Apple Configurator can't download iOS 7.1.2

khurram
Contributor III

we are getting the following error while supervising the iPad on Apple Configurator.

Could not move file:///Users/kak/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.configurator/Downloads/iPad2,1_7.1.2_11D257_Restore/ into file:///Users/kak/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.configurator/UnpackedFirmware/.

It is happening since Apple Configurator was updated.

2 REPLIES 2

geoffreykobrien
Contributor

Have you tried repairing permissions on your disk to ensure the upgrade didn't whack them.

khurram
Contributor III

We fixed it.
We deleted the *7.1.2*_restore folder from source and destination folder and then re-run the Prepare command and it worked for us, may be corrupted files.

Thanks @geoffreykobrien][/url, it seems the permissions are fine.