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Forum Posts

Running JAMF Policy via Self Service

I'm trying to setup a self service policy where users can run it and it will force a policy command check-in. We previously had it set up to do an inventory update and then run the commands "jamf manage;jamf policy". It seems like this was working bu...  View more

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9.31 config profile issues?

It seems that my config profiles are all messed up after upgrading to 9.31. When I click on what used to be the restrictions for what was available in the system preferences panes, now displays machine restrictions (smart groups, buildings, etc) but ...  View more

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  • 14 replies
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Ideas for 1:1 iPad Deployment in schools

Casper 9.3 has many functions I would like to take advantage of, but I'm starting from scratch and looking for some advice from people who currently use Casper in an educational environment. Do you let the students create their own Apple ID or do you...  View more

  • 2020 Views
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Remove Framework after Imaging

Ok, disclaimer, this request is for a very small department that is fully unmanaged by our offices. I know that my question goes against the way Casper Imaging was designed to work. That said, there seems to be a work around for just about everything...  View more

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Apps not downloading from Self Service

We have purchased an App with VPP and have redeemed it on one of our carts iPads. I then scope the App to the cart and it won't download in Self Service, just stays stuck on pending. This has happened a few times lately, it doesn't even prompt me to ...  View more

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Recon - Remote Enrollment Error

Hi All, Completely new to Casper and currently testing a trial supplied by Jamf. When I try and use remote enrolment i get an every message every time ---------------------------------------------------------------------------------------------------...  View more

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JSS (Tomcat?) troubleshooting

This morning I had an issue where the JSS wasn't responding - either as a web application or on the clients calling out for policies. I had this once before, and as it was a live issue effecting lots of users (no login script = badness happening) I j...  View more

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Composer Question

When I try to image my 10.9 osx hard disk to Casper 9 it doesn't let me choose the drive only an external drive on USB does this mean that the drive I want to image is not supported for imaging ? Also why would it allow me to choose a USB drive with ...  View more

  • 1047 Views
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desktop picture - missing something silly :(

I am trouble shooting the fact that my desktop pic is not showing up.Is there something says that the desktop pic is supposed to end with a certain .extn?I have a policy that is copying the file over to the proper location. And it appears that the ma...  View more

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Way to clear the User and Location fields

Hi There! Does anyone know of a way to clear the fields in the "User and Location" tab of the JSS. I know that I can use the 'jamf recon' command to enter new data into those fields but I'd like a way to quickly make those fields empty using, prefera...  View more

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New server - distribution point: failed to replicate

We have 3 distribution points that after a HardDisk failure we reinstall SnowLeopard Server and configured the users and the CasperShare fail to replicate. We just upgraded to Casper Suite 9.3 and old replication servers are working fine. The log fil...  View more

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Is anyone else getting these spam emails?

I have been getting a lot of these spam messages lately. I edited out the list of recipients and spaced out the links so no one should accidentally click on them, but they are being sent to a lot of .edu, .us, .gov and a few jamfsoftware.com accounts...  View more

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Extension Attribute Resluts

I create the fallowing script to use as an Extension Attribute if [ -d /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app ] ; then/usr/bin/defaults read /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Info CFBundleShortVersi...  View more

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  • 12 replies
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Chrome Managed Preferences issue

I am running JSS 9.3 and seem to be running into an issue with setting some Chrome managed preferences. Currently these are the settings I am using. com.google.Chrome RestoreOnStartup = 4 (Integer)com.google.Chrome RestoreOnStartupURLs = Https://webs...  View more

  • 550 Views
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Self Service Mobile Account Migration Script

Hi All, Does anyone already have a script for a user to initiate their own local to mobile account migration via Self Service? The machine will already be bound to AD. The scenario will be:1. User runs Local to Mobile Account Migration script via Sel...  View more

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Criteria to find non-SSD systems?

I'd like to create a smart group/smart search with criteria to find non-SSD systems. I could add computer model of "Air" or "Retina" but this would miss Mac Mini and iMac systems. I see in Computer > Storage > Model "Apple SSD XXX" listed, but I can'...  View more

  • 695 Views
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Admin configuration compilation fails

Hi all, I'm having problems trying to compile configuration from Casper Admin 9.3. I get the following error: Apr 25 15:40:08 ... installer[22343]: Product archive /Library/Application Support/JAMF/Downloads/JavaForOSX_2013-005.pkg trustLevel=501 Apr...  View more

  • 620 Views
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Updating to Mavericks with self service

I have followed the directions to update Mavericks. I can get it to "cache" etc. When I click on the test computer to install mavericks it goes through the steps, 2 folders pop up with the info of mavericks in it. Then it goes away after a few minute...  View more

  • 219 Views
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Hiding Management Account

I have a local admin account on several machines that are also the management account on those machines as well. Is there a way after the fact that I can go back in and hide them? I can't seem to find a policy setting or script that will do that. We ...  View more

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Configuration Profile Payload Incorrect

On the JSS Under Configuration Profiles I have a Security and Privacy payload for Gatekeeper set to Mac App Store and Identified Developers and a check box in Allow users to change password. When the Configuration Profile comes in it is incorrect, it...  View more

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amanda.wulff is a rockstar!

I just wanted to take a minute to say thanks @amanda.wulff! Perhaps I've only recently come across her discussions and solutions but thread after thread you're there ahead of the rest! Thanks Amanda! P.S> I can't believe how long it took me to realiz...  View more

  • 333 Views
  • 1 replies
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Quickadd Package & DeployStudio

Does anyone else use the QuickAdd package to enrol the machine using DeployStudio without any problems? I created a simple workflow, name the machine, skip registration and install the QuickAdd package created from Recon. For some reason I can't seem...  View more

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Apple Configurator to manage apps

One of our school sites currently has 15 carts of 30 iPads. Each cart has it's own MBP. Apple Configurator is not currently used to supervise iPads (which we would like to do) or deploy/manage apps. The teachers are currently using iTunes to sync the...  View more

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MCX for chrome not taking effect.

So I'm trying to get a setting changed in chrome via JSS, but I'm running into some issues. First off, I had an issue importing manifest into the console, but was able to get that taken care of. Now, I'm having the issue that the setting is not being...  View more

  • 1364 Views
  • 9 replies
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