New to JAMF

New Contributor

Hey all,

New to Jamf started helping out at work and I have run into an issue. We have an app for iPad that i have scoped to a static group. This app can be finicky and needs to be uninstalled and reinstalled fairly often.

I am trying to set it up that the users can delete it themselves. I have made the app itself deletable in the app options, and also allowed apps to be deleted by users in the profile.

The problem I am having is that when they go to delete the app either by holding their finger on the screen or by going into settings the option to delete is not there.

Any ideas on what I could be missing? We are running JAMF Pro and ABM.


Valued Contributor

In your Jamf-->Mobile Device App where your ios Apps are at. In that app setting, is "Allow users to remove app (iOS 14 or later)" enabled?

New Contributor II

Are there any other profiles with Restrictions section configured applied to that group/device?