldn't take any of my previous password and I c...  View more

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Firefox & AutoConfig proxies

I'm trying to get Firefox working on our network. We have an explicit proxy via a PAC file that I'm trying to configure. Once I figured out the "ImportEnterpriseRoots" key in my config profile, I am able to login to Azure AD SSO (I had been getting u...  View more

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Required managed update notification disappears

We have started using the MDM commands to "DOWNLOAD_AND_INSTALL" Apple Updates with a postpone option. The end user will get the notification like this The problem that we are seeing, is that if they click anywhere on the message, other than "options...  View more

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Jamf Research & Insights Team Survey Available

Hi everyone! I'm Kate - a member of the research and insights team at Jamf! We have a new survey opportunity available focused around security. The survey should take five-ten minutes to complete. Thanks!https://www.research.net/r/LV3JMW9  View more

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Welcome to Jamf Training and Support

Keep up to date with new Jamf features, solve problems fast, and explore advanced topics with Jamf's Training and Support YouTube channel. Subscribe today for all the latest from Jamf Training and Support! For more on-demand training, check out some ...  View more

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Simple Gatekeeper question

Hello everyone,Hope everyone is having a good week.I have a simple question to ask. I'm trying to install an application called Gytpol on a Mac and I'm getting this error. (See screenshot 1) - When I click on: "Open Anyway" the same error still appea...  View more

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Microsoft Intune and Company Portal Problems

Hi, We have integrated Jamf Pro and Microsoft Intune to define Conditional Access Policies for MacOS devices in our company. In this way, we can see the devices on Azure AD. In order to enroll devices on Intune, we also installed the Company Portal a...  View more

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JamfAAD, Intune and Company Portal Issues

Hi Everyone, My default browser right now is Chrome. but I don't have a problem with that. However, the following screen appears in some of the users I have installed Company Portal. When it approves this, it redirects to a page and asks the user to ...  View more

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Custom dock setup...

I am hoping someone has a good idea on what to do here. I have been using Docutil for a very long time but with Ventura, it hasn't been as consistent as I would like. For example, in one of my labs, the dock will work on one of two admin accounts, an...  View more

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set up reset password using script

we're attempting to have users disconnect from an Active Directory server and are using a shell script to simultaneously disconnect from AD within Okta and assign a temp password; I'm wondering if there's a way to prompt the Jamf Connect Password Res...  View more

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Overall - How do you handle patching?

We have about 200 employees with all 100% WFH. On paper, I think our patching numbers looks good relative to our user count each week, but my boss isn't buying it as optics are funneled all through Slack and each week, we have about 3 - 5 people comp...  View more

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Limiting Screenshots

Hello Jamf Nation... Question regarding BYOD options in JAMF Pro: We are a financial services company with a strong focus internally on security for our customers. We are working on beefing up our cell phone policy. Here's what we're looking at:-Allo...  View more

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Notice and Updates to Jamf's Privacy Policy

At Jamf, we value transparency and giving you greater control over your information. As such, we are writing to inform you that we’ve updated our Privacy Policy. We encourage you to carefully review our Privacy Policy, particularly if you reside in C...  View more

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Help Uninstalling Cylance

I have looked at the forums for a solution to this issue without much luck. If there has already been a solution posted could you please direct me to it?My organization if moving from Cylance to Crowdstrike. Installing Crowdstrike with Jamf has been ...  View more

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Progressive Web Apps

Hello, I've got a third-party vendor that builds a private internal app for us. They're switching their developer tools and asked if JAMF is able to push progressive web apps. I don't know how to answer that as I'm not sure what that means. Does anyo...  View more

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Synology SMB file repo?

Hello! I'm moving a client from a macOS file repo to Synology NAS. I'm having trouble mounting the repo with Jamf Admin. Manually mounting in Finder or on Windows works no problem with these credentials. Is anyone doing this in 10.47.0? I saw a coupl...  View more

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Invalid CSR file on Apple.

Hello Folks, I am uploading push certificates on the jamf account, In the process of creating I used csr later on jamf account. Once I signed the csr and got the "JAMFSignedCSR.plist" and used this on identity.apple.com, I got an error "Invalid certi...  View more

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Disconnecting from wifi after user logs off

Here's my scenarioHave a bunch of Mac laptops we lend to students for a class. They log in with a standard user local account and then authenticate to the WiFi using their network credentials. Is there any way to terminate the WiFi connection using J...  View more

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802.1x authentication - Device-level certificates

Hi all,We are in the process of setting up 802.1x, using EAP-TLS wifi authentication.We deploy a configuration profile with SCEP/Network/Certificate payload at a computer-level, since we use Jamf Connect and recently found out that we cannot push con...  View more

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Weekend App Updates

Hi!Does a device have to be logged in, in order for jamf to check in and to run policies? I am trying to schedule a wake up and have the device check for policies and run them over the weekend.Thanks!  View more

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Apple Script to run as bash

Hello All,Need your help, i have Apple script which will update the macOS for both Intel and M1 and restart if it's M1 it will prompt for the user password to install macOS. now it's working fine when i run from Apple script editor.But i need to conv...  View more

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Deploy Smartnotebook

Does anyone know how to deploy SmartNotebook v.23?I downloaded SmartNotebook and uploaded the pkg to Jamf Pro and created policy and set for Self Service and it fails everytime.It looks like the SmartNotebook pkg has a packaged with a tool that check...  View more

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