"Computer is enrolled using PreStage" notification not working

JayKay27
New Contributor II

hi there,

 

I enabled the notification for my account which has my email. I enrolled a laptop twice and it went through prestage imaging/ enrolling. However it's been more than an hour since it enrolled and still no email. Wondering if anyone has thoughts? 

2 REPLIES 2

jamf-42
Contributor III

have this option on.. and never seen an email.. at a guess... its a PI ?  worked around it with smart group email. 

junjishimazaki
Valued Contributor

Did you configure the SMTP setting in your Jamf Pro? Without it, you won't be receiving email notifications. You can follow this guide.

https://learn.jamf.com/bundle/jamf-pro-documentation-current/page/Email_Notifications.html