Adobe CC 2020 & 2021 failing to install?

obi-k
Valued Contributor II

Anybody else having a recent issue installing Adobe CC 2020 & 2021? I tried getting a new named user license package with all apps today, and one without Acrobat.

All the packages seem to fail this week at Adobe Media Encoder. After that point, all the Adobe apps start to uninstall, and then it fails. These full-suite packages worked fine last week.

I'm checking logs in Console, but still digging...

1 REPLY 1

dlondon
Valued Contributor

If it's on an M1 you will need the installer for Apple Silicon that you can get from the Adobe console. I found that I needed that for the M1 even though Rosetta 2 was installed