Could not reset Users PW or delete the User!

New Contributor


i have troubles to reset the PW of a hidden Admin account we have on our local clients. I got the message that the password could not be reset because the old password is needed. In this case i delete the user and recreated it again, this now returns the same message.

"Local admin user exists. Resetting password... An error was encountered while attempting to change the password. /usr/bin/dscl exited Permission denied. Please enter user's old password:<dscl_cmd> DS Error: -14090 (eDSAuthFailed) passwd: DS error: eDSAuthFailed."

Is it possible to do a "hard" delete of the user without knowing the password?


Esteemed Contributor II

@bobach You cannot delete an account if it is the last one with a Secure Token (see for an explanation of what that is if you're not familiar with the term)

Valued Contributor

You can boot the mac to recovery mode and reset the password there.