After user upgrades to Snow Leopard, hidden account(s) are gone

jhalvorson
Valued Contributor

This may be obvious to some folks...

If a user installs Snow Leopard as an upgrade to their JAMF managed Mac, the
hidden accounts that were created for use with JAMF are no longer on that
device.

The JAMF binary is functional from the device, but the remote tools in
Casper won't have an account to work with on the device.

Jason

3 REPLIES 3

tlarkin
Honored Contributor

I just now had a user come in who upgraded on their own (i know i know) and sure enough the casper admin account was wiped when they upgraded

So I can seem to confirm this

jhalvorson
Valued Contributor

I forgot to mention this issue is present with a Casper Suite 7.01
environment (QuickAdd 7.01, JAMF 7.01 binary, JSS 7.01).

Upgrading to Snow Leopard wiped out both our hidden JAMF account and another
hidden Admin account that was set to User ID 495.

Jason

dderusha
Contributor

we had 2 hidden accounts that are now gone as well.

Dan