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Forum Posts

Re-enroll or re-manage systems

Hi All,looking for some guidance,I have approx 200 systems that where removed from JAMF via script but still have a old MDM profile. I need to get these back into a working state with a valid mdm profile. Is the best way to fix = Wipe / Re-image -> D...  View more

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Auto enroll not working for MBPs

Hi, we have some MBP 16" we purchased in Dec 2022. we were able to deploy a few using the auto-enroll process. we have a couple of devices left. when we try to auto-enroll them now, we are stuck at the remote management screen - when I click on conti...  View more

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Apple iMac enroll not working

Hi Folks,I'm new to jamf, and just using it as a software developer because our customers want us to integrate to it, so our instance serves as test data for developing integrations.I've got a couple of iphones enrolled fine.When I try to enroll an a...  View more

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Remote wipe questions

I am an existing Jamf pro user and urgently need to remote wipe my employees computer due to potential security concerns. Two questions 1. Am I able to remote wipe a device not connected to the internet? 2. Will I be able to remote wipe data stored i...  View more

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Jamf Management Account?

I'm using Jamf Pro, and from what I've read online, the Jamf Management Account is optional, i.e. we only need it if we want to enable FileVault using policy (we don't). But then again, the documents say that the management account is needed for Macs...  View more

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JAMF Pro <-> Tugboat integration

Tugboat uses the JAMF API to access information on our devices, but keeps coming up with these errors? Any idea what it might be?Collection Interval: WeeklyInclude unmanaged devices: YesLast Synced: June 12, 2023 3:53 PMStatus:Warning(Updated June 12...  View more

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Device Count Exceeded - False Warning

We have JAMF Pro running for a couple of years, we recently exceeded our licence count so purchased additional licences and applied the new Activation code to our instance. Our instance shows a total devices purchased as 30/270, managed devices as 26...  View more

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Jamf Pro 10.47 Release Notes Video

Customer Education is back again with our next Jamf Pro Release Notes video! Join us for an overview of some of the new features and enhancements that are available in Jamf Pro 10.47. We hope this resource continues to provide additional details to s...  View more

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Jamf Pro 10.47 Now Available

Today we are releasing Jamf Pro 10.47. Highlights of this release include: Enrollment SSO with Okta VerifyEnvironments using Okta as an identity provider can now configure an Enrollment single sign-on (SSO) workflow to augment the Account-Driven User...  View more

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  • 6 replies
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Software Update not available in corporate network

Hello everyone We have this problem that no macOS software update is available/visible in system preferences when the mac client is connected to corprorate network.if I want to download a macOS InstallAssistent.pkg directly from Apple (like this: htt...  View more

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Screen saver starts while users are in a google meet.

Hello!We've noticed that some users' screen savers are turning on while they're in a Google Meet. This only seems to happen when the user has their camera turned off during the meeting. It's occurring on Chrome, Safari, Mozilla, and the PWA app.Has a...  View more

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Way to record user chosen options in JAMF helper

I'm using JAMF helper to display a message on the users and I have set two buttons named "Yes" and "No" (it doing nothing as of now), i'm asking if there is a way to record what button user clicked and report it to jamf pro? or record it on the users...  View more

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VPP Renewal Question

So I need to renew the VPP certificate for our cloud server and we don't have access to the apple id last year's was created with. I tried uploading one from the main apple id that is admin for Apple School Manager but it says it doesn't match.I know...  View more

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Google Workspace LDAP for MacBooks (With JAMF Pro)

Hi everyone,I am trying to set up Google LDAP for MacBooks according to this article: https://apps.google.com/supportwidget/articlehome?hl=en&article_url=https%3A%2F%2Fsupport.google.com%2Fa%2Fanswer%2F9089736%3Fhl%3Den&assistant_id=generic-unu&produ...  View more

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Removing Local Admin Privileges - Limit Users

I was searching around and looking for a possible way to start removing/limiting what users can install/do on there own. I run everything on JamF and I wanted to start cracking down on this as our windows machines are pretty locked down on what a loc...  View more

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Configuration Profile for Single App Mode freezes

I'm trying to set up a configuration profile to put some iPads into Single App Mode. Every time I go to Options > Single App Mode, it freezes. Even when nothing else has been configured in the profile, it will freeze as soon as I go to the Single App...  View more

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Jamf inventory not updating

Hi, I have few devices in my environment where its not updating inventory even after macOS is updated to 13.4. we have policy for same and i tried manually as well by running "sudo jamf recon" and it gets stuck before sending details to Jamf. (attach...  View more

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SUPERMAN deployment for Apple updates

I want to know how SUPERMAN works and how I will deploy in Jamf.I built a policy and added the SUPERMAN script and added the script parameter in my policy, I executed on mac But I dont know how it works for Apple updates, how it will evaluate the pen...  View more

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MacOS in Parallels with Jamf DEP

I am trying to capture how DEP works in Jamf. For that I am using Parallels Desktop to run a virtual Mac OS Ventura 13.4.During the Setup assistant, it is stuck in the remote management and it is not moving for the next page.I can go back, reset and ...  View more

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  • 3 replies
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Wi-Fi Profile Randomly Stops Applying

Hi,This is a bit of a strange issue; so I thought I'd see if it was one anyone else has seen, and had a resolution for.We have a configuration profile to apply our wi-fi settings. The wi-fi has a hidden SSID and is using WPA2 Enterprise, certificate ...  View more

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  • 10 replies
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Automatic Secure and BootstrapToken

I already posted a somehow working, but solving it only in a quick and dirty way, script for this.But over the course of the last few weeks i finally had some time to create something that worked a bit better and allows some troubleshooting.Before us...  View more

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  • 3 replies
  • 2 kudos
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